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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. [Solved] Request for django-summernote on Tommy

    By sjimmie,   
    • 7 replies
    • 824 views

  2. [Solved] Chumsky remote postgresql

    By chumsky,
    • 2 replies
    • 369 views

  3. [Inactive] IXR -32300: transport error: http_request_failed cURL error 6: Could not resolve host

    By tarkesh7,
    • 4 replies
    • 717 views

  4. [Solved] Move (Create) Host

    By wmenezes,   
    • 1 reply
    • 654 views

  5. [Solved] Can't find account? 1 2

    By ntnickso,   
    • 15 replies
    • 1.8k views

  6. [Inactive] Tommy down since Mar 30

    By fuzmic,
    • 4 replies
    • 633 views

  7. [Solved] Deployment Django App results in Error 500

    By sjimmie,   
    • 6 replies
    • 1k views

  8. [Solved] Change Primary Domain

    By feshibab,
    • 2 replies
    • 459 views

  9. [Solved] How to enable PHP?

    By tmzafar,   
    • 4 replies
    • 1.1k views

  10. [Solved] Change domain

    By nachotds,
    • 2 replies
    • 469 views

  11. [Solved] Django+Python on Tommy

    By sopython,
    • 12 replies
    • 1.1k views

  12. [Solved] Queued: ananthu0

    By ananthu0,   
    • 1 reply
    • 574 views

  13. [Solved] Can't (re-)connect domain to my account 1 2

    By stacey,
    • 15 replies
    • 1.2k views

  14. [Inactive] I can not connect from Filezilla ftp server

    By anwar98,
    • 1 reply
    • 489 views

  15. [Inactive] Adding Domain name error

    By Ja23,
    • 3 replies
    • 531 views
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