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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,501 topics in this forum

    • 1 reply
    • 570 views
    • 3 replies
    • 734 views
  1. [Solved] Change of email

    • 1 reply
    • 423 views
    • 1 reply
    • 655 views
    • 7 replies
    • 1k views
    • 2 replies
    • 1.2k views
  2. [Solved] Domain change

    • 2 replies
    • 472 views
  3. [Solved] Plesk ETA

    • 4 replies
    • 843 views
  4. Is Tommy down?

    • 6 replies
    • 1k views
  5. DNS failing for VPS40

    • 3 replies
    • 568 views
  6. [Solved] Reset Account

    • 7 replies
    • 913 views
    • 2 replies
    • 528 views
  7. [Solved] donation failed

    • 1 reply
    • 471 views
    • 1 reply
    • 481 views
    • 7 replies
    • 987 views
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