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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. The domain isn't the problem. The .htaccess for the django application in the folder above that document root is conflicting and breaking the domain. I renamed the .htaccess in ~/public_html/the925 to htaccess.old and your domain is now working, however your django application will not work now. To correct your issue, you need to either add an exception to exclude the oauth folder from the URL Rewrite in the .htaccess file, or just change the doc root of the addon domain so it is not inside a folder that contains a django application.
  2. Back the database up, then make a copy of the backup. Alter the copied .sql file in a text editor to change the engine to MyISAM, and import the altered copy into a new database. In read only mode, you cannot drop your existing database, convert it, or edit it in any way.
  3. Something from the IPs you're using is sending a ton of requests to SSH and/or SFTP on our servers and getting blocked for failed logins. We don't allow SSH, and SFTP is not going to be the issue if you're not even using an FTP client. I unblocked the IP right next to the one you're posting from (ending in .18, you posted from .17). Once again shows as failed SFTP logins. I'll move this to see if another admin has any ideas on why this is happening to you.
  4. We'd still get the emails, but I'm not sure if you'll still get the replies. Krydos would be the one to know that. You can definitely always post on our forums though. That's what most of our users do anyway
  5. I was planning on ASP.NET and (due to demand) PHP. I've been looking into whether RoR can run on there too. It seems like it can, but may take some effort. Everything else will be done through a cPanel account (mail, DNS, etc.) that will be needed alongside the Windows account (Krydos: Does our system support having more than one "plan" [account feature set] in cPanel or would our custom stuff break)? Even I don't know a ton about IIS (my Window Server knowledge focuses more on enterprise stuff like Active Directory). I've done Windows web servers, but they were WAMP or WIMP stacks. I have never done "WIMA", which is what the goal here is.
  6. Google Fetch is just a tool to let you view a page the same way Google's bots see it so you can verify that what you want seen is what is being seen. https://www.google.com/webmasters/tools/googlebot-fetch You do realize that most SEO stuff out there is snake oil though right? Other than some basic keyword and tag work, a site map, and owning a proper domain (search engines learn about many new websites from WHOIS data), everything these days happens organically. I know for a fact that I did absolutely zero SEO for several websites I've built (both mine and for others), and have never had an issue with Google and others not finding them. In my experience, the most important thing outside keywords and owning a domain is to make sure you get traffic to your site from other sources (e.g. advertising it, if you offer a service having it listed on directory for the services you offer, etc.). All of my sites get traffic naturally from things like links in software help files or documents, and if you google my sites, they show up just fine. Also, why don't you just Google this stuff? There's tons of sites on this topic out there. We don't have terribly much experience with this stuff...I just googled the answer myself...
  7. It was for failed SFTP logins. Make sure your password is correct in your FTP client. Unblocked.
  8. You have to build it with composer on your local computer then upload the resulting file structure. Composer itself won't work here, but the built applications should run.
  9. Bingo. cPanel's session hijack protection requires the IP address stay the same for the duration of the session. Using a load balancer with more than one public IP will break the system. Users on a mobile phone see the same issue. The fix is to use a VPN or proxy so the IP our server sees stays the same. Unblocked.
  10. Unblocked. Also, if you use https://heliohost.org/login/ this won't happen. Only the normal cPanel login form can get you blocked for invalid cPanel logins.
  11. You were suspended for creating more than one account. Because all 3 accounts are currently suspended, I've unsuspended this account for you.
  12. InnoDB support is broken on Johnny: https://www.helionet.org/index/topic/31947-innodb-is-in-read-only-mode/ To add a new domain, use the name servers ns1.heliohost.org and ns2.heliohost.org.
  13. When moving servers, if you donate and we actually move the account, the forum account does not need to be renamed at all. If you wanted to move to Ricky for free, we'd just rename it to newrepub2 then rename it back after you sign up again. If you want it to be renamed to something that's not newrepub, just post it here and I'll rename it.
  14. Unblocked. If you use https://heliohost.org/login/ this won't happen to you.
  15. That account cannot be restored because it was deleted for disk space. An invitation has been sent so you can create a new one. We apologize for any inconvenience this may cause.
  16. He sent email again. He cannot send any emails from his account or he will be suspended. He will need to reconfigure any software he has to ensure it does not send things like registration emails, alerts, and similar. He will also not be able to use the webmail services. Unsuspended.
  17. You're suspended for using nulled software. Heliohost does not permit the use of nulled scripts, warez, or other illegal software. You have 24 hours to remove all nulled and other unlicensed software from your account. If you do not, you will be resuspended.
  18. MyISAM is a data storage engine. When creating your database or installing your software, the script that generates the database decides this. You may need to modify the installer for the software to use MyISAM. As for backups, you can do that in cPanel using the backup options (a full account backup contains the databases, and there is also an option to back up just individual databases), or by using PhpMyAdmin to export the database you want to back up. I'd provide a link but Johnny is being slow at the moment.
  19. He was suspended for attempting to using email services. Unfortunately, we had to discontinue email services to users from his country due to a history of the service being misused to send phishing emails. His account has been unsuspended, however he will not be able to send more than 1 email per day without getting suspended again. He will need to use an external mail server.
  20. Yeah, we all jumped on this one at the same time...
  21. The /cpanel virtual folder is reserved as a way to access cPanel over port 80. Solution is to rename your folder to something else. Make the URL something like whatsnew.cf/control/ instead and it will work.
  22. I've always known these as those pages that just have a large picture/message front and center and a "click to enter" button. This design is something that shouldn't be used in most cases because they cause an inconvenience to users (extra click and page load to get to the actual site). Also, they should not be confused with a landing, which is often a fully-featured page meant to receive visitors and display specific content (e.g. a special promotion)
  23. InnoDB is broken on Johnny. At this time, you can't install anything that requires InnoDB. We eventually plan to fix it, but doing so often results in everyone losing their databases, so we've left it read-only so people can make backups. You'd need to move to Ricky or Tommy if you wish to install such software in the meantime. For what it's worth, we recommend not using WordPress anyway. It's probably the number one way to get suspended here (aside from phishing) because it tends to produce lots of load, and is so poorly designed and written that it often gets hacked or infected.
  24. It's been pretty good aside from a few load spikes here and there. You can see the server history here: http://heliohost.grd.net.pl/monitor/
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