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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,502 topics in this forum

  1. [Solved] Server Move Request

    By stewert,
    • 5 replies
    • 941 views

  2. [Solved] Ricky Py 3.9.5 Need some python modules

    By megz,   
    • 2 replies
    • 1.4k views

  3. [Solved] Donations via PayPal

    By ballagyr,
    • 3 replies
    • 1k views

  4. DNS Records not propagating

    By Anachoreta,
    • 6 replies
    • 1k views

  5. Access denied for user

    By bas1874,   
    • 1 reply
    • 927 views

  6. [Solved] Can't connect to my database on Johnny

    By akini,   
    • 2 replies
    • 983 views

  7. .Js Files

    By vit,
    • 1 reply
    • 673 views

  8. Help to setup nodebb software

    By zeevibe,
    • 0 replies
    • 662 views

  9. [Solved] Can I change server or buy server to used more disk usage 1 2

    By hong98,
    • 16 replies
    • 2.5k views

  10. [Solved] Unarchive

    By calax2,
    • 1 reply
    • 595 views

  11. [Solved] Archived account

    By habarly,   
    • 6 replies
    • 1.3k views

  12. [Solved] Invalid Login

    By vnsmes,
    • 6 replies
    • 1.3k views

  13. [Solved] Tommy Missing PHP 8 extensions

    By alaister,
    • 1 reply
    • 873 views

  14. [Solved] Failed to reset password

    By awal1,
    • 3 replies
    • 799 views

  15. [Solved] Domain Change Script

    By man95,
    • 3 replies
    • 771 views
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