wolstech

It's not just MySQL, the regular Johnny file system is corrupt too. Last I heard backups were being made prior to attempting a fix.

That account cannot be unarchived at this time because it belongs to a server that has crashed. We'll unarchive it for you once the server is fixed. Please see here for more information about the crash: https://www.helionet.org/index/topic/32744-2018-05-01/?view=getnewpost

We are unable to transfer accounts that are currently on Johnny because Johnny is down. Would you like a new account instead? If not, you'll need to wait until Johnny is fixed for your account to be moved.

That account cannot be unarchived at this time because it belongs to a server that has crashed. We'll unarchive it for you once the server is fixed.

You're suspended for inactivity, but you won't be able to renew until the server is fixed since it's currently down. See here for the server issues: https://www.helionet.org/index/topic/32744-2018-05-01/?view=getnewpost Once it's up again, you can renew your account at https://heliohost.org/renew/

This is actually one option we're looking at doing to fix it, though we'd just move /var/mysql as opposed to the entirety of /var...

You're on a server that has crashed. Please see https://www.helionet.org/index/topic/32744-2018-05-01/ for more information

Please refer to https://www.helionet.org/index/topic/32744-2018-05-01/ for more information.

Ioncube is intentionally disabled due to a history of abuse (botnets and pirated software). Please find different software.

Glad to hear. Let us know if you need anything else.

That domain is already associated with an inactive user account with the username thevpste. The domain needs to be removed from that account before it can be added to Tommy. Since you've moved to Tommy, you should delete that account anyway since you're only allowed one account. To delete that account, you first need to renew it: https://www.heliohost.org/renew/, then once renewed, delete it: http://heliohost.org/classic/support/scripts/delete

This happens every once in a while. Krydos will renew it at some point. Right now we're more concerned with getting Johnny up and running again though, so I'm not sure how fast this will get fixed.

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Yes, Johnny is currently down because he keeps crashing. We're working to figure out what is causing this, but as of now, we don't know when he'll be up and stable. He's been up and down a lot over the past 24 hours. http://heliohost.grd.net.pl/monitor/

Your password won't reset because Johnny is down. We're working to get him running again, though we currently don't have an estimated time when he'll be up and stable again. Johnny has been up and down a lot over the past 24 hours as we try to troubleshoot what's causing him to crash. http://heliohost.grd.net.pl/monitor/

InnoDB is almost certainly toast. It has a habit of not surviving a single improper reboot let alone multiple. What we do seem to know (or at least behaves like it) is that MySQL is why it's crashing. We can run Johnny as long as MySQL is stopped. We start it, and soon after, MySQL starts beating on the disks. While the disks are being kept busy by MySQL, other things spawn tasks which get allocated memory then just sit there blocked, waiting for the disk that rarely becomes free. Those tasks then pile up since they're completing too slowly or not at all. The server eventually runs out of memory, which just causes it to try to find more disk time to swap out the stalled tasks and make room for new ones, all of which are also waiting for the disk. It then just snowballs until it can no longer find any resources at all due to the massive backlog, at which point it just hangs. What I don't know is why MySQL is using the disk this much...is this normal and perhaps something else finally changed to make the server no longer able to handle the use? Is this a result of damage from an unrelated crash?

Yes.

The server you're on is down. http://heliohost.grd.net.pl/monitor/ We're in the process of identifying why the server keeps crashing...

Johnny is down, so this error is normal. http://heliohost.grd.net.pl/monitor/ We are in the process of identifying why he keeps crashing.

This appears to be a server malfunction of some kind. It says active on my end even though it's clearly not... Your account has been unsuspended.

That account does not exist.

Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files.<br /><br />If you need to send an image or file, please provide a link instead of attaching it directly to the email.<br /><br />Please resend your request without images or attachments, or post on our forums for assistance.<br />

This was sent yesterday...did you not receive it?

Johnny crashed earlier and is currently down from load caused by what appears to be a DoS attack. An "Invalid login" message is normal when the server you're on is down.

It looks like it may have crashed again at this point...http://heliohost.grd.net.pl/monitor/ It turned solid red for the second time and is once again unresponsive...