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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Sure. $1 is the minimum, please send us your transaction ID so we can verify your donation. The invite for Tommy will be sent to your Paypal or Skrill email address.
  2. The data is currently inaccessible because the server is busy backing up. I've asked to see if I can get this from the backups for you.
  3. I've sent an invite for a Tommy account. Please check the email address associated with the paypal account for the invitation. Thank you for the donation.
  4. Paypal will do (https://www.heliohost.org/donate/). Post the transaction ID (and an email address to send the invite to if your paypal address is used by that Johnny account), and I'll get the invite sent so you can get back to work.
  5. The server you are on has failed: https://www.helionet.org/index/topic/32759-johnny-backups/ (Please note that the server is currently down, so you cannot make a backup at this time. You can see when it is up here: http://heliohost.grd.net.pl/monitor/ and attempt to make a backup as soon as it becomes available, it only stays running for a few hours typically at a time before crashing again)
  6. If the server comes up, we can try to move you to Ricky. For now though, even I can't get to your data, so I can't move the account. Also, please do not send passwords in your emails, as they get posted on a public forum.
  7. Right now, nothing. The server died. See https://www.helionet.org/index/topic/32759-johnny-backups/ I'd say odds are good we'll end up making backups for people at a later date, considering Johnny won't stay running long enough for most to back up. On the bright side, we didn't lose the InnoDB data this time around. Johnny has always been known for his lack of stability due to the unlimited accounts we allowed, and unfortunately that poor stability and the related crashes have finally damaged the file system to the point where it won't stay running. It needs to be rebuilt. For reference, this is the third time Johnny has died. The prior two losses were back-to-back disk failures. In contrast, Stevie (Ricky) has died only once (also disks), and Tommy has never died (though we did have to discard his archives because a disk went bad). We operate at a rather significant loss most months as it is, so we can't afford to get more servers, which is why we have to hold fundraisers for things like the NAS and overwork the servers we have to offer what we do. If you want, you can sign up on Ricky or Tommy when they open (be sure to use a different domain/email/username since they're still attached to the Johnny account for the time being). Tommy has the newest and most stable hardware, but is also very difficult to get an account on because everyone wants to use him. You can donate $1 to get an account easily if you want, and it'd be especially appreciated right now since Johnny is what brings us much of our ad revenue, but it's not required as a few accounts are offered for free at midnight.
  8. Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files. If you need to send an image or file, please provide a link instead of attaching it directly to the email. Please resend your request without images or attachments, or post on our forums for assistance.
  9. Your account cannot be unarchived at this time because Johnny crashed. https://www.helionet.org/index/topic/32759-johnny-backups/ (You won't be able to make a backup since the account is archived, though it may be possible for me to send you the archive itself, which is identical to a full backup, I'll look into whether this can be retrieved since it's actually stored on Cody, or if you wish, you can donate and I'll restore your archived account on Tommy instead).
  10. You're on Johnny, which has failed. https://www.helionet.org/index/topic/32759-johnny-backups/ During one of the up periods seen here http://heliohost.grd.net.pl/monitor/ , you should attempt to reset your password, then make a backup and move to Tommy or Ricky. Both servers are for more stable and reliable than Johnny anyway, and both are also in proper working order.
  11. @subodhc: Make the backup when it's up. Johnny comes up for a few hours here and there, so you can make a backup if you catch him while he's online. http://heliohost.grd.net.pl/monitor/ @mover: No data loss (yet anyway). We even managed to get innodb to back up...
  12. You're on Johnny, which has failed. https://www.helionet.org/index/topic/32759-johnny-backups/ During one of the up periods seen here http://heliohost.grd.net.pl/monitor/ , you should attempt to reset your password, then make a backup and move to Tommy or Ricky. Both servers are for more stable and reliable than Johnny anyway, and both are also in proper working order.
  13. You're on Johnny, which has failed. https://www.helionet.org/index/topic/32759-johnny-backups/ During one of the up periods seen here http://heliohost.grd.net.pl/monitor/ , you should attempt to rest your password, then make a backup and move to Tommy or Ricky. Both servers are for more stable and reliable than Johnny anyway.
  14. Johnny crashed. https://www.helionet.org/index/topic/32759-johnny-backups/ During one of the up periods seen here http://heliohost.grd.net.pl/monitor/ , you should make a backup, then if you wish, move to Tommy or Ricky. Both servers are for more stable and reliable than Johnny anyway.
  15. Yes there is. The server you're on has failed. https://www.helionet.org/index/topic/32759-johnny-backups/
  16. See https://www.helionet.org/index/topic/32442-suspended-ecsa/
  17. It turns out all these issues are because Johnny is broken. https://www.helionet.org/index/topic/32759-johnny-backups/ "Invalid login" is normal when the server is down. Make a backup as soon as you can (whenever Johnny is up next), then move to Ricky or Tommy. (For what it's worth, both servers by design are much better in performance, stability, and features, so you're going to have a much better time over there!)
  18. Your account has been moved to Ricky. You will need to wait 2 hours and remove CloudFlare from the domain in order for it to work properly. If after that you see a queued page or a Johnny directory listing, please clear your DNS and browser cache.
  19. I suppose I can move it since the server is broken... Moving...
  20. I was able to move the account yamutha to Tommy during the brief Johnny uptime today. You may need to flush your DNS and clear your cache to see your site.
  21. It's up right now, but who knows for how long...it won't stay running for long periods without crashing, so you may need to try at various times until it happens to be up. If you want to donate, I'd be happy to try moving this to Ricky or Tommy for you. Otherwise, you should make a backup as soon as you can.
  22. Tomcat probably stopped for some reason. It does do that sometimes, and generally restarts on its own if it does. If I had to guess, it happened during that brief red block right after midnight UTC: http://heliohost.grd.net.pl/monitor/ I had a few emails this morning about Tommy being down for ~10m last night.
  23. That's what Krydos is going to do for you When an account sees severe load like this, we like to make sure you to know how to fix it before we unsuspend it...otherwise it'll just cause load again.
  24. Actually No they won't. They just pile up in the queue. Also, Johnny is closed, only tommy and Ricky are opening at midnight.
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