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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,438 topics in this forum

  1. [Solved] ReactJs

    By gatekeeper,
    • 2 replies
    • 686 views

  2. [Solved] Cannot change domain - script shows bad password

    By margarit,
    • 2 replies
    • 589 views

  3. Password Reset

    By nuhas20,   
    • 3 replies
    • 1.1k views

  4. reset my account password

    By bilalkv,   
    • 3 replies
    • 906 views

  5. [Solved] switch to pls :)

    By 7eter,   
    • 6 replies
    • 1.6k views

  6. [Solved] HTTPS with Tomcat on Johnny

    By tadeubas,
    • 2 replies
    • 760 views

  7. [Solved] Enable API Shell

    By herughalib,
    • 1 reply
    • 638 views

  8. [Solved] Changing Database name

    By unicenta,   
    • 1 reply
    • 638 views

  9. [Solved] ACTIVATE MY ACCOUNT

    By forsalef,
    • 2 replies
    • 586 views

  10. [Solved] Setup an HTTP Proxy redirect

    By tadeubas,
    • 2 replies
    • 654 views

  11. can u plz install Imagick

    By bhatakee,
    • 1 reply
    • 623 views

  12. How much more time will Ricky take to come back online

    By gsakola,
    • 1 reply
    • 715 views

  13. How can I add a .heliohost.org domain to my site?

    By pipe01,
    • 5 replies
    • 1k views

  14. [Solved] Having trouble to change the main domain (For Ashali)

    By ashali,
    • 8 replies
    • 1.3k views

  15. [Solved] backup request

    By rocks,
    • 1 reply
    • 566 views
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