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Everything posted by wolstech
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I've said this before... We use the software we use for stability and compatibility reasons, among other things. cPanel is rather picky about what works with it, and making other things work involves quite a bit of effort. LAMP stacks (Linux, Apache, MySQL, PHP) are pretty much standard in the linux web hosting world. Replacing something tends to break compatibility. People building web applications treat these components as a standard. If we change our support for that standard, there's no guarantee that those applications will still function properly, and in many cases the developers won't provide support for people who run the software on anything else. Also, adding MariaDB alongside MySQL would be pointless since it'd just cause higher load and worse performance.
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This hasn't been updated for the same reason as everything else...time, testing, and lack of importance. There's only one person who updates this stuff (Krydos), and he has more important issues to deal with like the broken MySQL on Stevie. I'll agree that the php on cody does need an upgrade, especially if it has 5.2.
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You just created that account. It can take 24 hours or more to start working.
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[Solved] Error 137 (Net::err_Name_Resolution_Failed)
wolstech replied to mmendez's topic in Customer Service
It sounds like it's configured correctly, but there must be a technical problem on your registrar's end. Until that link I included in my post above shows the name servers, it your domain will not work. Your domain is showing this: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=fortranrefactoring.com.ar&rec=ALL (error in a TXT entry). A working domain looks like: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=raxsoft.tk&rec=ALL (Note the 2 NS records for our nameservers). -
Port 2082 is blocked by the network you're connecting from. You've discovered the solution already...use port 80.
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Merged topics since these are all the same person... This account has been suspended for violation of our one account per user policy which is clearly stated during the creation process of each and every account on Heliohost. A common misconception is that you need a separate account for each website that you want to host, but since Heliohost differs from most free hosts and even most paid hosting by offering unlimited addon domains, unlimited parked domains, and unlimited sub domains one can easily and conveniently host as many separate websites as they wish all from your one free hosting account. If multiple accounts were created to get around our disk space limit we strongly suggest using a free service such as dropbox to host your large images, videos, and downloads while continuing to host your website with us if you wish. If you understand that each user is only allowed to have one active account please let us know which account you would like to use and it can be unsuspended for you. Also let us know if you need backups of any of the data on the other accounts, and if there are any domains on the suspended accounts that you would like to host on your main account because we will need to remove them from the suspended account before you will be able to host them on your unsuspended account. For example: user1: unsuspend user2: backup user3: backup, idontreadrules.com user4: thoughticouldgetawaywithit.org For reference, it says you have the following accounts: adandi98, adandi88, adandi22, adandi22, adandi23, adandi99, adandi44, and adandi66. You can only keep one.
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[Solved] Error 137 (Net::err_Name_Resolution_Failed)
wolstech replied to mmendez's topic in Customer Service
It appears to be an issue with your registrar. There's no A or NS records, just a TXT entry saying "DNS con problemas tecnicos" ("DNS with technical problems"). Check your nameserver settings on your registrar's website and verify that they're not experiencing technical difficulties. NS2 being down is normal. It's down far more than it's up. In fact, I can't remember a time in the recent past where it was working. This is the tool we use to check DNS configurations. It currently shows the message I mentioned above: http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=fortranrefactoring.com.ar&rec=ALL -
Did you use FTP heavily? That's the most common reason for getting blocked. Either way, an admin can unblock you.
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We don't run shell scripts for users for security reasons.
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This support request is being escalated to our root admin.
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[Solved] (New Account)Account Queued
wolstech replied to vynum's topic in Suspended and Queued Accounts
It's normal and will go away on its own when the account is fully configured. The cPanel account usually works within a few hours, but the domain usually takes days. If you created an account on Stevie, it can take up to 48 hours to go away. If you created an account on Johnny, it can take up to 5 days to go away. If it keeps showing after that amount of time has passed, clearing your cache may help. -
Your domain is not set up correctly (it looks like you used .TK's URL forwarding). Log into dot.tk's website, edit your domain, and choose "Custom DNS". Enter ns1.heliohost.org and ns2.heliohost.org in the two host name boxes. Leave the IP address boxes blank. Save it and wait 24 hours, then clear your cache.
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Yash pretty much answered it. It takes up to 5 days for Johnny accounts to finish activating. You created it on 5/4. Just give it some more time.
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I'm seeing a 500 error at that domain, not a queued page. Please clear your cache.
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Your account was suspended for the following reason: Malware. 2 file(s). PHP.Shell-83 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.
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[Solved] Root Mysql Account Lost Permissions
wolstech replied to pete20r2's topic in Escalated Requests
This support request is being escalated to our root admin.- 7 replies
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- mysql
- permissions
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(and 1 more)
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That's exactly what it means. Needs to be something that's not in the English dictionary. Frustrating at times, but provides extra security.
- 4 replies
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- phpMyAdmin
- passwords
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(and 2 more)
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It supports ASP.NET via Mono, and the application must be targeted for framework version 3.5.
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This has been known about for a while. There are a lot of users on here who already use it. In fact it's used widely enough that we plan to integrate it into cpanel at some point.
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Try putting a % in Johnny's Remote Mysql instead of Stevie's IP. Also, it should be obvious, but your database users must exist on Johnny, and will start with your johnny account's name. Same goes for the databases themselves. Johnny's mysql is also slow or unavailable a lot due to load.
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The shared IP in cPanel.
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You may need to fix your PC then. It works fine for everyone else. Also, you make it sound as if you want ctrl+v to work when the post text box isn't selected. You can't paste into text boxes that aren't selected, so you do need to click in the text box before pressing ctrl+v. All major applications are this way.
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If you already have an account on Johnny, you can do this by enabling the remote mysql in Johnny's cPanel (enable it for Stevie's IP address). Set your databases up on Johnny, and in your software's configuration use "johnny.heliohost.org" as the host name instead of localhost.