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cl58

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Everything posted by cl58

  1. Please post the following information: Your cPanel username Your main domain The server that you are on
  2. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  3. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  4. Your account was suspended for running 9 cron jobs in one day. All accounts are limited to 2 per day. I have unsuspended your account.
  5. Your account was suspended for sending too many emails. Please try to limit the amount of emails you send to under 50 per day to conserve system resources. Your account has been unsuspended.
  6. Your account is not listed as suspended.
  7. Your account was suspended for hosting malware. I'm sorry, but I cannot unsuspend your account at this time.
  8. You were suspended for having two accounts, shaiws and shaiws2. Please post which account you would like to keep and that one will be unsuspended.
  9. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  10. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  11. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  12. Apologies for the inconvenience. The link has been updated.
  13. The form actually did work, but you included the http://www. which is not necessary. I have updated the domain and it should process shortly.
  14. Malware was detected on your account. Your account was suspended for security. I have unsuspended your account and you have 24 hours from the time of this post to remove all malicious files. The report was as follows:
  15. Sorry, but we do not offer any upgraded plans. All accounts are limited too 500mb, which is more than enough for most websites.
  16. Your account was suspended for sending too many emails in one day. I have unsuspended your account.
  17. Your account was suspended for hosting malware. I have unsuspended your account, but you must remove all malicious files from your account within 24 hours. If after 24 hours from the time of this post you still are hosting malware, you will be resuspended. The report in our database was as follows: Malware. 1 file(s). Hacktool.Crack.InternetDwnloadMgr FOUND
  18. Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
  19. Your password has been reset and emailed to the email address we have on record for your account.
  20. You were suspended for running 3 cron jobs in one day. All accounts are limited to 2. I have unsuspended you, but please refrain from running more than 2 cron jobs in a day.
  21. Your account was suspended for hosting malware. I have unsuspended your account, but you must remove all malicious files from your account within 24 hours. If after 24 hours from the time of this post you still are hosting malware, you will be resuspended
  22. If you provide your username, server, old domain, and desired (new) domain, I can change it manually for you.
  23. Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
  24. Your account was suspended for inactivity. To reactivate your account, please visit http://www.heliohost.org/home/support/scripts/renew. If you are still seeing the Account Suspended page after renewing your account, please clear your cache. -- Please spare a few minutes to take our brief survey: http://feedback.helionet.org/ Your participation in this survey is greatly appreciated.
  25. I'm sorry, but your account cannot be unsuspended at this time. Apologies for the inconvenience.
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