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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,501 topics in this forum

  1. [Solved] Wiping account

    By zebas22,
    • 1 reply
    • 517 views

  2. [Solved] Can I change my main domain name please

    By jdauthre,
    • 1 reply
    • 491 views

  3. Cant FTP access your server from Total Commander PC version

    By fuzmic,
    • 4 replies
    • 1.2k views

  4. RESETING A SUBDOMAIN

    By reinzemf,
    • 1 reply
    • 528 views

  5. add my own domain

    By lmdelm,
    • 1 reply
    • 473 views

  6. [Solved] Sub Domain Disabled.

    By retrope,
    • 2 replies
    • 555 views

  7. MySQL access denied from bookmarked link, but workd from Pleask

    By exciter,
    • 2 replies
    • 762 views

  8. Change my primary domain

    By mansffe1,
    • 3 replies
    • 528 views

  9. [Solved] Modify my domain name

    By mrgev,
    • 6 replies
    • 847 views

  10. [Solved] How to get into plesk?

    By neptunus,
    • 1 reply
    • 521 views

  11. [Solved] Change main domain

    By mth5,
    • 1 reply
    • 532 views

  12. email not working

    By asjadirshad33,
    • 1 reply
    • 548 views

  13. DNS Record Modification/s

    By mrgev,
    • 1 reply
    • 486 views

  14. Can you RDP to a Lily account?

    By ChippyTech,   
    • 1 reply
    • 630 views

  15. [Solved] Change main domain

    By andreweb,
    • 1 reply
    • 510 views
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