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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,435 topics in this forum

  1. openvms.eu.org - domain add request

    By ballagyr,
    • 4 replies
    • 562 views

  2. Cancel Subscription

    By rose111,
    • 0 replies
    • 331 views

  3. please add domain

    By blgc,
    • 2 replies
    • 528 views

  4. [Solved] Forgot My Password

    By elmy,
    • 1 reply
    • 351 views

  5. [Solved] Adding domain

    By andyplay,
    • 1 reply
    • 526 views

  6. [Solved] Domain Add Request

    By singold,
    • 2 replies
    • 496 views

  7. Didn't receive the link for the server

    By SivaAdithya,
    • 1 reply
    • 373 views

  8. Access to new Postgres DB

    By bee1,
    • 0 replies
    • 375 views

  9. I have received Letsencrypt email. Wonder if there is some button to renew?

    By sylvain,
    • 4 replies
    • 830 views

  10. Signup Email

    By Aluzja,
    • 2 replies
    • 369 views

  11. [Solved] ip blocked?

    By yannisp,
    • 5 replies
    • 583 views

  12. Login fail just after signup

    By bemi,
    • 1 reply
    • 463 views

  13. [Solved] please reset my plesk password

    By atesin,
    • 1 reply
    • 531 views

  14. [Solved] Forgot Password

    By carralesga,
    • 3 replies
    • 529 views

  15. Please add the domain I just purchased to my server

    By zeenaaura,
    • 5 replies
    • 528 views
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