Jump to content

wolstech

Chief Risk Officer
  • Posts

    17,043
  • Joined

  • Last visited

  • Days Won

    617

Everything posted by wolstech

  1. There is likely no reason the 30 minute one is even needed. Assuming the memberships expire based on date, once per day should be more than enough to send these. Be mindful of the 50 email per day limit as well. Too many emails can get you suspended. As for the once an hour job, what is the url to the script? We usually can create an external cron that calls it every hour for you.
  2. That account cannot be unarchived because Johnny, the server that you were on, is undergoing maintenance. If you want to unarchive your account yourself for free you can download your backup from https://www.heliohost.org/backup/ create a new account https://www.heliohost.org/signup/ and the restore your backup. If you're a donor https://www.heliohost.org/donate/ and would like an admin to do this for you just let us know the transaction ID of your donation, and the server you would like to be on.
  3. You didn't get suspended that I can see (unless it was for inactivity, you would've had to renew your account and also received an email if that was the case). More likely is that your site doesn't get enough traffic so the ASP.NET support got removed for non-use. Java and ASP.NET cause significantly more load than all of the other languages we support. In addition, they cause load simply by being enabled, unlike other languages. This is why we require ASP.NET and Java to be requested, and why we are quick to remove them if a user is suspended or not using them.
  4. If I remember right you were using asp.net...the behavior I'm seeing suggests that support stopped working on your account, which can happen if you get suspended or don't use it (a site with little or no traffic would be considered "not using it"). Let's have Krydos check it out.
  5. Krydos would know whether this can be supported or not. Let's have him take a look. I suspect it's not going to work though considering webswing's site suggests it runs its own server process.
  6. That account cannot be unarchived because Johnny, the server that you were on, is undergoing maintenance. If you want to unarchive your account yourself for free you can download your backup from https://www.heliohost.org/backup/ create a new account https://www.heliohost.org/signup/ and the restore your backup. If you're a donor https://www.heliohost.org/donate/ and would like an admin to do this for you just let us know the transaction ID of your donation, and the server you would like to be on.
  7. Done. Your account should start working in the next 2 hours. Also, be aware that your hosting account's username is wilsonc, not wilsoncr.
  8. I used to use SQLite, and thought it definitely worked on 5.4...maybe that was 5.3 back when we had Stevie. Either way, Krydos should be able to see this up. Moving so he sees this.
  9. I know it's supported on 5.4, not sure if it's enabled on newer versions. What version of PHP are you using?
  10. Done. You're on Tommy now. Thanks for the donation.
  11. The domain on account omphi has been changed to snesup.heliohost.org. Account usernames cannot be changed. If you really want to change it, you will need to delete your account and sign up again.
  12. Moving this because I can't find the donation (that ID is not the right format for Paypal, and Skrill didn't find anything). Lets have Krydos take a look...
  13. You can't force it back to the parent domain because you'll create an infinite loop. The fun part though is that www. is a perfectly valid subdomain Just redirect domain.com to www.domain.com and configure www with custom name servers. It may act a bit odd on our end (e.g. you may need to use it as your main domain), but it should work until you can transfer the domain.
  14. First, wait the 20 hours. Registration opens at midnight UTC and we only gave away a few accounts each day before they fill. Second you'll need to pick from Ricky or Tommy. Johnny has been out of service for several months.
  15. Can you configure the www subdomain, and set the domain itself to forward to the www subdomain? If not, you can work around it by setting an A record and an MX record pointed to 65.19.143.6 (if on tommy, Ricky is different) and changing your main domain, but a lot of cpanel's features won't work if you configure it this way. The only proper fix is finding a registrar that complies with industry standards. This is the first time I've ever heard of a registrar that will not allow you to change the name servers for a domain you bought... and I've been doing this since 2011.
  16. https://www.strato.com/faq/en_us/article/1827/What-settings-can-I-make-in-the-NS-Record-configuration-dialog.html From the looks of the pictures in the above article, to use a personal name server, you can just select "personal name server" and enter ns1.heliohost.org and ns2.heliohost.org in the address 1 and address 2 boxes. After that, go into cpanel and add an alias or addon domain for the new domain so cpanel knows what it is.
  17. Honestly, I'm not even sure if our server honors web.config (it's the IIS equivalent to an .htaccess file). The ASP.NET is not running true .NET under IIS/Windows Server, it's actually Mono+Apache on CentOS. Moving this so the ASP.NET can be moved to SSL for you.
  18. Krydos has to do that for you. ASP.net for an account only can serve one of the protocols at a time. Do you want to do that?
  19. So...I regularly see people setting up Minecraft websites on our service, and I'm curious to see how many of our other users actively play Minecraft or run Minecraft servers. I run a quiet modded server myself (called Acmine) that focuses on what basically amounts to over-engineering and complex machine-building. I'm both looking for players myself and interested in seeing what others have built.
  20. There's several issues here. First, your .htaccess file is invalid (probably one of those rewrite rules if I had to guess)... Second, you used ASP.NET with SSL. We only supply ASP.NET on HTTP by default. That support can be moved to SSL if you wish, but doing so will break plain HTTP support for your website, as ASP.NET support cannot be enabled on both protocols at the same time. To demonstrate, I renamed your .htaccess file to .htaccess.old so the forced SSL and URL rewriting were disabled, your site now loads: http://bzysharing.com/home.aspx (please use an incognito window or clear your cache beforehand).
  21. It's not automatic, so it doesn't happen until you request it or we work the donation list (which happens usually a few times per week). Your quota has been increased. Thank you for the donation
  22. No they do not. There is actually no way to see what caused one of these, you have to solve it by process of elimination. Invalid .htaccess files will cause an entire site to show one. For PHP scripts, the most common issue is permissions not being set to 644. For Python and other languages, there's far too many reasons to list (incorrect permissions, not using the cgi-bin folder, bad shebang line, using Windows line endings, bad syntax, or scripts getting stuck in infinite loops are just a few examples).
×
×
  • Create New...