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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,699 topics in this forum

  1. [Solved] account reset

    By hunterp11,   
    • 3 replies
    • 206 views

  2. [Solved] Changing the initial domain name

    By romanyhm,   
    • 1 reply
    • 144 views

  3. [Solved] Request to change domain name

    By pmcsween,   
    • 1 reply
    • 136 views

  4. [Solved] Please change my main domain

    By svpukha,
    • 1 reply
    • 128 views

  5. [Solved] Plesk cannot access

    By jason97965,
    • 1 reply
    • 169 views

  6. want to switch to tommy

    By guessthecase501,
    • 1 reply
    • 116 views

  7. [Solved] Subdomain Add

    By walterpowell,
    • 2 replies
    • 149 views

  8. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,   
    • 1 reply
    • 207 views

  9. [Solved] Domain Name Needing Changed

    By aaronmaruska,
    • 4 replies
    • 239 views

  10. [Solved] Error

    By mytrosuper,
    • 2 replies
    • 216 views

  11. [Solved] Johnny down ?

    By dahuhunter,
    • 4 replies
    • 242 views

  12. [Solved] Wordpress not working

    By caiquedb,   
    • 1 reply
    • 134 views

  13. [Solved] It is possible to change to Cloudflare NS?

    By lgv10,
    • 3 replies
    • 242 views

  14. [Solved] I need to add some subdomains to my account. How can I do that?

    By abohamza,   
    • 4 replies
    • 272 views

  15. [Solved] Domain personal

    By ramel,
    • 2 replies
    • 158 views
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