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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,245 topics in this forum

  1. I have Ricky server

    By bharatp,
    • 2 replies
    • 564 views

  2. [Solved] move to tommy please just made payment

    By sacredstarfamily,
    • 6 replies
    • 684 views

  3. [Solved] My account keeps shutting for inactivity, over and over

    By esn024,
    • 1 reply
    • 653 views

  4. Need more than one account

    By robyh,
    • 1 reply
    • 449 views

  5. cgi-bin error 500

    By bimaku,
    • 1 reply
    • 539 views

  6. File execute bug

    By ruller,
    • 2 replies
    • 596 views

  7. [Solved] account to be unarchived

    By kumar2003,
    • 2 replies
    • 768 views

  8. You must enable the intl extension to use the script. Please ask your hosting company to enable it. solve this probleme

    By pranit12,   
    • 1 reply
    • 950 views

  9. upload my website via FileZilla / Troubleshoot

    By niking,   
    • 3 replies
    • 937 views

  10. Autossl Not working on my domain

    By seintitus,
    • 2 replies
    • 583 views

  11. [Inactive] Is preserving timestamps through FTP transfer possible?

    By esn024,
    • 1 reply
    • 593 views

  12. [Solved] WinSCP Auth Error

    By NamelessRumia,
    • 9 replies
    • 3.8k views

  13. [Solved] PHP ioncube

    By Zerotrash,
    • 2 replies
    • 645 views

  14. [Inactive] Unarchive my inactive account

    By edusete7,
    • 1 reply
    • 439 views

  15. [Inactive] Move Account.

    By EinSchweizerYT,   
    • 3 replies
    • 1k views
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