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cl58

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Everything posted by cl58

  1. You need to point your nameservers (from GoDaddy) to ns1.heliohost.org and ns2.heliohost.org
  2. Unfortunately, this policy cannot be changed for individual accounts. Sorry.
  3. The server is localhost, not stevie.heliohost.org
  4. Our server monitor shows that Stevie has been slightly more stable than Johnny (the other server that hosts accounts). Please check our server monitor at http://heliohost.grd.net.pl/monitor/ to view statistics.
  5. You were suspended for the following reason: I have unsuspended your account. Please fix the problem to prevent further suspensions.
  6. You were suspended for causing too much MySQL load. I have unsuspended your account, but please try to fix this issue. Thanks.
  7. I changed it in our database. Please allow some time for it to update. If it is still not working in 48 hours, post back here.
  8. It seems to be working for me. Try clearing your cache again and retrying. It could have simply needed a little more time.
  9. Entries for the HelioHost Website Competition - April 2012 are now closed. Thanks to all who participated. Please vote for your favorite website here. Good luck to all the entrants!
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  10. Just make any JSP page and see if it works. cPanel won't change.
  11. cl58

    How Use Domain?

    From your domain registrar, set your nameservers to ns1.heliohost.org and ns2.heliohost.org
  12. I changed the email on klinkz and deleted klinkz2. I manually overrided the klinkz verification so you should be able to log in immediately (just make sure your email is correct)
  13. You should now be able to register on Stevie.
  14. It can be fixed from WHM. Should be fixed.
  15. The best way to tell if you are going to have a problem is simply to use your site as usual. If you are suspended, then you just have to figure out a way to reduce your usage. You are given three chances before your account is permanently suspended.
  16. Go to http://www.heliohost.org/home/support/scripts/domain
  17. What is your Johnny username?
  18. The queued page can show for anywhere from 24-48 hours. It is not in our control.
  19. That domain is listed as being registered on Stevie.
  20. Change your password to one more secure. Change your cPanel, FTP, and MySQL password(s).
  21. Please post the following information: Your cPanel username Your main domain The server that you are on
  22. Your account was suspended for inactivity. I have reactivated it. Please be sure to log into you cPanel once a month.
  23. Your account is not in our database. It was most likely deleted for inactivity. Feel free to create a new account.
  24. Please acknowledge that you understand that your account will not be unsuspended a third time so that I can unsuspend you now. Also, I suggest taking a backup of your site just in case.
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