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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,592 topics in this forum

  1. [Solved] Start over my account

    By mycodelab,
    • 2 replies
    • 548 views

  2. [Solved] request Lily access for aspx

    By loretzjr,
    • 1 reply
    • 509 views

  3. [Solved] Please change my main domain to bacheli.de

    By mel2023,
    • 1 reply
    • 370 views

  4. [Solved] Add domains

    By macv87,
    • 1 reply
    • 9k views

  5. FTP cant login

    By franklow,
    • 4 replies
    • 643 views

  6. Slow website performance

    By johnjuan,
    • 2 replies
    • 489 views

  7. [Solved] Add Domain

    By datadecay,
    • 1 reply
    • 500 views

  8. [Solved] How to add DNS record from Lets encrypt

    By codename25,
    • 2 replies
    • 638 views

  9. [Solved] delete account

    By cjhay,
    • 1 reply
    • 387 views

  10. [Solved] Account was unarchived but unable to see the website

    By seihoeng,
    • 2 replies
    • 482 views

  11. [Solved] Change a php setting for my Account

    By mrj,
    • 2 replies
    • 856 views

  12. Wordpress In Not Working !

    By bawanthabe,
    • 2 replies
    • 512 views

  13. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 545 views

  14. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 753 views

  15. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 422 views
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