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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] I want to restart my free account

    By untrefcl,
    • 3 replies
    • 537 views

  2. [Solved] Main domain not changing

    By wm654,
    • 9 replies
    • 874 views

  3. [Solved] Error when adding parked domain

    By barakagb,
    • 1 reply
    • 557 views

  4. [Solved] No AutoSSL on Ricky?

    By esn024,   
    • 9 replies
    • 1.4k views

  5. [Solved] Site slow in Brazil

    By valeriap,
    • 10 replies
    • 965 views

  6. [Inactive] Cannot recieve E-Mail.

    By sarp,
    • 11 replies
    • 1.1k views

  7. [Solved] account archived postfre1

    By postfred,
    • 2 replies
    • 467 views

  8. [Solved] html was not working

    By trueiren,   
    • 2 replies
    • 658 views

  9. [Solved] Suspended: hh_chrisram

    By chrisram,
    • 1 reply
    • 352 views

  10. [Solved] Requesting PHP

    By dalfc,
    • 2 replies
    • 431 views

  11. [Inactive] arc cdn

    By J823,
    • 2 replies
    • 486 views

  12. [Solved] Missing Data Storage

    By gbanhudo,
    • 5 replies
    • 518 views

  13. [Inactive] Internal server error on cpanel for Tommy

    By gawmonster,
    • 2 replies
    • 591 views

  14. [Solved] How to install python packages in johnny server

    By joaopm33,   
    • 2 replies
    • 553 views

  15. [Inactive] info php.ini

    By smagarin,
    • 1 reply
    • 462 views
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