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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,796 topics in this forum

  1. Account can not be accessed

    By msbsurfi,
    • 1 reply
    • 438 views

  2. [Solved] File(/var/lib/php/session) is not within the allowed path(s):

    By craziks,   
    • 1 reply
    • 974 views

  3. [Solved] Change domain

    By darkrpg,
    • 2 replies
    • 542 views

  4. [Solved] Adding a domain

    By keithdavidson,
    • 1 reply
    • 612 views

  5. Renewing Account

    By dhahibi,
    • 1 reply
    • 422 views

  6. I Need invitation code

    By f8athy,
    • 1 reply
    • 441 views

  7. [Solved] Adding Domain

    By metaprojects,
    • 1 reply
    • 521 views

  8. Domain Change

    By y1shubham,
    • 2 replies
    • 551 views

  9. [Solved] Changing my main domain

    By guessthecase501,
    • 1 reply
    • 587 views

  10. [Solved] Wipe account and start over

    By af96,
    • 1 reply
    • 463 views

  11. [Solved] How can i transfer from Johnny to Tommy?

    By craziks,
    • 2 replies
    • 676 views

  12. [Solved] Invalid certificate

    By luanfrj,
    • 2 replies
    • 759 views

  13. [Solved] Add this domain name

    By Seekier,
    • 3 replies
    • 771 views

  14. Can find my files

    By space4u22,
    • 1 reply
    • 474 views

  15. Unable to send email using PHP SMTP.

    By craziks,
    • 5 replies
    • 1.8k views
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