Byron

Both those accounts are showing as queued. Give it until tomorrow and if your sites are still not up I'll escalate this to djbob.

I think this is a system wide problem cause I tried creating a mailing list at my cpanel and didn't work there either.

No you can't run a cron job every five minutes. It means that you can only run cron jobs daily and nothing less. If you need more than once per day than you need to find a way to incorperate it into your script like an include. You can actually have more than 2 lines of cron but you can't have more than 2 cron jobs per day.

The server is on Pacific Daylight Time - GMT-7.

He's referring to the mailing lists at our cPanel. http://heliohost.org:2082/frontend/x3/mail/lists.html

If when you go to your site and you see the Suspended page you can go here to renew. http://www.heliohost.org/scripts/renew.php But the issue with the cpanel should be resolved before then.

Yes we're aware of this problem also. Just be patient and all these issues will be resolved.

Probably later this afteroon.

Start a new thread and I'll escalate it to djbob and you can discuss this with him. Remember to post your domain name and user name and why your posting.

No. Just try to be patient and it will be resolved soon.

Just be patient and it will be resolved soon.

You might want to hold off on ftping until this issue is resolved. You can follow this thread for updates.

This support request is being escalated to our root admin.

You have two choices depending on what you want to do. You can add darkapec.com as a Parked Domain and it will show the same exact pages as your .net domain. Or you can add darkapec.com as an Addon Domain which will be a subdomain on your .net site but will look like a totally seperate domain with it's on ftp. All of this is set up at your cPanel. Just point darkapec.com to our nameservers: ns1.heliohost.org ns2.heliohost.org

Next time you get a 500 error check your Error log at your cPanel. If your not seeing any errors logged then it's probably the server under a heavy load from resource abuse.

Please post your username and domain name. Escalating...

Is this your domain? dytona.heliohost.org It was suspended for spamming.

This support request is being escalated to our root admin.

Pacific Daylight Time and signup resets at 12:00 midnight.

You need to set the nameservers to: ns1.heliohost.org ns2.heliohost.org At the time of this post they are set to: free01.editdns.net free02.editdns.net Check Here

You can follow this thread here for updates.

You can follow this thread here for updates.

At the moment ASP.NET is down. The administrator has submitted a ticket with the cpanel folks and it should be fixed soon.

Everything on your site should be working fine except ASP.NET. djob has submitted a ticket to the cpanel folks and it should be working soon.

djbob has made a ticket with the cpanel folks so it should be fixed soon.