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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,333 topics in this forum

  1. [Solved] Web Server's Default Page

    By odilonse,
    • 3 replies
    • 791 views

  2. [Solved] Trying to renew

    By francisbeaumier@gmail.com,
    • 2 replies
    • 411 views

  3. [Solved] reset password

    By arthurdo,
    • 1 reply
    • 518 views

  4. Add another domain option

    By jmalik,
    • 2 replies
    • 358 views

  5. [Solved] Invitation for Plesk

    By ssc,
    • 1 reply
    • 337 views

  6. [Solved] Requesting Lily Access for .NET Hosting

    By jh316,
    • 3 replies
    • 561 views

  7. [Solved] Wipe my account and start over.

    By al3arbe1,
    • 6 replies
    • 659 views

  8. [Solved] Reset password

    By nulineng,
    • 3 replies
    • 516 views

  9. [Solved] Wiping out account

    By gmpintus,
    • 14 replies
    • 1.2k views

  10. Account can not be accessed

    By msbsurfi,
    • 1 reply
    • 309 views

  11. [Solved] File(/var/lib/php/session) is not within the allowed path(s):

    By craziks,   
    • 1 reply
    • 796 views

  12. [Solved] Change domain

    By darkrpg,
    • 2 replies
    • 367 views

  13. [Solved] Adding a domain

    By keithdavidson,
    • 1 reply
    • 491 views

  14. Renewing Account

    By dhahibi,
    • 1 reply
    • 327 views

  15. I Need invitation code

    By f8athy,
    • 1 reply
    • 344 views
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