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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,695 topics in this forum

  1. [Solved] Change main domain & add two subdomains

    By xtcraft,
    • 4 replies
    • 276 views

  2. [Solved] Add Subdomain dev-event.wahyupratama.web.id

    By ayuatama,
    • 1 reply
    • 167 views

  3. Requesting a new domain

    By sapalv11,
    • 3 replies
    • 268 views

  4. php open_basedir restriction - topic exists

    By ajaxStardust,
    • 5 replies
    • 11.2k views

  5. [Solved] Add Subdomain to my Account

    By srjnetwork,
    • 1 reply
    • 149 views

  6. [Solved] ADD DOMAIN, REMOVE DOMAIN (Host Plan: Morty, Username: Softhauz)

    By softhauz,
    • 2 replies
    • 283 views

  7. [Solved] Add Subdomains to my Account

    By srjnetwork,
    • 1 reply
    • 155 views

  8. Help with FTP user addition.

    By vivekrajan007,
    • 1 reply
    • 145 views

  9. My web page will not open - error message: "This site can’t provide a secure connection"

    By wapps,   
    • 3 replies
    • 201 views

  10. [Solved] Create an addon domain, subdomain

    By ngochsn,
    • 1 reply
    • 172 views

  11. [Solved] Domain Name Changing

    By mahmudiabdelaziz,
    • 1 reply
    • 166 views

  12. [Solved] Account Reset

    By PoppaBuzz,
    • 2 replies
    • 221 views

  13. DNS records - Google Search Console

    By talesaz,
    • 3 replies
    • 177 views

  14. [Solved] Add Domain Name

    By carolineamran,
    • 1 reply
    • 146 views

  15. [Solved] Add new domains

    By duplex,
    • 1 reply
    • 187 views
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