wolstech

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Looks like it's gone. The account does not exist.

Must've worked since the account specified does not exist.

Lets see if Krydos can do this for you,

The account has been deleted. An invitation has also sent to the address associated with the deleted account so you can create a new account if you wish.

I just realized my prior email contained a broken link. If you end up wanting to delete your account so you can request a replacement, the correct link is: http://heliohost.org/classic/support/scripts/delete

I edited them out, but be aware that the fact they've been sitting online for a day or more means they'll likely appear in google results and other forum scraper logs now, which are impossible to remove. You can change mysql passwords using this page: https://tommy.heliohost.org:2083/frontend/paper_lantern/sql/index.html You can change your account password using this page: https://tommy.heliohost.org:2083/frontend/paper_lantern/passwd/index.html If these don't work, you can also just delete your entire account and request an invite for a replacement: http://heliohost.org/classic/support/scripts/delete

He hasn't really been by lately, so it's quite possible he just hasn't looked at it yet.

You can email us the transaction ID and specify the email address it should be sent to. Note that we cannot see the address that you're sending from, so be sure to type it out in the body of the message. If your friend receives an invite in the meantime, he can just delete it. We'll gladly reissue the invite under another email address as long as it hasn't been used.

Sure. Just be aware the invite will be sent to the paypal email address unless you specifically indicate otherwise.

Your antivirus blocked the assignments from running and it switched to an obsolete assignment that doesn't work anymore. I reset the assignments. Did you whitelist the assignments folder as instructed in the installer? The instructions are also in the included Antivirus Notice document.

Next time you run it, it should use the GPU. It defaults to XMRIG on Windows systems because most people have Intel crap that can't be used for mining... I just manually switched your PC to the other assignment that will do GPUs. The video card is now reporting as AMD R9 200 series vs. unidentified on linux, so it should produce something the next time you mine. If you're currently mining, close the miner window and restart it. Note that you may see two assignments running now too. I'm not sure if that GPU is going to handle the supplemental assignment or not though.

It fills within seconds, so that's normal. You were trying at the right time (midnight UTC), there's just really bad odds of getting an account for free due to demand. At that moment, there's several other people mashing F5 trying to get that account. We used to allow more free accounts per day on tommy, but the server was getting overloaded. If we had let it continue, he would have become like Ricky...slow. Most users get it within a few days of trying. As an alternative to trying for multiple days to get one, donating $1 or more lets you skip the daily sign up limits and get one within a day (you'll receive an email within 24 hours that lets you register without waiting if you donate, sending us your transaction ID can speed the process up too).

It's possible there is no flag set and it's just not detecting the card. I forget how the thing works on Linux since I don't normally work with that version. Let us know if you need any further help with it

Ack, I just realized you're using the Linux version...HelioMine on Linux can't use GPUs due to the complexity associated with configuration. They can be made to work, but you'll need to play around with your video drivers and the config files to get it working. I think you might also need to edit the heliomine.sh script to remove the --no-AMD flag from the command line for xmr-stak. The docs for the actual miner should help here: https://github.com/fireice-uk/xmr-stak Krydos developed the Linux version so he would be the one who would know more. I built the Windows version. The Windows version just supports GPUs out of the box.

Your account has been updated. It should now have a quota of 2000MB since you didn't already have the space upgrade. I've also extended your next inactivity date to November 30th as a courtesy (we haven't officially begun offering this, but we do plan to offer inactivity immunity to recurring donors eventually).

That sounds about right for a Ryzen 1700. Rebooting before mining sometimes make it faster. That hash rate does not include the GPU. The software should automatically use it if it were available. When the miner starts is there a warning about "AMD backend disabled"? If so. What error is showing? The message will show toward the end when the actual mining assignment initially starts working.

Did you request Java?

I'm fairly certain the answer is no considering we've generally refused to install optimization plugins in the past, but why not...more than likely he's just going to say "use mod_deflate" though. Escalating.

Those cookies have nothing to do with it, the behavior you're experiencing is intentional and by design. It's a security feature that prevents other people from stealing your session cookies and using them to log in as you. The bad news is that you won't be able to log in at all if your IP address changes too often. This is very common if you access the site over a mobile connection (e.g. cell phone data plan). The fix is to either use a different internet connection (e.g. free wifi or home ISP), or use a VPN/proxy so your IP address doesn't change all the time.

Done. You should now be able to log in and your website should be working again.

Unarchiving...

First, we can't provide support for software installed on the account. You would need to ask for assistance from someone who makes or supports Wordpress to get help with that. Second, I would recommend finding different software anyway. We highly recommend users do not use Wordpress, as it's the number one reason people have issues with their account (usually suspension or bans). It has horrible security and is also notorious for causing high load. We actually had to recently ban and give new accounts to every tommy user with a Wordpress installation because every single installation of it on the server got hacked at once by a single attacker who took advantage of an unfixed security hole in wordpresses core. Just about any other program is more secure and less buggy. Finally, I would advise changing your passwords now, because these support emails all post on a public forum and are visible to the entire internet. https://www.helionet.org/index/topic/34250-hh113280-donation/?do=findComment&comment=153076 You should NEVER send passwords in our emails or post them on our forums...we don't need them anyway, and all of our support information is visible to the world so other users can benefit from it.

Unblocked.