carnavalboquense.com.ar

I understand your policy but I find it extremely unfair that you refuse to give me back my own data. I can accept that you refuse to reactivate my account but I need to recover my own contents. Unfortunately, my website does not contain only static content (which I could reproduce) but also many user commentaries which will be completely lost, since I don't back up my website everyday. At least, I request a copy of my database in a zip file so I can recover it in a new server. If you truly believe I did not provoke these illegal activities (as you said), then you will understand the reason for my request. Additionally, I would appreciate that you give me some hints as to what is exactly going on with my site since, as I told you before, I tried everything within reach to avoid attacks but it is now clear that it wasn't enough. What kind of activities do you detect? How do you detect them? I would like to be able to recognize these kind of activities myself in the future since my attempts haven't been very effective. Thank you.

I'm afraid I don't understand your reply. I only requested to have my account back so I can recover the contents of my website and clean it of any attacks. This has happened a couple of times in the last months and I was able to fix the problems and have my account active again. Still, I would appreciate your help to determine how my website is being hacked so I can set up a permanent solution. I have tried fixing errors, removing unnecesary contents, upgrading my CMS and its components and scanning the whole website for potential problems, but the problems never seem to stop. If you are unable to give me a hand with my website or host it any longer, please at least give me temporary access so I can backup all the latest content. Thank you very much.

User: cb Heliohost Server: Stevie Domain: http://www.carnavalboquense.com.ar IN ENGLISH: I recently suspended the account for 3 Malware. Last week I was suspended again by another malware. And now it seems to be the same. I pray that I resume the account to fix the problem. We analyzed the site several times but I can not help you hack me. Can anyone give me a definitive solution? Thank you very much. IN SPANISH: Hace poco me suspendieron la cuenta por 3 Malware. La semana pasada me la suspendieron de nuevo por otro malware. Y ahora parece que es lo mismo. Pido que me reanuden la cuenta para solucionar el problema. Ya analicé el sitio varias veces pero no puedo evitar que me hackeen. ¿Alguien puede darme una solución definitiva? Muchas gracias. HelioHost Account Suspended Ahoy! You're seeing this page because we, HelioHost, have been forced to suspend this site. This may be because: The account was taking up too many system resources. Because HelioHost is a free webhost, we have many accounts on our servers. If one account is using too many resources it slows down the server for everyone. Therefore, we are careful to suspend any account that is using more than its fair share of CPU cycles and memory. Note that more often than not, a HelioHost account's overuse is caused by running cron scripts too often. Other causes include running resource-intensive scripts, such as proxy software. The account has become inactive. If the control panel of a HelioHost-hosted website is not accessed for a period of one month, the account is declared abandoned. If you are the webmaster of the site, you can visit this page to reactivate your site. The webmaster broke the Terms of Service The Terms of Service is a list of rules which the webmaster agrees to follow when signing up for an account. This list disallows, among other things, the use of this account to host pirated material, pornography, or illegal activities of any kind as defined by the State of Washington and the United States of America. If you believe this account has been suspended in error you are welcome to create a thread in the support section of our forums, HelioNet. Sorry for any inconvenience this may have caused you, The HelioHost Staff

User: cb Heliohost Server: Stevie Domain: http://www.carnavalboquense.com.ar IN ENGLISH: I recently suspended the account for 3 Malware. Now resuspended me but I do not know why. The previous problem and fixed it. Thank you very much. IN SPANISH: Hace poco me suspendieron la cuenta por 3 Malware. Ahora me la suspendieron de nuevo pero no sé el motivo. El anterior problema ya lo arreglé. Muchas gracias. HelioHost Account Suspended Ahoy! You're seeing this page because we, HelioHost, have been forced to suspend this site. This may be because: The account was taking up too many system resources. Because HelioHost is a free webhost, we have many accounts on our servers. If one account is using too many resources it slows down the server for everyone. Therefore, we are careful to suspend any account that is using more than its fair share of CPU cycles and memory. Note that more often than not, a HelioHost account's overuse is caused by running cron scripts too often. Other causes include running resource-intensive scripts, such as proxy software. The account has become inactive. If the control panel of a HelioHost-hosted website is not accessed for a period of one month, the account is declared abandoned. If you are the webmaster of the site, you can visit this page to reactivate your site. The webmaster broke the Terms of Service The Terms of Service is a list of rules which the webmaster agrees to follow when signing up for an account. This list disallows, among other things, the use of this account to host pirated material, pornography, or illegal activities of any kind as defined by the State of Washington and the United States of America. If you believe this account has been suspended in error you are welcome to create a thread in the support section of our forums, HelioNet. Sorry for any inconvenience this may have caused you, The HelioHost Staff

Thanks!!!!

Thank you very much, and I deleted the files, that gave me problems for some time but had not been able to locate them. How I can find them on my own next time? Thank you!

I have little information on how. Could you give me a hand? I have not found what those files. Thank you very much and sorry for the inconvenience.

