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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,244 topics in this forum

  1. [Solved] Blocked account

    By ajoloayo,
    • 2 replies
    • 446 views

  2. [Solved] Activate my account please

    By galleryn,   
    • 9 replies
    • 1.2k views

  3. Reset Password

    By envolver,
    • 1 reply
    • 466 views

  4. [Solved] GoFundMe Donation

    By normansy,
    • 1 reply
    • 395 views

  5. [Solved] GoFundMe Donation

    By garrigue,
    • 1 reply
    • 490 views

  6. [Solved] GeoIP2

    By pajeet,
    • 2 replies
    • 549 views

  7. Access denied.

    By alrose,
    • 4 replies
    • 659 views

  8. [Solved] Account Unarchive Request

    By j0atm0n,   
    • 3 replies
    • 722 views

  9. [Solved] Enable remote Postgres Connection

    By bee1,   
    • 2 replies
    • 978 views
    • bee1
    • bee1

  10. [Solved] Just made a donation!

    By keibee,
    • 3 replies
    • 515 views

  11. [Solved] Server move request

    By zoliking,   
    • 1 reply
    • 449 views

  12. Adding an eu.org domain as an alias or addon

    By lookyweb,   
    • 6 replies
    • 1.8k views

  13. Server Error

    By RH9,
    • 10 replies
    • 1.5k views
    • RH9
    • RH9

  14. Prevent users from accessing subdomains from directory

    By dalrae,
    • 1 reply
    • 493 views

  15. [Solved] 2FA Removal

    By tycoonlover1359,
    • 2 replies
    • 899 views
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