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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. Node.js App Fails to Start - No Logs on Plesk

    By aiwodemaya,
    • 2 replies
    • 189 views

  2. [Solved] Can i add my own domain to my web? i want to make into cuanin.ceee17.xyz, i already have the ceee17.xyz domain

    By jessenchayadi17,   
    • 1 reply
    • 90 views

  3. Account reset

    By hsorsa,
    • 1 reply
    • 82 views

  4. SSH access

    By gmpintus,
    • 2 replies
    • 137 views

  5. [Solved] user: wapps    Please reset account.

    By wapps,   
    • 1 reply
    • 81 views

  6. [Solved] Add Domain

    By pokemonwawi,
    • 1 reply
    • 150 views

  7. [Solved] One more domain please

    By philipesouza,
    • 3 replies
    • 176 views

  8. User=wapps. Restoring Backup

    By wapps,
    • 8 replies
    • 181 views

  9. [Solved] Route external domain to helio hosted webspace

    By cwsvjudo,   
    • 4 replies
    • 150 views

  10. user: wapps. Deleting/Removing folder from root directory.

    By wapps,
    • 3 replies
    • 135 views

  11. [Solved] add domain

    By w2hsystem,
    • 2 replies
    • 140 views

  12. [Solved] Subscription frozen due to exceeding memory limit

    By s28211,
    • 1 reply
    • 112 views

  13. user: wapps. Appache restart

    By wapps,
    • 2 replies
    • 91 views

  14. my Username is: engrprimusapps, and doman is nizeman.com

    By engrprimusapps,
    • 1 reply
    • 83 views

  15. [Solved] Account Reset

    By moddriodco,
    • 1 reply
    • 87 views
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