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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,817 topics in this forum

  1. [Solved] Domain Add.

    By zuhib,
    • 1 reply
    • 559 views

  2. Error on Loading Website

    By justseentm,
    • 1 reply
    • 430 views

  3. Start over

    By mycodelab,
    • 1 reply
    • 541 views

  4. [Solved] reset password

    By soesna13,
    • 1 reply
    • 438 views

  5. [Solved] Start over my account

    By mycodelab,
    • 2 replies
    • 598 views

  6. [Solved] request Lily access for aspx

    By loretzjr,
    • 1 reply
    • 576 views

  7. [Solved] Please change my main domain to bacheli.de

    By mel2023,
    • 1 reply
    • 426 views

  8. [Solved] Add domains

    By macv87,
    • 1 reply
    • 9.1k views

  9. FTP cant login

    By franklow,
    • 4 replies
    • 769 views

  10. Slow website performance

    By johnjuan,
    • 2 replies
    • 548 views

  11. [Solved] Add Domain

    By datadecay,
    • 1 reply
    • 544 views

  12. [Solved] How to add DNS record from Lets encrypt

    By codename25,
    • 2 replies
    • 714 views

  13. [Solved] delete account

    By cjhay,
    • 1 reply
    • 434 views

  14. [Solved] Account was unarchived but unable to see the website

    By seihoeng,
    • 2 replies
    • 533 views

  15. [Solved] Change a php setting for my Account

    By mrj,
    • 2 replies
    • 939 views
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