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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,237 topics in this forum

  1. [Solved] Migration from hosting to tommy

    By retrope,
    • 10 replies
    • 1.1k views

  2. [Solved] Please update the cpanel of the ricky server

    By tedtech,
    • 2 replies
    • 532 views

  3. [Solved] Broken link to FAQ page here

    By badrihippo,   
    • 1 reply
    • 616 views

  4. [Solved] Account suspended

    By yasuta,
    • 2 replies
    • 459 views

  5. [Solved] invalid user

    By hspierre,
    • 2 replies
    • 667 views

  6. Login Troubles

    By RH9,
    • 2 replies
    • 723 views
    • RH9
    • RH9

  7. [Solved] Server screen glitch

    By joelt,
    • 2 replies
    • 586 views

  8. [Solved] Account on tommy server

    By J823,
    • 3 replies
    • 757 views

  9. [Solved] PHP module iconv Help.

    By bytanm,
    • 1 reply
    • 648 views

  10. Dedicated IP

    By olen0,
    • 1 reply
    • 464 views

  11. [Solved] Request for Tommy server Invite

    By seintitus,
    • 5 replies
    • 652 views

  12. [Solved] moving to tommy

    By night258,
    • 4 replies
    • 1.1k views

  13. T212 Python 500 Error

    By t212,
    • 1 reply
    • 444 views

  14. website says account is suspended for inactivity, but it's not

    By johnnyyh,
    • 1 reply
    • 447 views

  15. [Solved] Unable to create addon domain

    By Seekier,
    • 9 replies
    • 1.3k views
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