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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. [Solved] Add domain

    By Akran,   
    • 2 replies
    • 429 views

  2. Help with Thirty Bees/Prestashop installation

    By mothzee,
    • 2 replies
    • 325 views

  3. [Solved] Please remove akran89

    By Akran,
    • 2 replies
    • 418 views

  4. [Solved] Can't access plesk panel

    By ricardosdl,   
    • 3 replies
    • 695 views

  5. [Solved] Php setting on subdomain

    By intraserverin,
    • 1 reply
    • 406 views

  6. [Solved] account deletion

    By fourstarskills,
    • 1 reply
    • 327 views

  7. [Solved] still having issues getting into plesk

    By sunamong,
    • 1 reply
    • 435 views

  8. [Solved] Add domain to my account

    By theblock,   
    • 0 replies
    • 341 views

  9. [Solved] Add domain to my account.

    By intraserverin,
    • 3 replies
    • 503 views

  10. MySQL Database

    By rexvizconde,
    • 2 replies
    • 335 views

  11. [Solved] switching to other server

    By intraserverin,
    • 3 replies
    • 463 views

  12. [Solved] Can't login to heliohost.org

    By sortaloc,
    • 1 reply
    • 341 views

  13. [Solved] Password

    By Guest hunterp11,
    • 1 reply
    • 362 views

  14. [Solved] Lily Access

    By intrepidowlbear,
    • 3 replies
    • 493 views

  15. [Solved] reset password

    By heliot10,
    • 1 reply
    • 297 views
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