wolstech

Weird. Not sure what happened there, but it's been manually unsuspended. If you can't log in, please reset your password and try again.

Krydos can set this up for you. Let's see...

I don't know what in the world happened to your old account. It looks like the server tried archiving it, failed miserably, then tried deleting the account after thinking it backed it up into an archive, and failed miserably at that too. Our account management system thought it was archived, WHM thought it was suspended for inactivity, and in reality it was half-deleted. It wouldn't unsuspend or let me log into it (cP kept throwing errors). The remnants of engrchk have been removed and the domains engrishcheck.com and engrishcheck.me have been cleaned up. Try it now. EDIT: I just went ahead and parked them for you. You're good

WordPress is infamous for this...as is typical for WP, it's probably either broken, hacked, has malware, or you have too many extensions installed. WP is a leading cause of load and malware suspensions, as well as phishing bans. We highly recommend that you don't use WordPress for these and many other reasons. It's just horribly written, inefficient, easily abused software. I've put a deny from all in the .htaccess for this particular WP installation and unsuspended you. Please fix or remove that WP installation ASAP.

You're suspended for copyright infringement. Please refer to the DMCA notice seen here: https://www.helionet.org/index/topic/35720-hh476509-copyright-infringement-claims/ Can you explain?

Done. You should now be able to log in and your website should start working within 2 hours.

That account cannot be unarchived because the archive is missing. An invite has been sent for a replacement account.

Unarchiving...

WP is our number one cause of high load suspensions, as well as hacked accounts (many of the themes and extensions for it are disguised backdoors, which hackers use to either set up a phishing site or send spam, both of which can lead to a permanent suspension). It's laughably insecure, very high maintenance, and horribly coded, so much so that just about anything else available is better than WP. We highly recommend avoiding WP if you can. A lot of our users who don't end up frustrated when some hacker uses a backdoor in their theme, which almost invariably results in them ending up banned for spam or phishing... Most of our users have found Joomla to be a good alternative that doesn't have these issues.

PHP 7.x is not backwards compatible and will not run a lot of software made for 5.x. Textpattern's system requirements list PHP 5.4+, so you need to use 5.4/5.5/5.6 to run this. The 7.x versions won't work. Change your PHP version to 5.6 and try again.

Please remove cloudflare and set your name servers to ns1.heliohost.org and ns2.heliohost.org. We do not support and are unable to troubleshoot domains that do not use our name servers. After that, confirm the domain is added to your account as an alias or addon if it's not your main domain. Once you get everything working, you can set up CF again by having it copy the working DNS records.

Done. You should now be able to log in and your website should start working within 2 hours.

Unarchiving...

It's not you, it's Prestashop. That software is very heavy, and honestly I've never seen it run well on Johnny for anybody. The server is too slow. It runs on Tommy, but even there it's a bit sluggish compared to other software. I'd suggest finding a different program or moving to Tommy.

An invite for a replacement account has been sent to the email address on file. Also, please be aware we have a mail limit of 50 emails per day (regardless of how they are sent).

Your account got suspended because of deceptive domains. Reviewing the account, I have reason to believe you were planning to use it for phishing or mail spoofing, considering one of the domains is nearly identical (the TLD is off by one character...) to a mail domain used by the US Airforce. The account cannot be unsuspended.

It was sent to the email address on your PayPal account (support@...), not the address on your forum account. If you can't find it for some reason, I'll resend it.

That happens sometimes. Krydos needs to renew it.

Sent. Please check your email.

Unblocked.

Since you say you donated, what is your transaction ID? I can send you an invite instead (the invites skip the email verification step).

Does this link work for you? http://portquiz.net:1312 If not, your network is blocking the required ports for SFTP (this is very common if you're accessing our services from work or school). http://portquiz.net:3306 will let you test the port for remote mysql. If either of these links fail for you, a VPN or a different network connection will fix the issue. Also, for remote access, did you enable it in cPanel? You have to add the connecting IP or a % sign in order for it to work.

Unblocked.

Done. You should now be able to log in and your website should be working again.

Unarchiving...