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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,489 topics in this forum

  1. [Solved] Just made a donation!

    By keibee,
    • 3 replies
    • 355 views

  2. [Solved] Server move request

    By zoliking,   
    • 1 reply
    • 326 views

  3. Adding an eu.org domain as an alias or addon

    By lookyweb,   
    • 6 replies
    • 1.5k views

  4. Server Error

    By RH9,
    • 10 replies
    • 1k views

  5. Prevent users from accessing subdomains from directory

    By dalrae,
    • 1 reply
    • 343 views

  6. [Solved] 2FA Removal

    By tycoonlover1359,
    • 2 replies
    • 730 views

  7. [Solved] Can't access postgresql db remotely

    By hsjdd,
    • 1 reply
    • 329 views

  8. [Solved] Please Unarchive My Account

    By maglck,
    • 4 replies
    • 453 views

  9. [Solved] Archived account because of inactivity.

    By ivatsa,
    • 1 reply
    • 332 views

  10. Error 500 all the time

    By studiosu,
    • 10 replies
    • 769 views

  11. Jsp code not working

    By ramproje,
    • 1 reply
    • 283 views

  12. 500 internal error

    By ernestd3,
    • 2 replies
    • 974 views

  13. Blocked ip?

    By sendmail,
    • 5 replies
    • 686 views

  14. Where can I see the error console?

    By virtuala,
    • 1 reply
    • 379 views

  15. [Solved] 500 Internal Server Error

    By dalrae,
    • 5 replies
    • 585 views
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