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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,365 topics in this forum

  1. 2 issues...

    By OmegatronPrime,
    • 11 replies
    • 1.4k views

  2. Unsollicited mail

    By juris,
    • 5 replies
    • 936 views

  3. taken offline due to inactivity

    By jontron,
    • 3 replies
    • 667 views

  4. [Solved] Moving back to Tommy from VPS 1 2 3

    By infantex,
    • 30 replies
    • 5k views

  5. [Solved] Donated: Plesk migration

    By niemen,
    • 5 replies
    • 888 views

  6. Moved over to Plesk: donation

    By eggcite,
    • 3 replies
    • 604 views

  7. SSL and Wordpress

    By esn024,
    • 5 replies
    • 965 views

  8. Login unavailable: I didn't received email for Plesk

    By ceomega,
    • 1 reply
    • 620 views

  9. VPS subscription renewal

    By allu62,
    • 3 replies
    • 1k views

  10. [Solved] Remove SSL force-redirect from Apache config

    By eggcite,
    • 2 replies
    • 1.1k views

  11. [Solved] Plesk Donate (vps to plesk)

    By nyten,
    • 1 reply
    • 588 views

  12. From Tommy to Lily!

    By zgraphic,
    • 6 replies
    • 2.9k views

  13. Paypal redirects back to signup page

    By gameguru,
    • 8 replies
    • 1.1k views

  14. [Solved] Donation attributed to wrong email

    By espyou,
    • 3 replies
    • 723 views

  15. No e-mail to confirm desire to move to Plesk

    By gvr590,
    • 2 replies
    • 720 views
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