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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,655 topics in this forum

  1. [Solved] Addon Domain

    By vts,
    • 1 reply
    • 990 views

  2. [Solved] Change main domain to sukarmi.com

    By spforsom,
    • 2 replies
    • 488 views

  3. [Solved] switch the server to powerful one

    By spforsom,
    • 7 replies
    • 1.1k views

  4. Website redirected to default Plesk page

    By lsu,
    • 3 replies
    • 600 views

  5. [Solved] Please help me add Addon Domain

    By xiaotusoushu,
    • 1 reply
    • 372 views

  6. Site can’t be reached via Google search

    By vir,
    • 5 replies
    • 733 views

  7. [Solved] Need a subdomain.

    By daman,
    • 1 reply
    • 476 views

  8. [Solved] Add a new domain

    By karvp,
    • 2 replies
    • 543 views

  9. [Solved] Delete Account Vcosic

    By vcosic,
    • 1 reply
    • 412 views

  10. [Solved] Swapping from Tommy to Mercury VPS

    By rbk6,
    • 1 reply
    • 452 views

  11. [Solved] Redirecting my domain name to heliohost

    By st4lwolf,   
    • 7 replies
    • 1.3k views

  12. [Solved] wipe my account

    By e0l0wjazt,
    • 3 replies
    • 609 views

  13. website not secure

    By jdauthre,
    • 1 reply
    • 446 views

  14. [Solved] change my main domain

    By spforsom,
    • 1 reply
    • 539 views

  15. Unable to login with that username and password.

    By georgelukas,
    • 1 reply
    • 564 views
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