wolstech

The best solution here is likely for Krydos to resend the invite to your gmail account and delete the roavia1 account. What is the gmail address the invite should be sent to (PM if you wish, or we can edit it out of the post once he sends it)?

Duplicate. See http://www.helionet.org/index/topic/27504-account-fd-up/?do=findComment&comment=125784

Ps: is possible get a backup of files in johnny? (user: ircddl2) Johnny accounts are not recoverable.

I could actually use something like this as well and was actually planning on asking for this limit to be removed from my account at some point... Perhaps we should see about making a custom plugin for cPanel that lets you schedule URL requests as opposed to shell commands?

I'm assuming this is a Stevie backup. You can either extract it and upload the files, or upload it, then use the cpanel file manager to extract it on the server. Public_html folder's files go in the public_html folder on your new account. For the databases, create a new database in cpanel, then go to phpmyadmin and import the .sql file for the database to restore the content.

Krydos is the only one who can do this and he hasn't been around in a day or so. Also, do not bump your posts. We work posts oldest first, so bumping only puts you last in line.

Just sign up again when registration opens at midnight UTC. We already deleted all the Stevie accounts. If you still need to download a backup of your Stevie account, you can do so from http://www.heliohost.org/backup/ (your account is one of the ones that backed up correctly). As for server reliability, unlike other (paid) web hosts, we don't provide an uptime guarantee, or have any of the normal fault tolerance/fail-over/similar features a paid host or large company like Google would have. You would need to pay for an (often expensive) hosting plan from another company if you want such a guarantee.

When krydos sees the donation he'll email the invite to you. We already removed all the Stevie accounts and domains. Just be aware that your tommy account cannot have the same username as your forum account unless I rename the forum account first. Do you want me to rename your forum account so you can reuse your username?

I renamed you back. Let us know if you need help with anything else.

I've built a variation of this for a charity I do work for. We pick an address (e.g. first.last@clients.example.com), and that person starts to receive mail, typically appointment reminder type stuff. The clients.example.com domain has a catch-all mailbox on it. A cron sorts the mail into folders by "To" address and charity advocates can see the folders and view the mail sorted by person. Client access to own mail would be quite easy to add... The week I spent building my solution taught me more about mail servers, IMAP, and handling mail in PHP than I ever wanted to know. I'd left that option out intentionally in my post above since it's not the right way to do it, however it does work when built right, and should work on our servers. Just remember though: If you do this, it's a shared email account with users that have a filtered view, as opposed to proper separate email accounts. Make sure you use a good password on the default mail account itself (nobody should be accessing it outside of the software you develop, otherwise they'd see everybody's mail!).

Part of the problem here is that there's actually no way to do this easily. cPanel has an API (manual can be found here in the SDK), but I don't believe we give users enough access to actually make it useful (I've never been able to generate the security token you need to actually use it...every example I've seen or tried required WHM access, which only root admins have). If anyone would know how to use this API and whether a regular user can use it, it's Krydos. He's almost certainly used it for the various integrations with our website.

Doing this on our service would get you suspended. Hosting accounts are limited to sending 50 emails a day. We restrict this because the end result would be our server getting blacklisted for sending spam as soon as a script or webmail account gets abused. The email functionality we provide is really intended for the account owner's software and webmail, and maybe a webmail for a few friends/family members. It's not meant to be used to operate a public email service. I just use forwarders to a gmail account myself, that way I can receive email through my domain (which doesn't count against you) but the sent mail comes from Gmail, not HelioHost. If you're looking to run an email service, I'd recommend getting a VPS and setting up a mail server.

I used to do it on a PC I leave running 24/7 instead Just grab a copy of wget for your OS, set job to make wget hit the page in question, send output to a log (or null if you don't care about it), done. At one point I used one called ScriptTimer Web to do this...they also went paid-only...their domain's now for sale. I guess it's not profitable to sell cron jobs?

You put the % in the host field on this page right? https://tommy.heliohost.org:2083/frontend/paper_lantern/sql/managehost.html It's showing the % in the access hosts list below the box? If so, I'm out of ideas. Moved to customer service. Maybe Byron or Krydos would know why this doesn't work.

I don't know how long we plan to make these available for, but I can't imagine them going away for at least another few weeks. You don't need to set your new account up right away, but I'd say the sooner you download the archive, the better. That way you have it if/when backups are no longer available.

Is there a specific error you are getting? Also, make sure you're using the full username. It will be in the form cpUsername_dbUsername. Did you assign the user to the database?

https://tommy.heliohost.org:2083/ because 2082 in the link above is insecure and unencrypted. Doh! Yeah, https://tommy.heliohost.org:2083/ is a better choice. I'm just used to the insecure ones because I use it at work and I've been around here since before we really supported SSL for cPanel...

