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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,311 topics in this forum

  1. [Solved] Please move to Tommy server

    By alosabi,
    • 1 reply
    • 453 views

  2. [Solved] Database

    By tobiasem,
    • 3 replies
    • 1.1k views

  3. [Solved] Delete account (script not working)

    By Guest vrnc,
    • 8 replies
    • 985 views

  4. [Solved] Can't use express in NodeJs app (Tommy)

    By goochy13,   
    • 5 replies
    • 2k views

  5. Delete Rickey Account: callebad

    By callebad,
    • 4 replies
    • 772 views

  6. [Solved] Open port 15071 for outgoing Redis connection

    By alaister,
    • 4 replies
    • 792 views

  7. [Solved] Sessions on Tommy

    By azclubco,
    • 1 reply
    • 635 views

  8. Connecting external domain

    By munny,   
    • 7 replies
    • 1.4k views

  9. [Solved] Request move to Tommy

    By nvgiau93,
    • 1 reply
    • 696 views

  10. Problem with domain redirect

    By azclubco,
    • 1 reply
    • 618 views

  11. Account suspended

    By dazee,
    • 1 reply
    • 557 views

  12. [Solved] Permission denied on non public schema

    By styxdb,
    • 0 replies
    • 455 views

  13. Web hosting

    By sujay,
    • 1 reply
    • 564 views

  14. Ruby On Rails

    By robertzo,
    • 1 reply
    • 665 views

  15. 90% Memory Usage even when nothing is running?

    By tgx20,
    • 1 reply
    • 501 views
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