wolstech

You'd need to sign up for a VPS first at https://heliohost.org/vps/ Krydos can probably help you get your stuff moved and running once the VPS is built. There might be a short wait to get a VPS due to demand. Krydos will have more info on doing this as it's definitely been done before.

Plesk does not support programmatic creation of databases by a regular user account, so you'd need to create these manually. Only a server admin account can do this (via the Plesk API).

Plesk does not support encrypted MySQL connections.

You set the allowed IPs when you create/edit the user. If you go to your database list, and click the username attached to the database, at the very bottom of the user properties below the permissions checkboxes there's an option for Access Control where you set this up. It looks like this:

Closing as duplicate. I answered over in your post in customer service.

I'm assuming you actually changed the username in the code? Your SQL users will all start with resparkman1_ , so the username shown above would never work. Host name for remote mysql is Johnny.heliohost.org, port 3306.

VPSes are entirely separate from the shared hosting. You'll get your own server to run your code on. For ASP.NET, you'll need a Windows VPS and will get RDP access to it once its set up (you'll receive an email). Once you have access, you just install IIS and ASP.NET and publish your app. Note that the Windows VPSes don't include the Windows Server license, so on top of the VPS subscription you'll need to buy a license for that as well (you'll need to source that yourself).

Ricky has not been rebuilt with Plesk yet and hasn’t accepted new users in almost 2 years. We currently have no plans to rebuild it either. Johnny is actually the most stable right now with Tommy a close second.

I added the subdomain back, it was missing for some reason, pointed to ~/public_html/jeep. Make sure you update the DNS for that subdomain to point to 65.19.141.67 so it will work. The domain may take up to 2 hours to start working.

Domain changed. It takes up to 2 hours to take effect.

Krydos can do this for you.

Gone.

What was the account's username? Based on the title of this post, I suspect you're trying to use the move invite now, which the time to perform that has long since past...

We don't support the deployment of prebuilt appliances to my knowledge. Krydos is the one who would need to look at VPS not responding for you. Which VPS are you anyway? Your forum email does not match any VPS on file, and you posted in what appears to be someone else's email support originally (email address did not match so your topic was split).

There’s an option for it in Plesk. It should be enabled automatically when you create an account or ask for a domain to be added. It does fail to issue a certificate though if the DNS doesn’t resolve. Domain actually has to work and point to our servers in order for it to get a certificate. Also, when using the options to manually get certificates, make sure that you disable the option for wild card certificates, we don’t support them due to a lack of DNS integration.

See https://helionet.org/index/topic/55323-krydos-domains-been-disabled/

The hfmello.com one is being disabled because it is not hosted with us (resolves to 185.244.36.209 which is not our IP). Domains that do not resolve to our servers are disabled regularly to improve server performance. This behavior is by design. Is there a reason you need the domain on your account when it isn't actually using our server (also, you don't need the parent domain on your account if you only need a subdomain of it hosted here)? Or is it somehow being used and our script missing it (if so, how is it being used)? As for the mateus subdomain (which does point to our server), this one is probably a bug or the script being overzealous (I'd bet it's seeing the root domain not hosted here and disabling all of its subdomains even though the sub is hosted here). Escalating to Krydos.

Display_errors has been turned off for the specified domains. It can take up to 2 hours for it take effect.

Try deleting the mysql user you're using for that database and recreating it (making sure to enable remote access again when you recreate it). If that doesn't help, I'll pass this to Krydos. Nobody else is reporting issues though, so there's a possibility your network connection or PC is the issue.

What domain do you want it turned off for?

That account was deleted because you never moved it to Plesk and the cpanel server was retired. It looks like you already downloaded the backup, so an invite for a new account has been sent to you.

Krydos can do this.

The IP address of the server changed when you moved to Plesk, so yes you do need to update your DNS records. Your account is now at 65.19.141.67. Please update your A records in Cloudflare to point to that IP address. Also, if you use email, you will need to update your SPF and DKIM records as well (SPF will need the new IP inserted it in replacing the old IP, and DKIM you have to generate the record in Plesk and use the value it gives you).

Renamed.

Looking at the details, it was reported by stamphaus [at] outlook dot com...so yeah, looks like you reported yourself. I guess we know the spam button works...oops. This doesn't explain why your account was sending the email to start with though. This originated from your Tommy account's IP, specifically from a mailbox called info (if it exists). If that mailbox does not exist, it was probably sent using a script (though I don't see any headers to suggest such, usually PHP emails have a header that denotes the script sending it). Do you use wordpress or similar by chance? It's very common for WP to get hacked, and once compromised the hacker uses the account to send spam, host phishing, or perform similar illegal activities. I've unsuspended you, please change all passwords quickly and inspect your site for signs of compromise.