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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,314 topics in this forum

  1. [Solved] SSL install

    By Appstursoft,
    • 2 replies
    • 10.1k views

  2. [Solved] I donated 5$ to speed up the Plesk transition

    By cridus,
    • 3 replies
    • 951 views

  3. [Solved] Forget how to us Let's encryt

    By fuzmic,
    • 5 replies
    • 818 views

  4. Moving to plesk

    By softlab,
    • 1 reply
    • 8.7k views

  5. [Solved] SSL Certificate Generation Failing

    By archer49,
    • 3 replies
    • 846 views

  6. [Solved] New ETA for migration to plesk

    By fuzmic,
    • 3 replies
    • 735 views

  7. [Solved] Python Modules to Install

    By cktrack,
    • 3 replies
    • 953 views

  8. [Solved] weird stuff on plesk

    By garrigue,
    • 7 replies
    • 1.2k views

  9. Perl / Python Scripts not running after Plesk Migration

    By cktrack,
    • 10 replies
    • 1.5k views

  10. [Solved] e-mail address may not match for donation/account

    By eDave56,
    • 1 reply
    • 600 views

  11. [Solved] Location of Error Logs in Plesk

    By cktrack,
    • 1 reply
    • 502 views

  12. [Solved] Please install SSL Certs

    By capcom,
    • 4 replies
    • 770 views

  13. moodle version on plesk

    By garrigue,
    • 5 replies
    • 897 views

  14. [Solved] Please help linking my donation to this account for Plesk Migration.

    By zekus,
    • 3 replies
    • 868 views

  15. [Solved] Cancel subscription

    By hyphen,
    • 2 replies
    • 592 views
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