wolstech

You can always sign up again at midnight UTC for free on another server (though you need to be fast since the free accounts go quickly). Your data is available for download from here: https://heliohost.org/backup/ If you donate, we can send you an invite that lets you skip the wait.

@euler45: Your account cannot be transferred because the archive is in the wrong format. Please note that even if it was, you'd need to donate to have it moved. The contents of your account are available for download from https://heliohost.org/backup/ An email will be sent to you containing a link to the backup. Your backup contains the contents of your home directory and one database. Tommy accounts are available for free at midnight UTC, but fill quickly each day. If you donate, please provide the transaction ID and a Tommy invite can be sent to you so you don't need to wait.

What was your old account's username? I can change the email address on it so you can reuse your email to sign up again. Since we haven't cleaned up Johnny yet, the username and domain will still be attached there even if I change the email for you. I'd rather not remove those until we've decided what we're going to do with Johnny, since it'll create a mess if Johnny ends up being resuscitated as opposed to rebuilt, but if you absolutely need the domain and username I can clear them out as well.

You can download your data from https://heliohost.org/backup/ , and can create a new account on another server if you wish. There is currently no estimated time when your current server Johnny will be back up.

There is (was...) an SSL Not installed page on Johnny since he doesn't have AutoSSL. Not sure whether we ever bothered to add it to the other servers since they have AutoSSL and the assumption is that there won't be many domains without a valid certificate. I do know that they way SSL is handled internally means Apache serves the first website it can find if the domain isn't configured for SSL. For a while we had a weird bug that effectively resulted in a random user's website appearing on your domain if your certs were missing. That bug is what led to the SSL Not Installed page, which lived in a special account that was designed to always be the first thing found.

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It's already installed. Mod_rewrite is standard on all of our servers. Try different software.

Probably was running out of memory. MC is a ram hog. I have a 1.7.10 server with 73 mods, it needs 6-8GB idle. It's allocated 16, and will use all of it if there's players on. It can and does crash when it runs out of memory. I'm going to assume an rPi has no swap file either...

You need to sign up again and restore the backups, but yes you can use another server. Registration opens at midnight UTC and fills quickly, or you can donate for a tommy account invitation. Your backup wasn't in cpmove format, so a direct transfer isn't possible. You'll receive an invite for a new account if you donate. Also, if you want to ruse your username/email/domain, there's some stuff I need to do before that will work for you. Let me know if you wish to reuse these and I'll get it sorted first thing tomorrow if another admin doesn't do it sooner (it's going on 10:30pm local...).

The forum account rahulio is showing as belonging to the hosting account, and you've verified yourself by posting from the forum account. I've sent the backups to the forum account email address since the email address on the hosting account is no longer valid. Please let me know if you did not receive the email. When you sign up again, register with the email address associated with your forum account. It will make the accounts link so we can identify you in the future Please note you won't be able to reuse your username unless I rename the forum account and clear out the dead hosting account for you.

Lets see if Krydos knows. I don't know postgres very well...

You were on Johnny, which has failed. See https://www.helionet.org/index/forum/1-news/ for more information about the server failure. You can download your account's contents from https://heliohost.org/backup/

Not much of a choice for 4.8... I was going to toss these on Lily since I can, but the version being used is too new. https://www.phpmyadmin.net/themes/#pma_4_8

And to add to this, the cpmove archives don't necessarily need to go back on the same server. A Johnny archive can restore onto Ricky or Tommy as well if you donate. It's the same exact process as moving an account, but the Johnny account is just already packed up. We'd just copy the cpmove file to whatever server you want and restore it.

If you're using sockets for outbound communication, what ports are you using? Our firewall doesn't allow outbound traffic on nonstandard ports without getting it approved first.

Tomcat is shared by everyone on the server, so we can't make the full log available (it contains information about other users' accounts). If your application is having an issue, Krydos can pull the relevant sections for you and post them. What is your account's username, and what exactly are you having trouble with?

File system corruption kept causing the server to hang if it ran for any length of time...such corruption is a result of numerous improper shut downs (usually power outage, crashes from overloading, etc.). Because of how Johnny is (ab)used (unlimited accounts and lots of load), it's reasonable to say that his life span will always be significantly shorter than Tommy or Ricky. We got ~18 months out of the third Johnny (the first one to go through a complete cycle accepting unlimited accounts, the first and second one died prematurely due to disk failure), and honestly, it should've been rebuilt months ago. The file system corruption just finally forced us to do it. The next one we're about to set up will be round 4 for Johnny.

That'd work. Also, there are VPS providers that don't forbid Minecraft, but it tends to be the more expensive ones that allow them. There's also dedicated "game hosting" services, some of which specialize specifically in Minecraft servers, which can be had for reasonable prices in many cases.

Interesting fact: Many VPS providers actually explicitly ban Minecraft servers due to their resource requirements. It's quite possibly the most resource hungry game server ever made (that's what you get for something that got made in Java...)

You could also install your own copy of PMA on your account and use whatever theme you want

Lets Encrypt isn't even required on Ricky. The server would have gotten a certificate for you after 24 hours if don't have any sort of forced redirects on your domain that would block plain HTTP connections. Anyway, SSL certificates can take several hours to start working on Ricky after installation. If you just installed them, the inactive page is normal until they take effect.

Moving so Krydos can get this installed for you. Correct. Mail sometimes uses 65.19.143.6 by default...

We made the backups for you and they'll be made available at some point in the near future for you to download.

Autossl installed on the domain staging.icnsoft.org but apache hasn't restarted yet. Once apache restarts it should begin working on normal 443. Also, be aware that autossl did not apply to the main icnsoft.org domain because it's been excluded due to cloudflare. Only the staging.icnsoft.org domain received a certificate.

8:58:00 PM This system has AutoSSL set to use “cPanel (powered by Comodo)”. 8:58:00 PM Checking websites for “icnsofto” … 8:58:07 PM WARN AutoSSL will not generate a certificate for the website “icnsoft.org” because every domain for that website has been excluded from AutoSSL. at /usr/local/cpanel/Cpanel/SSL/Auto/Report.pm line 137. 8:58:07 PM The website “staging.icnsoft.org”, owned by “icnsofto”, has a faulty SSL certificate (OPENSSL_VERIFY:0:18:DEPTH_ZERO_SELF_SIGNED_CERT). AutoSSL will attempt to replace this certificate. 8:58:14 PM The system will attempt to renew SSL certificates for the following websites: 8:58:14 PM staging.icnsoft.org (staging.icnsoft.org www.staging.icnsoft.org) 8:58:19 PM The system has completed the AutoSSL check for “icnsofto”. 8:59:12 PM The queue contains a request for a certificate for “icnsofto”’s website “staging.icnsoft.org”. The system last polled for this certificate at May 8, 2018, 12:58:18 AM UTC. The next poll will be no earlier than May 8, 2018, 1:03:18 AM UTC. 9:04:26 PM Polling for “icnsofto”’s new certificate for “staging.icnsoft.org” (order item ID “376686803”) … 9:04:28 PM The certificate is available. The system will now attempt to install it. 9:05:03 PM SUCCESS The certificate is now installed! The domain staging.icnsoft.org now has a certificate. That certificate will renew on its own when it nears expiration provided you don't block the domain validation again. I'd advise creating a folder to put the WP install in so it doesn't conflict, instead of installing it in the domain's root. Please note that it may take up to 2 hours for it to take effect.