Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. CMS installation issue

    By dcalori,
    • 2 replies
    • 581 views

  2. Create database with server-side code

    By gsiler,
    • 1 reply
    • 497 views

  3. [Solved] Need to Change Primary Domain to the Correct URL

    By aaronmaruska,
    • 1 reply
    • 520 views

  4. Node JS deployment

    By mariadumas,   
    • 1 reply
    • 788 views

  5. [Solved] Change Domain

    By TECHNOGG,
    • 1 reply
    • 528 views

  6. [Solved] Java

    By nevesvitor,
    • 1 reply
    • 700 views

  7. [Solved] Account Wipeout & Change domain — franznic

    By franznic,   
    • 1 reply
    • 743 views

  8. [Solved] Main domain

    By eeyore211,
    • 1 reply
    • 510 views

  9. [Solved] Request to Add New Main Domain for HelioNet Account under Username "xdwolf"

    By mrxdwolf,
    • 1 reply
    • 565 views

  10. VPS subscription

    By joezhou,
    • 1 reply
    • 467 views

  11. Migrate to the Ricky server

    By mth5,
    • 1 reply
    • 589 views

  12. [Solved] Origin is unreachable - Host error

    By sportnix,
    • 5 replies
    • 949 views

  13. [Solved] reset password

    By bassu,
    • 2 replies
    • 563 views

  14. [Solved] Server move and domain change

    By Guest hunterp11,
    • 3 replies
    • 517 views

  15. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer.

    By rodtvudt,
    • 2 replies
    • 527 views
×
×
  • Create New...