wolstech

You can't have a two free subdomains (at least without a root admin doing it for you). However, you can get a free domain from something like freenom, set its name servers to ns1.heliohost.org and ns2.heliohost.org, and add it as an Addon Domain in cPanel. That will make it show its own, separate website.

Check your email The only restriction is that you can't reuse your username.

Of course. You're definitely welcome to provide a link to the official login pages. I've removed your domain and email address from the banned account, so you're now free to sign up again. If you have questions about your content, feel free to post on here asking about it. We'd be happy to answer whether or not something could be taken to be phishing.

This support request is being escalated to our root admin.

Unfortunately, 99% of the sites we see of that nature are phishing, hence why that got suspended. It's widely frowned upon from a security point of view to host the actual login form on your own site anyway, because for end users, there's no way for users to be sure there's nothing between your form and the real sites collecting that data. We see this exact setup all the time with Clash of Clans, Mobile Legends, 8ball Pool, and several others. The forms do work and actually log you in, but steal your credentials in the process. If you want to host a site without those login forms, I'm willing to remove the domain from your account so you can create a new account and continue using our services. Would you like me to do that?

That account is suspended for Phishing. For security reasons, phishing accounts cannot be unsuspended, backed up, or deleted. You will need to create a new account and restore any backup you may have. Please be aware that you will not be able to reuse any domains on your suspended account, and will need to pick a new username. We apologize for any inconvenience this may have caused.

Escalating to have it restored.

Johnny has an old version of cPanel, CentOS and EasyApache 3, all of which don’t support it. Johnny is permanently stuck in the past because cPanel dropped support for Ruby On Rails in newer versions of cPanel. You can’t download old versions of cPanel either, so if Johnny is ever updated or becomes damaged beyond repair, we’ll be forced to discontinue RoR support until we develop our own custom solution to run it on newer cPanel. Krydos has looked into this, but I haven’t heard anything lately on where progress on that stands.

Tommy and Ricky have an option labeled “multiPHP manager” in cpanel. It’s towards the bottom under “Software”. You can specify php versions for each domain and subdomain you have. The default is 5.6 I believe on both servers. On Johnny, you can’t change the version as only 5.6 is offered on that server.

Unblocked.

Unblocked.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.<br /><br />If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

Its archived. Escalating to have it restored.

That account is working properly. What exactly is the problem? We don't require any verification on accounts besides the email verification when you register, and the nameserver check when you add the domain in cPanel.

This support request is being escalated to our root admin.

Unblocked.

It's archived. Escalating to have it restored.

FTP will time out rather easily on Johnny. The only time you get blocked though is if the authentication fails. Are you getting any messages about the password being incorrect, or is it just timing out? Unblocked.

Unblocked. Not sure on the rsync suggestion or speed/FTP issue. Can you post that in its own topic and and I’ll escalate it to see what we can do?

Please let us know when you’re ready to fix it and we’ll unsuspend it. There’s no point in unsuspending you until then since you’ll only cause high load again.

See here: https://www.helionet.org/index/topic/30591-unsuspen-my-acount/

Escalating to have it moved

You can move servers, but you won't be able to do so until Johnny is back up because you need to delete your account first to move for free, or if you donate and ask to have it moved, the source server needs to be working. Tommy and Ricky also both require you either wait until midnight UTC for free registrations, or donate for an invitation.

No it's not. You're on Johnny, which is currently down for maintenance (he ran out of memory, we're working on getting him back up and identifying what happened). Please follow this topic for updates: https://www.helionet.org/index/topic/30583-cannot-connect-to-johnny-server/

You're on Johnny, which is currently down for maintenance. Please follow this topic for updates: https://www.helionet.org/index/topic/30583-cannot-connect-to-johnny-server/ The forum accounts use a different database, so they work even when the hosting server you're on is down.