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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. [Solved] Request for installing gmp extension

    By mrj,
    • 6 replies
    • 797 views

  2. Moving request: Johnny to Tommy

    By sinju,
    • 1 reply
    • 361 views

  3. Error migrating WordPress website

    By jon82t,   
    • 2 replies
    • 685 views

  4. Move Request From Johnny To Tommy

    By yaca,
    • 1 reply
    • 398 views

  5. CORS Issue even after adding required headers

    By recalasd,   
    • 2 replies
    • 752 views

  6. [Solved] Upgrade SQL Server

    By psalmite,
    • 2 replies
    • 497 views

  7. jpmveneracion.com problems

    By jpx3m.com,
    • 3 replies
    • 490 views

  8. [Solved] Unarchive: Juplay.me

    By juplay,
    • 1 reply
    • 372 views

  9. [Solved] Websites down very frequently 1 2

    By life,   
    • 21 replies
    • 2.2k views

  10. Luckperms

    By hotmaila,   
    • 8 replies
    • 824 views

  11. [Solved] Create New Account

    By leaodev,
    • 1 reply
    • 397 views

  12. [Solved] Move Request From Johnny To Tommy

    By niemen,
    • 2 replies
    • 510 views

  13. Tommy is returning 522 most of the time

    By mrj,
    • 1 reply
    • 488 views

  14. [Solved] AutoSSL - assistance needed.

    By azclubco,
    • 2 replies
    • 357 views

  15. Windows cannot access //johnny.heliohost.org@SSL@2078

    By extremeplayer32,
    • 3 replies
    • 708 views
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