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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Request for Reset SSL

    By mrj,
    • 8 replies
    • 775 views

  2. [Solved] ERROR DNS

    By ugdev,
    • 5 replies
    • 517 views

  3. [Solved] Issue with cPanel

    By Sn1F3rt,
    • 8 replies
    • 852 views

  4. [Solved] DNS entry already exists

    By goodfilm,
    • 2 replies
    • 422 views

  5. [Solved] Unable to access cPanel

    By Sn1F3rt,
    • 2 replies
    • 572 views

  6. [Solved] server stopped working

    By hauffman,
    • 7 replies
    • 712 views

  7. Forum Stuck on Mobile View

    By Flaze,
    • 4 replies
    • 633 views

  8. [Solved] Account Archived: pamonitp

    By Pamonit,
    • 2 replies
    • 460 views

  9. mysql remote access issue

    By lirn,
    • 3 replies
    • 497 views

  10. [Solved] I cannot use the Tommy server now

    By lirn,
    • 1 reply
    • 418 views

  11. [Solved] suspended

    By mrakash,
    • 2 replies
    • 407 views

  12. [Solved] Prestashop 1.7.5 runs out of memory

    By zweris,
    • 9 replies
    • 2.2k views

  13. can't bring up cpanel on tommy

    By hqcfp,
    • 1 reply
    • 441 views

  14. [Solved] Postgresql remote access

    By roebie,   
    • 1 reply
    • 880 views

  15. [Solved] Disable Java on my account

    By Guest icn,
    • 1 reply
    • 304 views
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