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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,893 topics in this forum

  1. missing a donation

    By fbmw@bk.ru,
    • 5 replies
    • 485 views

  2. [Solved] Inquiry on my account Login

    By seintitus,
    • 1 reply
    • 445 views

  3. [Solved] Request for Plesk movement as a donor

    By renn,
    • 2 replies
    • 414 views

  4. change domain

    By itismedavid,   
    • 3 replies
    • 418 views

  5. [Solved] Add user to Db

    By bee1,
    • 3 replies
    • 498 views

  6. [Solved] Request to change main domain from rajdis.heliohost.org to php.anopeninternet.eu.org

    By rajdis,   
    • 2 replies
    • 473 views

  7. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 409 views

  8. [Solved] PostgreSQL Remote Connection Request

    By nikpapws,
    • 2 replies
    • 392 views

  9. [Solved] Domain account reset request...

    By matteo85,
    • 2 replies
    • 364 views

  10. [Solved] Delete account

    By Guest hunterp11,
    • 1 reply
    • 347 views

  11. [Solved] Weird password issue

    By jontron,
    • 4 replies
    • 569 views

  12. SSH access problem

    By shyam1000,   
    • 2 replies
    • 494 views

  13. [Solved] already donated

    By raposo09,
    • 1 reply
    • 350 views

  14. Inquiry on my account being moved to Plesk

    By seintitus,
    • 0 replies
    • 318 views

  15. [Solved] Add domain

    By akp,
    • 1 reply
    • 339 views
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