wolstech

Next time you run it, it should use the GPU. It defaults to XMRIG on Windows systems because most people have Intel crap that can't be used for mining... I just manually switched your PC to the other assignment that will do GPUs. The video card is now reporting as AMD R9 200 series vs. unidentified on linux, so it should produce something the next time you mine. If you're currently mining, close the miner window and restart it. Note that you may see two assignments running now too. I'm not sure if that GPU is going to handle the supplemental assignment or not though.

It fills within seconds, so that's normal. You were trying at the right time (midnight UTC), there's just really bad odds of getting an account for free due to demand. At that moment, there's several other people mashing F5 trying to get that account. We used to allow more free accounts per day on tommy, but the server was getting overloaded. If we had let it continue, he would have become like Ricky...slow. Most users get it within a few days of trying. As an alternative to trying for multiple days to get one, donating $1 or more lets you skip the daily sign up limits and get one within a day (you'll receive an email within 24 hours that lets you register without waiting if you donate, sending us your transaction ID can speed the process up too).

It's possible there is no flag set and it's just not detecting the card. I forget how the thing works on Linux since I don't normally work with that version. Let us know if you need any further help with it

Ack, I just realized you're using the Linux version...HelioMine on Linux can't use GPUs due to the complexity associated with configuration. They can be made to work, but you'll need to play around with your video drivers and the config files to get it working. I think you might also need to edit the heliomine.sh script to remove the --no-AMD flag from the command line for xmr-stak. The docs for the actual miner should help here: https://github.com/fireice-uk/xmr-stak Krydos developed the Linux version so he would be the one who would know more. I built the Windows version. The Windows version just supports GPUs out of the box.

Your account has been updated. It should now have a quota of 2000MB since you didn't already have the space upgrade. I've also extended your next inactivity date to November 30th as a courtesy (we haven't officially begun offering this, but we do plan to offer inactivity immunity to recurring donors eventually).

That sounds about right for a Ryzen 1700. Rebooting before mining sometimes make it faster. That hash rate does not include the GPU. The software should automatically use it if it were available. When the miner starts is there a warning about "AMD backend disabled"? If so. What error is showing? The message will show toward the end when the actual mining assignment initially starts working.

Did you request Java?

I'm fairly certain the answer is no considering we've generally refused to install optimization plugins in the past, but why not...more than likely he's just going to say "use mod_deflate" though. Escalating.

Those cookies have nothing to do with it, the behavior you're experiencing is intentional and by design. It's a security feature that prevents other people from stealing your session cookies and using them to log in as you. The bad news is that you won't be able to log in at all if your IP address changes too often. This is very common if you access the site over a mobile connection (e.g. cell phone data plan). The fix is to either use a different internet connection (e.g. free wifi or home ISP), or use a VPN/proxy so your IP address doesn't change all the time.

Done. You should now be able to log in and your website should be working again.

Unarchiving...

First, we can't provide support for software installed on the account. You would need to ask for assistance from someone who makes or supports Wordpress to get help with that. Second, I would recommend finding different software anyway. We highly recommend users do not use Wordpress, as it's the number one reason people have issues with their account (usually suspension or bans). It has horrible security and is also notorious for causing high load. We actually had to recently ban and give new accounts to every tommy user with a Wordpress installation because every single installation of it on the server got hacked at once by a single attacker who took advantage of an unfixed security hole in wordpresses core. Just about any other program is more secure and less buggy. Finally, I would advise changing your passwords now, because these support emails all post on a public forum and are visible to the entire internet. https://www.helionet.org/index/topic/34250-hh113280-donation/?do=findComment&comment=153076 You should NEVER send passwords in our emails or post them on our forums...we don't need them anyway, and all of our support information is visible to the world so other users can benefit from it.

Unblocked.

The link you sent me is not ours and is for software installed on your account, which we cannot assist you with. For your hosting account, you cannot host your hosting account's contact email on your hosting account. If you did, you wouldn't be able to receive any of our notifications about your account getting suspended, since the email address would stop working once the suspension is issued. In addition, you wouldn't be able to reset your password in this configuration. Try logging into https://tommy.heliohost.org:2083/ (with nothing after the slash). Use the username jazneal (not an email address) and your password. Our website is known for having login issues at times, especially when the server is a bit slow. The direct login form always works.

Someone else asked about this a while back. I believe the end result was that it was incompatible with cpanel, but I can't find the topic at the moment...

One. Deploying another removes the one that already exists.

At the very bottom of your cPanel, there's an option for Contact Information where you can change it. It can take a few hours to update everywhere after changing, so the https://heliohost.org/login/ form may not accept the new address right away, but it will eventually synchronize.

You just need to make sure whatever provider you use supplies the same records that our server does. Note that a few services like Afraid.org are known to be incompatible. The data of your account will not be affected, though your domains may stop working if you don't configure it right. The changes needed will all be made at your domain registrar and your new DNS provider's website, so you will need to contact them for assistance, as the process varies from provider to provider. Please note that something.heliohost.org subdomains cannot use a third party DNS provider. Also, as a reminder, please remember that we do not support any DNS providers other than our own because we cannot properly check for issues on servers we do not control. As a result, if you ask for support, you will be required to remove the third-party DNS and switch back to ours before we can help you.

It wasn't suspended as of my last post, but did get suspended for inactivity yesterday (9/23). I just renewed it for you. Try it now.

Seems to be working fine at the moment. It was definitely down earlier, but has come back up on its own.

That account cannot be unarchived at this time because it is on Johnny, which is down for extended maintenance. Your account's contents can be downloaded from https://heliohost.org/backup/ . If you wish to continue hosting with us, you can sign up again for free when registrations open, or if you're a donor, we can move this account to another server and restore it there for you instead.

You've already received a response from one of our users. We do not offer SSH access of any kind, so your results are to be expected. Please note though that for 99% of applications, you should not need SSH access anyway. Is there something specific you're trying to accomplish?

Everyone is seeing that, there's something wrong with the server. See https://www.helionet.org/index/topic/34237-all-tommy-accounts-on-shared-ip-showing-inactive-page/

Everyone on tommy is seeing that at the moment... See https://www.helionet.org/index/topic/34237-all-tommy-accounts-on-shared-ip-showing-inactive-page/

It looks like most if not all of the sites on tommy are showing that. The server is broken. Escalating to Krydos.