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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,433 topics in this forum

  1. [Solved] Addition of Domain Name

    By aashish101,
    • 1 reply
    • 394 views

  2. [Solved] Reset password on unsuspended account

    By rockygl,
    • 1 reply
    • 405 views

  3. [Solved] please add this domain in my account.

    By intraserverin,
    • 1 reply
    • 436 views

  4. [Solved] Forgot my password

    By compactorb,
    • 1 reply
    • 389 views

  5. [Solved] control panel login no workie

    By clueless,
    • 4 replies
    • 591 views

  6. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 531 views

  7. [Solved] Sorry IP is Blocked Again

    By Ookma-Kyi,
    • 2 replies
    • 447 views

  8. Increase Storage

    By vicente,
    • 3 replies
    • 482 views

  9. [Solved] Plesk Default Page

    By Ookma-Kyi,
    • 2 replies
    • 532 views

  10. Add new subdomain

    By leojiang,
    • 1 reply
    • 340 views

  11. [Solved] Asking domain

    By Aymo,
    • 1 reply
    • 503 views

  12. [Solved] Add domain

    By minihoot,
    • 1 reply
    • 502 views

  13. [Solved] add one.wpot.top domain to weyony

    By weyony,
    • 1 reply
    • 475 views

  14. Delete a HelioHost account I had, but neglected.

    By scientistgray,
    • 1 reply
    • 482 views

  15. [Solved] Add domain

    By scientistgray,
    • 1 reply
    • 532 views
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