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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,491 topics in this forum

  1. Possible Terms of Service violation detected

    By rmx1986,
    • 1 reply
    • 109 views

  2. i want to change my domain (https://bluesky4e.heliohost.us/) to (https://olvproxy.heliohost.us/)

    By dwyazzo2000,
    • 1 reply
    • 187 views

  3. DNS records for email

    By imimbergman,
    • 2 replies
    • 155 views

  4. [Solved] Request to add a new domain name and remove the old one

    By blueyesk,
    • 1 reply
    • 312 views

  5. [Solved] Add a new subdomain in my account

    By ai,   
    • 1 reply
    • 136 views

  6. Uncreated

    By ibra,
    • 1 reply
    • 190 views

  7. [Solved] Reset my account

    By ibra,
    • 3 replies
    • 224 views

  8. Not Found The requested

    By ibra,
    • 1 reply
    • 200 views

  9. [Solved] Delete and add Domain please

    By pokemonwawi,
    • 1 reply
    • 311 views

  10. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 2 replies
    • 263 views

  11. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 1 reply
    • 230 views

  12. [Solved] Possible Terms of Service violation detected

    By pokemonwawi,
    • 3 replies
    • 241 views

  13. [Solved] the domain stopped serving duo to this configuration

    By osmaralvarez6911,
    • 4 replies
    • 319 views

  14. php open base dir restriction and graditudinal blessings (gratitude)

    By ajaxStardust,
    • 0 replies
    • 200 views

  15. [Solved] Add New Domain please

    By pokemonwawi,
    • 1 reply
    • 175 views
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