Johnny's hard disk failed. If you don't have a backup, you will need to start over. Old Johnny backups were offered for several months via FTP, then we removed all the data, rebuilt the server, and allowed new accounts, only for the hard disk to die 2 weeks later. Backups from the rebuilt "New Johnny" are not available at all (hard disk failure). When the server is fixed in a month or so, it will not contain any of the original accounts or data. You will need to sign up on Tommy if you wish to continue hosting with us in the meantime. Registration opens at midnight UTC and fills quickly. If you don't want to wait and hope you get an account, you can donate $1 or more and get an invite that works even when the server is full for the day.

That account is inactive. Try using http://heliohost.org/renew/ to renew it. In the future, be sure to use either http://heliohost.org/ or http://tommy.heliohost.org:2082/ to log into cPanel at least once every 30 days.

Yep. And I get the same log as everyone else. First part with the auth fail can be ignored because I typed my password wrong. Second session gave unexpected end-of-file: Status: Connecting to tommy.heliohost.org:1342... Response: fzSftp started, protocol_version=7 Command: open "rax2@tommy.heliohost.org" 1342 Command: Trust new Hostkey: Yes Command: Pass: ********* Error: Authentication failed. Error: Critical error: Could not connect to server Status: Disconnected from server Status: Connecting to tommy.heliohost.org:1342... Status: Connected to tommy.heliohost.org Error: Received unexpected end-of-file from SFTP server Error: Could not connect to server Status: Waiting to retry... Status: Connecting to tommy.heliohost.org:1342... Trace: Going to execute C:\Program Files\FileZilla FTP Client\fzsftp.exe Response: fzSftp started, protocol_version=7 Trace: CSftpControlSocket::ConnectParseResponse(fzSftp started, protocol_version=7) Trace: CSftpControlSocket::SendNextCommand() Trace: CSftpControlSocket::ConnectSend() Command: open "rax2@tommy.heliohost.org" 1342 Trace: Connecting to 65.19.143.6 port 1342 Trace: We claim version: SSH-2.0-PuTTY_Local:_Dec__6_2016_17:17:17 Trace: Server version: SSH-2.0-OpenSSH_6.6.1 Trace: We believe remote version has SSH-2 channel request bug Trace: Using SSH protocol version 2 Trace: Doing ECDH key exchange with curve Curve25519 and hash SHA-256 Trace: Server also has ecdsa-sha2-nistp256/ssh-rsa host keys, but we don't know any of them Trace: Host key fingerprint is: Trace: ssh-ed25519 256 1c:d6:cf:a7:a7:26:80:9f:c0:8e:4c:56:5e:f6:32:78 Trace: Initialised AES-256 GCM client->server encryption Trace: Initialised AES256 GCM client->server MAC algorithm (in ETM mode) (required by cipher) Trace: Initialised AES-256 GCM server->client encryption Trace: Initialised AES256 GCM server->client MAC algorithm (in ETM mode) (required by cipher) Command: Pass: ********** Trace: Sent password Trace: Access granted Trace: Opening session as main channel Trace: Opened main channel Trace: Started a shell/command Status: Connected to tommy.heliohost.org Error: Received unexpected end-of-file from SFTP server Trace: CSftpControlSocket::OnTerminate without error Trace: CSftpControlSocket::ResetOperation(66) Trace: CControlSocket::ResetOperation(66) Error: Could not connect to server

Not by SFTP. Only plain FTP and FTPS work for me in Filezilla. Also tried WinSCP, same results.

Just tried WinSCP... SFTP sessions don't work.FTPS worked fine.Plain FTP worked fine.SFTP is broken for me as well. FTP and FTPS work fine for my account in both FZ and WinSCP though.

There's something wrong with the encryption for Tommy FTP. See here: http://www.helionet.org/index/topic/27433-filezilla-cant-connect/

Change the "Use Explicit FTP over TLS" shown in Byron's pictures on page 1 to "Only use Plain FTP (insecure)", specify port 21, and try it again (Byron's earlier port 21 post resulted in FZ autodetecting to FTPS, as evidenced by the line indicating Initializing TLS...). Does it work in that configuration? And here's another one also seeing this issue too: http://www.helionet.org/index/topic/27146-tommy-accounts/page-5?do=findComment&comment=125589

You won't have the permissions to use either of those. Only Krydos or Byron can restart Tomcat (it requires root access). If you're going to be doing lots of development in Java, I'd recommend setting up Tomcat on your PC and developing your program there before putting it up here. What sort of security issue is it? There aren't many reports we get that aren't safe for the forum. If it's a severe issue, we can always hide/delete the forum post. I accept PMs if you're concerned about whether it's appropriate to be posted on the boards (most things are fine though). We can't fix what we don't know about.