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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,435 topics in this forum

    • 3 replies
    • 704 views
  1. [Solved] Change of email

    • 1 reply
    • 406 views
    • 1 reply
    • 639 views
    • 7 replies
    • 979 views
    • 2 replies
    • 1.2k views
  2. [Solved] Domain change

    • 2 replies
    • 451 views
  3. [Solved] Plesk ETA

    • 4 replies
    • 805 views
  4. Is Tommy down?

    • 6 replies
    • 978 views
  5. DNS failing for VPS40

    • 3 replies
    • 538 views
  6. [Solved] Reset Account

    • 7 replies
    • 865 views
    • 2 replies
    • 499 views
  7. [Solved] donation failed

    • 1 reply
    • 450 views
    • 1 reply
    • 452 views
    • 7 replies
    • 923 views
    • 1 reply
    • 388 views
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