wolstech

My tommy account is under a comcast address and the email for that went to spam as well...

Krydos has to do this. I'll escalate this, but usually you also can just reply to the VPS email for support once you get the credentials.

It's a single DNS record, so yes he can keep his domain. K would have to set it up for him, but it's definitely possible. The vps?? domain is the default subdomain that users get with a VPS, but there's nothing keeping a user from having a normal subdomain alongside it (or any other domain for that matter).

Invision isn't really subject to the same sort of license. It doesn't stop working if you don't pay the subscription fee. The ongoing subscription they provide is for access to updated versions and a few other services they provide such as anti-spam. We purchased our older 3.x forum years and years ago, and let the subscription lapse. We renewed it just recently when we decided to upgrade to 4.x.

Plesk and cP are technically different arms of the same monster, but they're independently operated. cPanel still does business as cPanel Inc. (USA), while Plesk is Plesk International GmbH (Switzerland) even though both are wholly owned subsidiaries of WebPros. From what I can tell, they have different offices and different management. Because they're independently operated, they don't really have any insight into each other. The VC firm above them would have insights into how they perform, but depending on why the VC owns them and how they're performing, they may or may not care about the exact inner workings of each of them. My bet is that cPanel's suddenly aggressive behavior is because they missed some sort of goal and now they're trying to find more ways to improve profitability...

You can upload phpmyadmin onto your account using FTP, then visit it in your browser and sign in using your cpanel username/password. From there you can modify or export the databases. Also, if you're on Tommy we're already working on backing up the accounts. Once that happens, you'll be able to visit our website and download a backup that contains your files and databases.

One of their big killers is (at least when I messed with their service a few years back) they had a (really low) hard inode limit, and allow_url_fopen wasn't allowed. Sites errored out all the time and half the stuff you installed didn't work because of the server configuration. Performance-wise the experience was somewhere between Johnny and pre-rebuild Ricky.

Until we have Plesk working, email is not available. It'll probably be a month before we have a working server again as they require a full rebuild. Balloons posted the news above. If you need email in the meantime, you may want to use an external email provider (any service that allows custom email domains should work, Zoho and Yandex have both been mentioned in the past as choices that work). A VPS is also an option, but getting an email server installed and working without a control panel can be a challenge (though definitely possible, at least one person here has done it).

Cpanel revoked our licenses and tried to demand $17k from us (basically they tried to extort us) so cpanel and email no longer work. The only thing you can do at this point is back your stuff up via FTP or wait for backups to be made for you. The servers are going to be rebuilt with plesk instead, but that will take a month or two. https://www.helionet.org/index/topic/44324-so-long-and-thanks-for-all-the-fish/ https://www.helionet.org/index/topic/44330-new-partnership-with-plesk/

I wonder what cP is thinking right now now that we dropped them in under 24 hours. cP: "Hey these guys have been a 16 year customer and we're losing money on them, they'll just pay up if we demand 17k no matter how small they are" HH: Switches to Plesk. cP: *pikachu face* (if they had done any research on us, they'd realize we quite literally can't afford their product). As for why cP is so expensive nowadays, digging shows that apparently they'd gotten bought back in late 2018 by a VC firm...which explains the massive price hikes they had. VC firms basically exist to extract as much money as they can from an acquired company. Either it becomes extremely profitable (often at the expense of its customer base) and they ride the gravy train for a while then sell it, or they fail at making it profitable, in which case they squeeze what they can out then pile debt from other investments into it and let it go bankrupt (see Toys r us).

We're going to back the accounts up as we rebuild the servers with plesk based on the earlier announcement. If you need a backup sooner, you could upload phpmyadmin via ftp and use that to access and export your databases.

https://www.helionet.org/index/topic/44324-so-long-and-thanks-for-all-the-fish/

See https://www.helionet.org/index/topic/44324-so-long-and-thanks-for-all-the-fish/

Are these personal computers, or are they something like a school or work laptop? If it's a personal computer you own, try going into your network settings and changing the DNS servers for your internet connection to 8.8.8.8 and 8.8.4.4.

That IP and domain belong to OpenDNS web filter. Specifically, the domain shown is supposed to be the blocked page for adult content, which suggests your site is erroneously blocked by their filtering product as porn. Whoever manages that content filter on your device will need to whitelist your domain to fix it.

It's kind of interesting to see USA and Canada as the only two major countries left where there's no law against it. Ignoring China and Russia, the next two largest countries are probably Brazil and Australia...Brazil is known for banning services that don't allow government access to the data, and Australia mandates backdoors if clear access isn't available.

There isn't one. We intentionally allow insecure connections because as crazy as it sounds there are places where encryption is interfered with or outright banned (some middle-east and Asian countries, certain work networks, etc.), and we have users in those places who wouldn't be able to access our services if we forced SSL. That said, you can override these subdomains by creating your own subdomain with the same name. Just create it, then put a script in the docroot to redirect the user (e.g. you could make a subdomain called cpanel.domain.com and set it to redirect to https://heliohost.org/login/ ).

The domain redetumulto.com has been cleaned up.

It works in firefox and all other browsers here. Cert shows valid and is verified by LE. I think either his computer his broken or perhaps his ISP is doing something...

Please check your PMs.

Wiki is outdated (it often is...). Back in the day we used to delete inactive accounts for space reasons, which is what that references, but we eventually just bought a storage appliance and started archiving them instead. We no longer delete accounts for space reasons due to inactivity. For what it's worth, if anybody would know the exact reason, it's Krydos...he is the de facto source of information on these sorts of things...he runs all the servers (except Lily).

Unarchived. Please make sure to log in at https://heliohost.org/login/ at least once every 30 days to keep your account from going inactive.

Done.

Unarchiving...

It's actually on Johnny, and it's archived because you haven't used it in 7 months. Unarchiving...