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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,657 topics in this forum

  1. [Solved] SSL certificate update

    By tdm,
    • 3 replies
    • 900 views

  2. [Solved] PHP trouble after Plesk move

    By n747mm,
    • 3 replies
    • 1.8k views

  3. [Solved] Please move pofbatto up in the plesk waiting list

    By pofbatto,
    • 1 reply
    • 483 views

  4. [Solved] Apply donation to a different account

    By tycoonlover1359,
    • 1 reply
    • 804 views

  5. [Solved] Please update SSL Certificate

    By rmurthy,
    • 1 reply
    • 778 views

  6. [Solved] Donation not linked to my account

    By kr4cher,
    • 1 reply
    • 790 views

  7. Domain DNS Issue with new transferred Plesk account

    By keibeeit,
    • 12 replies
    • 1.7k views

  8. [Solved] Donation not linked to my account

    By tdm,
    • 1 reply
    • 625 views

  9. Did Not Receive Email for Plesk Transfer...

    By skullys,
    • 3 replies
    • 847 views

  10. [Solved] Plesk DNS Question

    By beebedl2,
    • 1 reply
    • 774 views

  11. Donation linked to non-existent username

    By ceomega,
    • 2 replies
    • 697 views

  12. Please move me up in the plesk waiting list

    By mrj,
    • 2 replies
    • 1k views

  13. ssl certificate update

    By akkaunt2,
    • 1 reply
    • 607 views

  14. Not able to extract the .tar backup file

    By cliffm,
    • 4 replies
    • 1.2k views

  15. VPS HELP

    By adiespne,
    • 1 reply
    • 807 views
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