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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,113 topics in this forum

  1. [Inactive] SSL cert on Lily

    By nmesisca,   
    • 1 reply
    • 516 views

  2. [Inactive] Internal Server Error

    By pvoadmin,   
    • 1 reply
    • 1k views

  3. [Inactive] About Auto SSL on Addon Domain on Ricky Server Still Not Activated

    By byeyoubp,
    • 1 reply
    • 582 views

  4. [Inactive] STFP failing

    By esdpro18,
    • 6 replies
    • 758 views

  5. [Solved] PostgreSQL Database Version Upgrade

    By barakagb,   
    • 2 replies
    • 814 views

  6. [Solved] Domain moved, still resolving to HH

    By Guest yikes,
    • 2 replies
    • 496 views
    • Guest
    • Guest

  7. [Solved] Search engine ranking: advice request

    By hrts,
    • 1 reply
    • 530 views

  8. [Solved] Unarchive account

    By devmil18,
    • 1 reply
    • 516 views

  9. [Solved] PostgreSQL Remote Access Request

    By createch,
    • 1 reply
    • 485 views

  10. [Solved] Setting up Django on Ricky

    By driox,
    • 4 replies
    • 658 views

  11. [Solved] Unarchive my account

    By hasson,
    • 5 replies
    • 758 views

  12. [Solved] Delete my account

    By Guest h4ckd0wn,
    • 1 reply
    • 336 views

  13. [Solved] Can't connect via FTP

    By nmesisca,   
    • 2 replies
    • 562 views

  14. [Solved] Server not found errror

    By prinshug,
    • 2 replies
    • 646 views

  15. [Inactive] php .ini

    By kklinks,
    • 2 replies
    • 514 views
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