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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,501 topics in this forum

  1. [Solved] PAYPAL DONATION NOT REFLECTING IN ACCOUNT

    By gtom1984,
    • 3 replies
    • 768 views

  2. [Solved] Postgres remote access

    By suppandr,
    • 2 replies
    • 716 views

  3. [Solved] Plesk login not working!

    By Delukatio,
    • 2 replies
    • 739 views

  4. PayPal donation not reflecting in account

    By rmurthy,
    • 1 reply
    • 749 views

  5. Donation sent for Plesk

    By graffix,
    • 4 replies
    • 910 views

  6. [Solved] Transferred to Plesk (yay!) but can't log in...

    By JpTiger,
    • 3 replies
    • 1.1k views

  7. Unable to send mail to gmail with dns tommy2.heliohost.org

    By tdm,
    • 5 replies
    • 890 views

  8. [Solved] Plesk email not received

    By irlhaiku,
    • 10 replies
    • 1.3k views

  9. [Solved] Facebook problem

    By Johan Sx,
    • 5 replies
    • 1.1k views

  10. [Solved] Unable to login to Plesk (Tommy(2))

    By tycoonlover1359,
    • 8 replies
    • 1.2k views

  11. [Solved] Changing domain

    By sortaloc,
    • 2 replies
    • 771 views

  12. [Solved] ETA update

    By unisan2,
    • 9 replies
    • 1.3k views

  13. [Solved] Plesk ETA Update - Donate

    By odilonse,
    • 1 reply
    • 579 views

  14. [Solved] Add Domain using Plesk

    By chrmina,
    • 2 replies
    • 780 views

  15. [Solved] Subdomain problem

    By retrope,
    • 13 replies
    • 1.3k views
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