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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,816 topics in this forum

  1. [Solved] Request to remove domain.

    By hiswill,
    • 1 reply
    • 146 views

  2. [Solved] Request to change document root

    By hiswill,
    • 1 reply
    • 145 views

  3. [Solved] how to access terminal or ssh

    By noaman,
    • 1 reply
    • 183 views

  4. Queued: hh_mahmudi.abdelaziz

    By mahmudiabdelaziz,
    • 1 reply
    • 116 views

  5. [SOLVED] 503 Service Unavailable.

    By odilonse,
    • 2 replies
    • 212 views

  6. [Solved] change domain

    By tntprojects26,
    • 1 reply
    • 128 views

  7. [Solved] reset account

    By howl,
    • 1 reply
    • 127 views

  8. [Solved] Main domain change for my account

    By mozonod,
    • 1 reply
    • 145 views

  9. [Solved] brinkmj70 add new domain

    By Matt Brinkman,
    • 1 reply
    • 140 views

  10. [Solved] Request to create new subdomain

    By cacanatomilk,   
    • 1 reply
    • 146 views

  11. [Solved] Reset Account

    By echen,
    • 1 reply
    • 162 views

  12. [Solved] Request to add domain

    By mr.robot,
    • 1 reply
    • 191 views

  13. [Solved] Req for a new domain

    By ahmed92,
    • 1 reply
    • 161 views

  14. [Solved] Request to Replace Subdomain with Main Domain

    By ibra,
    • 4 replies
    • 237 views

  15. Addition of domain

    By neonstudio,
    • 1 reply
    • 153 views
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