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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,894 topics in this forum

  1. [Solved] Plesk Install

    By sentorx,
    • 4 replies
    • 581 views

  2. [Solved] cancel the subscription

    By Mahani,
    • 1 reply
    • 437 views

  3. [Solved] Plesk didn't issue certificate for webmail subdomain

    By murilo,
    • 4 replies
    • 809 views

  4. [Solved] please update my ssl the certificate is in root folder

    By nemo1,
    • 1 reply
    • 651 views

  5. How to secure Domain Aliases with free Lets Encrypt

    By gsakola,
    • 5 replies
    • 667 views

  6. [Solved] Mail (forwarding) not working anymore for any of my domains? 1 2

    By tstamphaus,
    • 21 replies
    • 2.2k views

  7. [Solved] Domain adress change

    By vilvoc,
    • 1 reply
    • 535 views

  8. [Solved] VPS63 would like to change the automatic payment profile at PayPal.

    By Motoya Machida,
    • 3 replies
    • 463 views

  9. [Solved] SSL install

    By Appstursoft,
    • 2 replies
    • 9.9k views

  10. [Solved] I donated 5$ to speed up the Plesk transition

    By cridus,
    • 3 replies
    • 764 views

  11. [Solved] Forget how to us Let's encryt

    By fuzmic,
    • 5 replies
    • 687 views

  12. Moving to plesk

    By softlab,
    • 1 reply
    • 8.5k views

  13. [Solved] SSL Certificate Generation Failing

    By archer49,
    • 3 replies
    • 697 views

  14. [Solved] New ETA for migration to plesk

    By fuzmic,
    • 3 replies
    • 606 views

  15. [Solved] Python Modules to Install

    By cktrack,
    • 3 replies
    • 761 views
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