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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,502 topics in this forum

  1. Problem with domain redirect

    By azclubco,
    • 1 reply
    • 695 views

  2. Account suspended

    By dazee,
    • 1 reply
    • 610 views

  3. [Solved] Permission denied on non public schema

    By styxdb,
    • 0 replies
    • 514 views

  4. Web hosting

    By sujay,
    • 1 reply
    • 620 views

  5. Ruby On Rails

    By robertzo,
    • 1 reply
    • 727 views

  6. 90% Memory Usage even when nothing is running?

    By tgx20,
    • 1 reply
    • 559 views

  7. [Solved] PHP proc_open

    By cvary61,
    • 1 reply
    • 682 views

  8. [Solved] azclub change to furrbook

    By azclubco,
    • 7 replies
    • 1.2k views

  9. [Solved] Please unlock ftp

    By scannata,
    • 1 reply
    • 707 views

  10. [Solved] Why my phpmyadmin is not working at johnny.heliohost.org:2083

    By ctoabid1,   
    • 2 replies
    • 1.2k views

  11. [Krydos] 500 Internal Server Error when trying to run a Python program with Plotly

    By chekoii,   
    • 0 replies
    • 700 views

  12. Authentication problems, intermittent on main site against Tommy credentials

    By flexo,
    • 1 reply
    • 1k views

  13. [Solved] Error when adding domain alias for my website 1 2

    By man95,
    • 25 replies
    • 3.5k views

  14. [Solved] domain script error

    By Guest thehunte,
    • 1 reply
    • 633 views

  15. [Solved] ReactJs

    By gatekeeper,
    • 2 replies
    • 709 views
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