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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,760 topics in this forum

  1. Undelivered Mail Returned to Sender From MAILER-DAEMON@johnny.heliohost.org

    By shopinstore11,
    • 1 reply
    • 561 views

  2. [Solved] CHANGE MAIN DOMAIN

    By cisc,   
    • 3 replies
    • 771 views

  3. [Solved] Change primary domain

    By akkaunt2,
    • 1 reply
    • 410 views

  4. [Solved] I want to add another domain

    By jnreyy,
    • 3 replies
    • 548 views

  5. [Solved] Change Domain

    By vincent.maule,
    • 1 reply
    • 765 views

  6. [Solved] ACCOUNT RESET REQUEST (All of my current data can be deleted)

    By elkhaddir,
    • 1 reply
    • 474 views

  7. [Solved] Add new domains

    By elimeletca,
    • 1 reply
    • 434 views

  8. [Solved] Add new domain

    By elimeletca,
    • 2 replies
    • 448 views

  9. [Solved] I want to register a domain

    By jnreyy,
    • 2 replies
    • 555 views

  10. [Solved] Additional Domain and SubDomain

    By danangwhariyadi,
    • 2 replies
    • 442 views

  11. [Solved] subdomain not working

    By boylansr,
    • 2 replies
    • 608 views

  12. Request to add subdomain

    By szhiro,
    • 2 replies
    • 650 views

  13. [Solved] Change MAIN DOMAIN and add domain inside the newly changed domain

    By websys,   
    • 3 replies
    • 707 views

  14. pedido de ajuda

    By Nanizinha,
    • 0 replies
    • 267 views

  15. [Solved] redirects to login_up.php on some users

    By psn09999,
    • 5 replies
    • 839 views
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