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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,817 topics in this forum

  1. Timeout trying to access Tommy Plesk

    By rodrigost23,
    • 1 reply
    • 611 views

  2. [Solved] Change Main Domain

    By muigoku,
    • 1 reply
    • 574 views

  3. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 446 views

  4. [Solved] Wipe my account and start over

    By uaiimid,
    • 1 reply
    • 454 views

  5. tommy2 slow

    By mrcloudpt,
    • 1 reply
    • 447 views

  6. Add New Sub Domains

    By bawanthabe,
    • 2 replies
    • 529 views

  7. [Solved] Setting up subdomain as addon domain

    By Guest,
    • 1 reply
    • 533 views

  8. [Solved] Resetting johnny to factory

    By mxrkaba2,
    • 0 replies
    • 353 views

  9. [Solved] Reset acc

    By mycodelab,
    • 2 replies
    • 579 views

  10. [Solved] Start Over

    By hirowgc,
    • 1 reply
    • 503 views

  11. [Solved] I would like to wipe my account and start over.

    By mohmedebeid,
    • 1 reply
    • 466 views

  12. [Solved] requesting to enable 2 subdomains for my account ..

    By tradewithmadhan,
    • 4 replies
    • 1k views

  13. Delete my account

    By mylespepper,
    • 4 replies
    • 640 views

  14. [Solved] Please add new domain

    By carlos77,
    • 1 reply
    • 552 views

  15. [Solved] hosting status

    By monoista,
    • 1 reply
    • 602 views
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