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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,890 topics in this forum

  1. Website error

    By rmersive,
    • 2 replies
    • 568 views

  2. [Solved] Please reset my host

    By hello2,
    • 1 reply
    • 578 views

  3. [Solved] Account not opening

    By sg7652660,
    • 1 reply
    • 426 views

  4. service stop

    By beoutq,
    • 0 replies
    • 366 views

  5. [Solved] Im new i wan't to host a java here how?

    By cm122927,
    • 1 reply
    • 408 views

  6. [Solved] Add a domain

    By azubriy,
    • 1 reply
    • 598 views

  7. 502 Bad Gateway nginx

    By craziks,   
    • 2 replies
    • 937 views

  8. Cannot read properties of undefined (reading 'state')

    By noirballista,
    • 4 replies
    • 564 views

  9. [Solved] My free personal website not accessible

    By sylvain,
    • 3 replies
    • 810 views

  10. [Solved] Add a Domain

    By thepriz,
    • 1 reply
    • 411 views

  11. I want to change the domain hayah.helioho.st to saleh-hr.com

    By hayahsocial2024,
    • 3 replies
    • 596 views

  12. [Solved] Add Domain to account

    By Guest,
    • 1 reply
    • 364 views

  13. Can't access my server's files

    By juan4558,
    • 2 replies
    • 710 views

  14. [Solved] Add domain

    By zurita86,   
    • 1 reply
    • 420 views

  15. [Solved] SSL not working

    By jrf,
    • 1 reply
    • 395 views
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