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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,980 topics in this forum

  1. [Solved] change main domain

    By netfli01,
    • 3 replies
    • 538 views

  2. [Solved] Webmail roundcube database error

    By ansab,   
    • 8 replies
    • 1.9k views

  3. [Solved] SSL request on equivalent subdomain to addon domain

    By forlorn,   
    • 2 replies
    • 1.1k views

  4. [Solved] Privacy Error Potential Security Risk

    By trvricks,   
    • 1 reply
    • 795 views

  5. [Solved] Secure Connection Failed

    By trvricks,   
    • 2 replies
    • 680 views

  6. ASP Hosting

    By claudemi,   
    • 8 replies
    • 836 views

  7. [Solved] Creating a database through SQL commands

    By orange77,   
    • 2 replies
    • 1.1k views

  8. [Solved] request for my account to be moved to Tommy server

    By lbchanjr,
    • 3 replies
    • 635 views

  9. [Solved] Asp core support request

    By shahabou,
    • 1 reply
    • 490 views

  10. [Inactive] SSL cert on Lily

    By nmesisca,   
    • 1 reply
    • 491 views

  11. [Inactive] Internal Server Error

    By pvoadmin,   
    • 1 reply
    • 966 views

  12. [Inactive] About Auto SSL on Addon Domain on Ricky Server Still Not Activated

    By byeyoubp,
    • 1 reply
    • 506 views

  13. [Inactive] STFP failing

    By esdpro18,
    • 6 replies
    • 716 views

  14. [Solved] PostgreSQL Database Version Upgrade

    By barakagb,   
    • 2 replies
    • 789 views

  15. [Solved] Domain moved, still resolving to HH

    By Guest yikes,
    • 2 replies
    • 485 views
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