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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,237 topics in this forum

  1. Change the cpanel username and primary domain

    By vithul,
    • 1 reply
    • 487 views

  2. [Solved] heliohost with UE4

    By drakgoku,
    • 10 replies
    • 1.5k views

  3. [Solved] Account Archived

    By genio1235,
    • 1 reply
    • 403 views

  4. [Solved] Error Resetting Password

    By saile,
    • 3 replies
    • 680 views

  5. Dominion .com, free account

    By drakgoku,   
    • 3 replies
    • 1k views

  6. [Solved] Account Archived

    By saadtra7,
    • 2 replies
    • 547 views

  7. Request to change username

    By cyberno,
    • 5 replies
    • 781 views

  8. [Solved] Request to migrate to Tommy

    By pangolin,
    • 3 replies
    • 624 views

  9. I found a bug with special characters in the password?

    By cridus,
    • 6 replies
    • 827 views

  10. [Solved] python 500 internal server error occurs

    By sb7064,
    • 3 replies
    • 1.1k views

  11. [Solved] Donated

    By daisycity,
    • 1 reply
    • 473 views

  12. Problem with flask links

    By heirloom,
    • 4 replies
    • 714 views

  13. Create development server similar to Tommy

    By heirloom,
    • 8 replies
    • 1.2k views

  14. [Solved] Tommy invite not received

    By WhiskeyJack,
    • 4 replies
    • 742 views

  15. Account Activation

    By cvary61,
    • 1 reply
    • 806 views
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