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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Change Domain

    By igna,
    • 2 replies
    • 395 views

  2. [Solved] New domain

    By sterremu,
    • 2 replies
    • 359 views

  3. [Solved] Add new domain

    By mateusfmello,
    • 1 reply
    • 325 views

  4. [Solved] request to add dns record

    By irlpinkiepie,
    • 4 replies
    • 381 views

  5. [Solved] is this scam?

    By ARD55,
    • 7 replies
    • 560 views

  6. [Solved] Change my domain please

    By jmoncada,
    • 3 replies
    • 366 views

  7. Link Donation | Plesk trasfer

    By shamshi,
    • 1 reply
    • 287 views

  8. Please don't move Tommy account

    By michaell1,
    • 1 reply
    • 299 views

  9. [Solved] Permission denied error

    By openflex,
    • 3 replies
    • 536 views

  10. [Solved] VPS56 would like a fresh operating system

    By amontero,
    • 1 reply
    • 333 views

  11. Strange behavior in my Node.js application (Tommy2)

    By thiagoenca,
    • 10 replies
    • 637 views

  12. [Solved] Unable to login to Tommy for 5 days...

    By matteo85,
    • 3 replies
    • 466 views

  13. Github Project integration with HelioHost

    By thiagoenca,
    • 1 reply
    • 555 views

  14. [Solved] PostgresSQL is not bringing the data

    By thiagoenca,
    • 0 replies
    • 317 views

  15. [Solved] Reactivate suspended account

    By svd500,
    • 3 replies
    • 465 views
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