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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,846 topics in this forum

  1. MySQL access denied from bookmarked link, but workd from Pleask

    By exciter,
    • 2 replies
    • 887 views

  2. Change my primary domain

    By mansffe1,
    • 3 replies
    • 642 views

  3. [Solved] Modify my domain name

    By mrgev,
    • 6 replies
    • 1.1k views

  4. [Solved] How to get into plesk?

    By neptunus,
    • 1 reply
    • 657 views

  5. [Solved] Change main domain

    By mth5,
    • 1 reply
    • 643 views

  6. email not working

    By asjadirshad33,
    • 1 reply
    • 668 views

  7. DNS Record Modification/s

    By mrgev,
    • 1 reply
    • 593 views

  8. Can you RDP to a Lily account?

    By ChippyTech,   
    • 1 reply
    • 729 views

  9. [Solved] Change main domain

    By andreweb,
    • 1 reply
    • 650 views

  10. [Solved] Change PHP settings

    By mth5,
    • 0 replies
    • 508 views

  11. [Solved] Add a new domain

    By mth5,
    • 1 reply
    • 589 views

  12. [Solved] Change my main domain

    By mrgev,
    • 1 reply
    • 507 views

  13. [Solved] I need python hosting

    By melvinberly,
    • 3 replies
    • 683 views

  14. [Solved] Database public IP

    By udayrao01,
    • 2 replies
    • 635 views

  15. [Solved] forgot password

    By quataofr,
    • 0 replies
    • 460 views
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