Sorry - I do have unlimited amounts of patience so no worries. I would have contacted you officially but the support forums were the only method i've accessed on your site easily so far as far as contacting you is concerned. Again, take your time and thank you for being here in the first place. Professional website hosting of your level or capability is unheared of in general and I am thankful to have found what I have so far.
I would go so far as to request a banner for my website (religious / spiritual) for free of helio if you so choose. Again, thank you.
- Chris