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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,734 topics in this forum

  1. Microweber Install (Softaculous)...

    By skullys,
    • 0 replies
    • 385 views

  2. Username change

    By infantex,   
    • 2 replies
    • 684 views

  3. Invalid certificate when email checks on Johnny

    By biggd,
    • 2 replies
    • 557 views

  4. [Solved] Delete ikk157

    By ikk157,
    • 7 replies
    • 890 views

  5. [Solved] Need admin to unarchive my account.

    By johninc,
    • 3 replies
    • 384 views

  6. [Solved] Was getting' Username not available' now getting 'Invalid Code'

    By strayer,
    • 4 replies
    • 625 views

  7. No Backup - how can I have my old site online again?

    By arkham19,
    • 1 reply
    • 504 views

  8. [Solved] domain cody.heliohost.org exists on ns2.heliohost but not ns1

    By mailftp,   
    • 1 reply
    • 558 views

  9. [Solved] Storage space and forum username

    By c2s,
    • 3 replies
    • 595 views

  10. [Solved] unarchive my account

    By saurabh0,   
    • 2 replies
    • 674 views

  11. Changing domain name of website

    By munny,   
    • 1 reply
    • 845 views

  12. [Solved] Account Queued

    By munny,   
    • 3 replies
    • 971 views

  13. [Solved] Invitation Sent received and not working (ID:philip1)

    By philip888,
    • 5 replies
    • 747 views

  14. [Solved] New Issues at New Tommy

    By fuzmic,   
    • 6 replies
    • 735 views

  15. Re-active Account.

    By rezaul2,
    • 1 reply
    • 290 views
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