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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,148 topics in this forum

  1. [Solved] Add a domain

    By zdsa,
    • 5 replies
    • 240 views

  2. [Solved] Account creation

    By cpederson,
    • 3 replies
    • 202 views

  3. Maria DB - Remote access

    By nppd,   
    • 1 reply
    • 176 views

  4. Update DNS Record

    By blesd,
    • 2 replies
    • 219 views

  5. Website is frequently down

    By xcrow,
    • 1 reply
    • 145 views

  6. [Solved] ACCOUNT RESET

    By bb,
    • 1 reply
    • 176 views

  7. [Solved] Very slow website load and Error 503 almost every time

    By jotaj92,
    • 10 replies
    • 428 views

  8. AbanteCart not working

    By adriannaranjor94,
    • 4 replies
    • 212 views

  9. [Solved] add subdomain to my account

    By chrisohps,
    • 1 reply
    • 195 views

  10. Transfer old emails from other hosting

    By chrisohps,
    • 4 replies
    • 261 views

  11. I wanna transfer my domains

    By chekavokolyan,
    • 1 reply
    • 187 views

  12. [Solved] Change DNS Records

    By zdsa,
    • 1 reply
    • 178 views

  13. dosprn.com regularly becomes unavailable

    By dosprn,
    • 1 reply
    • 154 views

  14. Request python library: pagekite or pytunnel or anything for reverse tunnel.

    By hugodec,
    • 0 replies
    • 124 views

  15. [Solved] Add Domain

    By samsite2,   
    • 1 reply
    • 144 views
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