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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,428 topics in this forum

  1. [Solved] Add domain name to my account

    By hostmysiteplease,
    • 4 replies
    • 225 views

  2. [Solved] add domain please

    By osmaralvarez6911,
    • 3 replies
    • 218 views

  3. Rebuild VPS

    By einsmusk,
    • 3 replies
    • 235 views

  4. [Solved] Account reset

    By techsmit,
    • 2 replies
    • 168 views

  5. [Solved] Change my account email to gmail please

    By roxanne,
    • 2 replies
    • 176 views

  6. [Solved] Please enable SSH access for my account: nazzkid207

    By nazzkid207,
    • 1 reply
    • 122 views

  7. [Solved] Add a New Domain please

    By pokemonwawi,
    • 1 reply
    • 139 views

  8. [Solved] Need to create subdomains

    By mrj,
    • 2 replies
    • 186 views

  9. [Solved] Request for subdomains

    By npnbss,   
    • 1 reply
    • 131 views

  10. Cant create account

    By dave12,
    • 1 reply
    • 109 views

  11. [Solved] Add domain

    By chapmjs,   
    • 1 reply
    • 128 views

  12. [Solved] Request for new addon domains to be added to my account

    By chrisohps,
    • 8 replies
    • 459 views

  13. [Solved] new domain

    By jhromany,
    • 3 replies
    • 188 views

  14. [Solved] Please add domains

    By thepottervault,
    • 1 reply
    • 142 views

  15. [Solved] Support

    By lab18bke,
    • 1 reply
    • 130 views
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