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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,968 topics in this forum

  1. [Solved] Unable to authenticate UpdraftPlus plugin (403 Forbidden)

    By oleglucic,
    • 4 replies
    • 409 views

  2. [Solved] add subdomain

    By mhiguera,   
    • 1 reply
    • 96 views

  3. Can't restore database from .sql file - connection to server is lost every time

    By esn024,
    • 0 replies
    • 104 views

  4. [Solved] Add new domain

    By mrghst,
    • 1 reply
    • 89 views

  5. [Solved] I would like to add a domain

    By qzify,
    • 1 reply
    • 93 views

  6. [Solved] I NEED TO ADD MY DOMAIN NAME ASAP.

    By alkhanmuscatfina,
    • 1 reply
    • 119 views

  7. [Solved] New subdomain inclusion request

    By ismailserin,
    • 1 reply
    • 85 views

  8. [Solved] DNS request

    By ismailserin,
    • 6 replies
    • 266 views

  9. [Solved] Kindly add my Domain ASAP. Thanks

    By alkhanmuscatfina,
    • 1 reply
    • 104 views

  10. Customer Support

    By lateralgoggled0d,   
    • 1 reply
    • 89 views

  11. [Solved] Old account - new invite?

    By nimbm,
    • 0 replies
    • 92 views

  12. [Solved] Change DNS Records

    By turinglenditwwe,
    • 4 replies
    • 194 views

  13. please delete my account

    By subarnamajhi,
    • 2 replies
    • 106 views

  14. [Solved] add domain

    By gucabansimon,   
    • 1 reply
    • 100 views

  15. Submitting request for subdomain

    By scutoid,
    • 1 reply
    • 84 views
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