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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,491 topics in this forum

  1. Can't connect - after password reset

    By odilonse,
    • 1 reply
    • 322 views

  2. [Solved] Account taken offline

    By rpedrosa,
    • 3 replies
    • 446 views

  3. [Permanently Closed] Please unpin. 1 2

    By Guest pooks,
    • 27 replies
    • 3.2k views

  4. [Solved] HelioNet - Stuck in mobile version

    By paladino,
    • 8 replies
    • 656 views

  5. [Solved] IP address changed

    By odilonse,
    • 4 replies
    • 592 views

  6. [Solved] ioncube error

    By akansh,
    • 2 replies
    • 475 views

  7. [Solved] Deceptive website when google browse

    By fuzmic,
    • 6 replies
    • 539 views

  8. [Solved] issue after changing main account domain

    By bucanero,
    • 5 replies
    • 508 views

  9. regarding java war request to upload

    By aakash44,   
    • 2 replies
    • 649 views

  10. [Solved] Email not accessible

    By lsu,
    • 1 reply
    • 341 views

  11. [Solved] johnny web application not served 1 2

    By softlab,   
    • 17 replies
    • 2.1k views

  12. Connecting to certain remote ports

    By SloopJonb,
    • 4 replies
    • 370 views

  13. [Solved] Tommy Server Down

    By ivatsa,
    • 4 replies
    • 521 views

  14. New account getting pointed to spam 'http://suspendeddomain.org/b/'

    By ienergia,
    • 1 reply
    • 406 views

  15. [Solved] my website doesnt work

    By teachme,   
    • 3 replies
    • 799 views
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