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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,311 topics in this forum

  1. [Solved] Main domain not changing

    By wm654,
    • 9 replies
    • 1k views

  2. [Solved] Error when adding parked domain

    By barakagb,
    • 1 reply
    • 642 views

  3. [Solved] No AutoSSL on Ricky?

    By esn024,   
    • 9 replies
    • 1.6k views

  4. [Solved] Site slow in Brazil

    By valeriap,
    • 10 replies
    • 1.1k views

  5. [Inactive] Cannot recieve E-Mail.

    By sarp,
    • 11 replies
    • 1.3k views

  6. [Solved] account archived postfre1

    By postfred,
    • 2 replies
    • 544 views

  7. [Solved] html was not working

    By trueiren,   
    • 2 replies
    • 737 views

  8. [Solved] Suspended: hh_chrisram

    By chrisram,
    • 1 reply
    • 403 views

  9. [Solved] Requesting PHP

    By dalfc,
    • 2 replies
    • 498 views

  10. [Inactive] arc cdn

    By J823,
    • 2 replies
    • 559 views

  11. [Solved] Missing Data Storage

    By gbanhudo,
    • 5 replies
    • 621 views

  12. [Inactive] Internal server error on cpanel for Tommy

    By gawmonster,
    • 2 replies
    • 662 views

  13. [Solved] How to install python packages in johnny server

    By joaopm33,   
    • 2 replies
    • 850 views

  14. [Inactive] info php.ini

    By smagarin,
    • 1 reply
    • 619 views

  15. [Solved] Server Change - Donated

    By thakurg,   
    • 3 replies
    • 922 views
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