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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,847 topics in this forum

  1. [Solved] Reset password on unsuspended account

    By rockygl,
    • 1 reply
    • 530 views

  2. [Solved] please add this domain in my account.

    By intraserverin,
    • 1 reply
    • 548 views

  3. [Solved] Forgot my password

    By compactorb,
    • 1 reply
    • 506 views

  4. [Solved] control panel login no workie

    By clueless,
    • 4 replies
    • 773 views

  5. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 651 views

  6. [Solved] Sorry IP is Blocked Again

    By Ookma-Kyi,
    • 2 replies
    • 582 views

  7. Increase Storage

    By vicente,
    • 3 replies
    • 632 views

  8. [Solved] Plesk Default Page

    By Ookma-Kyi,
    • 2 replies
    • 672 views

  9. Add new subdomain

    By leojiang,
    • 1 reply
    • 475 views

  10. [Solved] Asking domain

    By Aymo,
    • 1 reply
    • 639 views

  11. [Solved] Add domain

    By minihoot,
    • 1 reply
    • 623 views

  12. [Solved] add one.wpot.top domain to weyony

    By weyony,
    • 1 reply
    • 567 views

  13. Delete a HelioHost account I had, but neglected.

    By scientistgray,
    • 1 reply
    • 601 views

  14. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 703 views

  15. Request to Change Main Domain - Username: zeb

    By zeb,
    • 1 reply
    • 490 views
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