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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,890 topics in this forum

  1. [Solved] dosprn.com Lets Encrypt SSL certificate problem 1 2

    By dosprn,
    • 16 replies
    • 1.9k views

  2. Tommy is down

    By tdm,
    • 5 replies
    • 839 views

  3. [Solved] Please reset my account - jcisministries.helioho.st

    By reinzemf,
    • 2 replies
    • 644 views

  4. Delete account

    By maroufwani,
    • 1 reply
    • 547 views

  5. [Solved] remote access

    By peterlasvera,
    • 2 replies
    • 654 views

  6. Keep websites secured Disabled

    By thorast,
    • 1 reply
    • 469 views

  7. Please change the main domain for "alexgoldberg" account

    By dosprn,
    • 2 replies
    • 475 views

  8. dosprn.com hosting

    By dosprn,
    • 1 reply
    • 471 views

  9. [Solved] cant access database

    By peterlasvera,
    • 1 reply
    • 400 views

  10. delete account

    By dlane,
    • 0 replies
    • 405 views

  11. [Solved] Please reset my account - jcisministries.helioho.st

    By zemfajardo7,
    • 1 reply
    • 482 views

  12. [Solved] Domain change

    By whitedevil,
    • 1 reply
    • 496 views

  13. [Solved] VPS subscription renewal

    By allu62,
    • 4 replies
    • 987 views

  14. [Solved] Wipe account and start over

    By piyush40,
    • 1 reply
    • 494 views

  15. [Solved] Wipe account and start over

    By sg7652660,
    • 1 reply
    • 614 views
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