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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,502 topics in this forum

  1. [Solved] Server move request - donation made

    By lsu,
    • 2 replies
    • 624 views
    • lsu
    • lsu

  2. postgreSQL version

    By noscere,   
    • 2 replies
    • 1.6k views

  3. softaculous connection lost

    By alberto4,   
    • 1 reply
    • 574 views

  4. An error occurred! Application Error (603): [1] no such table: session

    By robertzo,   
    • 3 replies
    • 1.2k views

  5. [Solved] Need to update my email address

    By sathishg,
    • 3 replies
    • 736 views

  6. [Solved] Why couldn't I access whm when I enter my password?

    By robertzo,   
    • 5 replies
    • 1.4k views

  7. Issues Adding A Domain

    By sicelo,
    • 2 replies
    • 648 views

  8. [Solved] Memory problems with my Website.

    By goman60,
    • 7 replies
    • 1k views

  9. Account Load - Memory

    By lookyweb,   
    • 8 replies
    • 1.7k views

  10. Softaculous Always Giving Error

    By inight,
    • 3 replies
    • 830 views

  11. [Solved] phpMyAdmin wont login

    By tdm,
    • 4 replies
    • 850 views
    • tdm
    • tdm

  12. [Solved] Please move account to Tommy

    By yazhnews,   
    • 9 replies
    • 1.4k views

  13. I have Ricky server

    By bharatp,
    • 2 replies
    • 658 views

  14. [Solved] move to tommy please just made payment

    By sacredstarfamily,
    • 6 replies
    • 807 views

  15. [Solved] My account keeps shutting for inactivity, over and over

    By esn024,
    • 1 reply
    • 738 views
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