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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,728 topics in this forum

  1. [Solved] Missing Data Storage

    By gbanhudo,
    • 5 replies
    • 448 views

  2. [Inactive] Internal server error on cpanel for Tommy

    By gawmonster,
    • 2 replies
    • 538 views

  3. [Solved] How to install python packages in johnny server

    By joaopm33,   
    • 2 replies
    • 490 views

  4. [Inactive] info php.ini

    By smagarin,
    • 1 reply
    • 416 views

  5. [Solved] Server Change - Donated

    By thakurg,   
    • 3 replies
    • 772 views

  6. [Solved] war file deployment

    By J823,
    • 8 replies
    • 1k views

  7. [Solved] getting weird error

    By sacredstarfamily,
    • 5 replies
    • 693 views

  8. [Solved] How to install python module "django-ckeditor" on Johnny?

    By zoesobol,
    • 3 replies
    • 473 views

  9. [Inactive] Need help removing DNS record

    By leranjun,
    • 3 replies
    • 474 views

  10. [Solved] Internal Server Error 500 on Tommy cpanel

    By pgarcia,   
    • 2 replies
    • 1.2k views

  11. [Solved] Fixing VPS rDNS 1 2

    By maicol07,   
    • 25 replies
    • 2.8k views

  12. [Solved] I have uploaded my servlet war file, could you please activate it ? 1 2 3

    By nm67,   
    • 36 replies
    • 4.2k views

  13. [Solved] Postgresql Remote Access

    By bwatinc,   
    • 3 replies
    • 764 views

  14. [Solved] ASP.NET not working on Tommy Server.

    By blkrdev,   
    • 6 replies
    • 949 views

  15. [Solved] Move Account to Tommy

    By codercat,
    • 1 reply
    • 322 views
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