wolstech

If we rebuild the server, they'll be deleted as part of the server rebuild. You'll need to sign up again, and wait in line again, though the wait will likely be rather short if you sign up as soon as it becomes available again. Tommy only has a one day java wait though, so if you move to that server, you can get back to work faster. Also, you can deploy your own WARs on tommy, no need to ask us to do it.

Because we heavily modified cpanel to do what we did here. Cpanel is only meant to handle about 400 accounts on a server. We cram in thousands of them. Cpanel's own support has recognized us as one of (if not *the*) most extreme uses their product has seen... Updating it would break all of our custom code, so it simply never gets upgraded unless there is a server rebuild or a very compelling reason to upgrade.

Escalating.

They won't expire for inactivity while the server is down. However, if we do rebuild the server, the accounts will be deleted and everyone will need to sign up again and restore a backup.

Reason: Causing high server load. 218% more cpu than #2. You're suspended for severe high server load. Let's see if Krydos can find out wha caused it. We'd prefer you know how to fix it before we unsuspend you so you don't cause this sort of load again.

Well, it is suspended for high load, but it doesn't really matter at this point since the server you're on died. https://www.helionet.org/index/topic/32759-johnny-backups/ You won't be able to make a backup yourself at this point. You'll likely need to until we make and offer them instead. In the meantime, feel free to sign up on Ricky or Tommy when registrations are open if you wish.

No problem. Let us know if you need anything else

Just watch in the News forum. When they become available, they'll be announced. All I know is that the archived accounts were backed up yesterday, not sure whether /home/ was already done or not.

Whitelisting them means accepting the abuse instead, which would lead to more compromised accounts. The whole reason the IP blocks exist is to prevent someone from easily sitting there and guessing passwords. You'd need a large botnet to overcome it (so you have all the public IPs of the bots at your disposal, with each bot having 5 tries). If you have a botnet, you're probably DDoSing instead of breaking into servers anyway. If we whitelisted a ton of IPs that anyone can easily use, we've defeated the purpose of our own protection. Besides, contrary to what many think, CF is not just for security...they also offer platforms for running applications like Amazon and Google do.

They unblock themselves over time by falling off the bottom of the block list (there's a max number of blocks that can exist at one time), but that can take a week or two typically. Considering Tommy is stable, I'd personally recommend just not using CF if this is a concern.

I think we did have it on one of our servers at one point in the past, but it tends to cause a lot of load and will almost certainly get you suspended for high load because it uses a ton of resources. I wouldn't recommend it, but if you really want to, I can ask whether this can be installed.

The usual cause of this is cybercriminals running bots through CF to break into servers. It's not something you did, but rather the fact that your connections to our server appear as a CloudFlare IP. which you share with thousands of other people (some of which are abusing it).

Your account was suspended for inactivity, because you haven't logged into your account in the last 30 days. I've unsuspended it for you this time, but in the future, to reactivate your account, please visit http://www.heliohost.org/renew. To prevent this from happening in the future please remember to visit https://heliohost.org/ to log into your account at least once every 30 days. If you are still seeing the Account Suspended page after renewing your account, please clear your cache.

It's fully automated. The estimate I have right now says 5/5/18 (tomorrow) though the estimate tends to be longer than it actually takes. We cannot speed up a Java request in the queue because others are also waiting and you'd essentially be cutting in line.

His load is really high right now. http://heliohost.grd.net.pl/monitor/ No idea why though...lets see if Krydos can figure out why.

The server died. https://www.helionet.org/index/topic/32759-johnny-backups/

I just did some digging...the CF data centers in the UK and Germany were blocked for abuse, which would explain why it works for me but not you (I'm in the USA). All the blocks are for failed cPanel and mail logins (typical for abuse trying to guess passwords). I've unblocked all the IPs associated with these data centers

At this point, we're just backing the data up so we can rebuild it. The file system was corrupt and it kept crashing. The past few times we lost a server like this (incidentally, all of the past 3 major failures were Johnny...this is Johnny's third death) the user data became available as a backup file for download, but I don't have any idea when that will be. For now you'll just need to wait. More information is available here: https://www.helionet.org/index/topic/32759-johnny-backups/

Both links work fine for me...

The server crashed. See https://www.helionet.org/index/topic/32759-johnny-backups/

There likely will be eventually, but not at this time. Usually we end up offering a tool that emails you a link to an account backup.

The server died. See https://www.helionet.org/index/topic/32759-johnny-backups/

I'd give it at least a few weeks if we rebuild it (accounting for testing time, etc.), less if we somehow magically managed to fix the file system and retain the old Johnny. Account backups will likely be made available if we rebuild, but I don't know much as I'm not the one doing the repairs (Krydos is the expert on the linux servers).

WAR deployment is done from cPanel on Tommy. Check under the Software section for the Java options.

Sure