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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,101 topics in this forum

  1. Migrate to the Ricky server

    By mth5,
    • 1 reply
    • 442 views

  2. [Solved] Origin is unreachable - Host error

    By sportnix,
    • 5 replies
    • 610 views

  3. [Solved] reset password

    By bassu,
    • 2 replies
    • 427 views

  4. [Solved] Server move and domain change

    By Guest hunterp11,
    • 3 replies
    • 360 views

  5. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer.

    By rodtvudt,
    • 2 replies
    • 368 views

  6. VPS issue

    By shaacc2019,
    • 1 reply
    • 335 views

  7. Need SSL

    By yesuswe,
    • 1 reply
    • 296 views

  8. Domains been disabled

    By mateusfmello2,
    • 1 reply
    • 261 views

  9. [Solved] Ractivate account TMR2

    By tmr,
    • 2 replies
    • 306 views
    • tmr
    • tmr

  10. [Solved] Rename Account Forum

    By DEUS-DEI,
    • 2 replies
    • 346 views

  11. [Solved] I need help with couple things if you can...

    By flechen,
    • 1 reply
    • 448 views

  12. [Solved] I totally meant to use different email and username.

    By flechen,
    • 6 replies
    • 560 views

  13. [Solved] Format or wipe account

    By yasky,
    • 2 replies
    • 444 views

  14. [Solved] Please upgrade my plan to Tommy from Johnny

    By varadmathur,
    • 6 replies
    • 404 views

  15. [Solved] Cloudflare DNS

    By cielitoangelo,
    • 6 replies
    • 928 views
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