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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,492 topics in this forum

  1. Getting 500 Internal Server Error while trying to login to cPanel

    By flazepe,
    • 1 reply
    • 506 views

  2. 403 forbidden error

    By xeirn,
    • 8 replies
    • 771 views

  3. Moving my site to heliohost

    By Amoss,
    • 4 replies
    • 641 views

  4. [Solved] Domain Change Request

    By mrj,
    • 2 replies
    • 428 views

  5. Can i change domain?

    By temunum,
    • 2 replies
    • 453 views

  6. [Solved] Can't login to account

    By mrj,
    • 1 reply
    • 532 views

  7. [Solved] Archieved account Username "rajapp"

    By sanchits,
    • 3 replies
    • 603 views

  8. [Solved] Change username

    By Sn1F3rt,
    • 14 replies
    • 1.3k views

  9. Delete account

    By Sn1F3rt,
    • 1 reply
    • 534 views

  10. [Solved] Server Move Request

    By jonaskp,
    • 5 replies
    • 549 views

  11. Unarchive my account

    By aniruddh,
    • 5 replies
    • 607 views

  12. [Solved] Where to put a text file for the WAR to read?

    By Amoss,
    • 4 replies
    • 540 views

  13. Doubts about an error

    By gijonsesale,
    • 5 replies
    • 767 views

  14. Installing Python Modules requests and bs4

    By c.xyz,   
    • 1 reply
    • 923 views

  15. [Solved] Account Archived

    By cpx0rpc,
    • 2 replies
    • 369 views
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