User: cb Heliohost Server: Stevie Domain: http://www.carnavalboquense.com.ar IN ENGLISH: I have suspended the account. I entered the control panel recently, so this can not be the reason. I wonder what was the reason not to repeat it and I also want rehabilitate the account. Thank you very much. IN SPANISH: Me han suspendido la cuenta. He ingresado al panel de control hace poco, así que ese no puede ser el motivo. Quisiera saber cuál fue el motivo para no repetirlo y además quisiera que me rehabiliten la cuenta. Muchas gracias. HelioHost Account Suspended Ahoy! You're seeing this page because we, HelioHost, have been forced to suspend this site. This may be because: The account was taking up too many system resources. Because HelioHost is a free webhost, we have many accounts on our servers. If one account is using too many resources it slows down the server for everyone. Therefore, we are careful to suspend any account that is using more than its fair share of CPU cycles and memory. Note that more often than not, a HelioHost account's overuse is caused by running cron scripts too often. Other causes include running resource-intensive scripts, such as proxy software. The account has become inactive. If the control panel of a HelioHost-hosted website is not accessed for a period of one month, the account is declared abandoned. If you are the webmaster of the site, you can visit this page to reactivate your site. The webmaster broke the Terms of Service The Terms of Service is a list of rules which the webmaster agrees to follow when signing up for an account. This list disallows, among other things, the use of this account to host pirated material, pornography, or illegal activities of any kind as defined by the State of Washington and the United States of America. If you believe this account has been suspended in error you are welcome to create a thread in the support section of our forums, HelioNet. Sorry for any inconvenience this may have caused you, The HelioHost Staff

From last night until now the hacker re-entered and gave me his e-mail asking to be contacted. I will not voe nothing wrong with that ... if he wanted to destroy me and I had, so I hope you tell me what my faults. Anyway now follow the steps I'm told. Thank you very much! I'll be back with news.

IN ENGLISH: I'm tired ... My site is hacked constantly. First for "Black Boy", which changed my index. Now for someone I redirected the site to http://www.ma-foreex.us/pub/ I'm really tired, I find no way to fix this situation. After two hacks I changed the password of my host. I can think of alternatives, this is frustrating and tiring. Why me? I need urgent help! EN ESPAÑOL: Estoy cansado... Mi sitio es hackeado constantemente. Primer por "Black Boy", que cambiaba mi index. Ahora por alguien que me redirige el sitio a http://www.ma-foreex.us/pub/ Estoy cansado de verdad, no encuentro manera de arreglar esta situación. Tras dos hackeos cambié la contraseña de mi host. No se me ocurren alternativas, esto es frustrante y cansador. ¿Porqué a mi? Necesito ayuda urgente!! User: cb Web: www.carnavalboquense.com.ar

My site has stopped working for no reason. User: cb Heliohost Server: Stevie ----------------------------------------------------------- Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, webmaster@carnavalboquense.com.ar and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

My site has stopped working for no reason. User: cb Heliohost Server: Stevie ----------------------------------------------------------- HelioHost Account Queued Ahoy! You're seeing this page because HelioHost has not gotten about to installing and configuring your account yet. This process usually takes 24 hours, and once it is complete your website should show up properly. While the account is being created we suggest taking a look at your control panel. Thanks for choosing HelioHost! We wish you good luck with your website. Sincerely, The HelioHost Staff

Hello. A friend had a HelioHost domain but can not get into your user account. Do you have closed your account? He tried to register but it appears this: "We're sorry, But That domain has Already Been Taken. Please go back and enter a Different domain." What do I do?

Hi, Ever since you upgraded the server to PHP 5.3.2 , I've been experiencing some problems with my Joomla site. Apparently, Joomla! 1.5 is incompatible with PHP 5.3.x and therefore prints warnings about deprecated functions and the like. I've read in this forum that the same thing happened to another user and you recommended replacing those deprecated functions by the new ones but that would mean revising and rewriting all the Joomla code, which is out of the question. However, you also suggested disabling warning notifications, which seems a much better and simpler solution. But when I tried to set this through my cPanel I found out that I am not allowed to overwrite the php.ini file, so I have no way of disabling warnings. As a result, I have no other option than to ask you to disable them for my account so that my site keeps running properly, unless you can provide me with a way to downgrade the PHP version for my site or suggest another feasible solution. Thank you in advance, Mariano

Hi, I appreciate your suggestion but that is actually not possible for two reasons basically: 1) The uncompressed SQL file is about 234 MB, which would be hard to process manually copying and pasting each statement. Anyway, this is not the real problem as phpMyAdmin does the same thing: open the file, take one statement at a time and import it, so doing it either manually or through phpMyAdmin is exactly the same in this regard. 2) The real problem with my file lies is the size of each statement. My script contains the dump of a forum database, where huge posts and BLOBs are very common. For this reason, many INSERT INTO statements are VERY long and cannot be imported simply because of a limitation in the server's configuration. This means that even though I tried copying and pasting such statements into phpMyAdmin, the statement would still be rejected because the current configuration does not allow statements which exceed an arbitrary size. However, that maximum size is controlled by the 'max_allowed_packet' configuration variable that can be set either in the MySQL configuration file (and restarting the server) or be directly set by a parameter in the command line if you work in a console. As I told you, this has happened to me before when I moved my sites from one hosting server to another and the server's administrators were always able to solve the issue (that is, the imported the database from the command line). Please, have a look at the following sites for more detailed information and the ways to solve this problem: http://dev.mysql.com/doc/refman/5.0/en/packet-too-large.html http://forums.mysql.com/read.php?35,75794,75794#msg-75794 Anyway, regardless of importing my database script, I remind you to change my domain name to "www.carnavalboquense.com.ar" as I would need to work with it even though the database is not ready. Thank you very much, Mariano