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MoneyBroz

VPS Admin
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Everything posted by MoneyBroz

  1. MoneyBroz
    This support request is being escalated to our root admins.
  2. MoneyBroz
    User has deleted their account. Marking as solved.
  3. MoneyBroz
    This support request is being escalated to our root admins.
  4. MoneyBroz
    it's still pirated software which is against our ToS.
  5. MoneyBroz
    Domain added. it may take up to 2 hours to start working.
  6. MoneyBroz
    Solved on Discord: https://discord.com/channels/398197622168616962/398538798994161664/1344784696722194513
  7. MoneyBroz
    i think you would need a VPS for this, but I'll escalate this thread so a root admin can comment on this further.
  8. MoneyBroz
    Subdomain added. it may take up to 2 hours to start working.
  9. MoneyBroz
    You were suspended for having more than one account. which one would you like to keep?
  10. MoneyBroz
    Domain added. it may take up to 2 hours to start working. Also make sure to set your A and AAAA records to the records shown under the dropdown menu for your domain in Plesk.
  11. MoneyBroz
    if you don't know how to do this then refer to this help article for your domain provider: https://www.godaddy.com/help/edit-my-domain-nameservers-664
  12. MoneyBroz
    You haven't changed your nameservers to ns1.heliohost.org and ns2.heliohost.org hence why your domain isn't working.
  13. MoneyBroz
    Domain changed. it may take up to 2 hours to start working.
  14. MoneyBroz
    When your account is reset, storage space upgrades won't be affected by it.
  15. MoneyBroz
    Your account is suspended for sending too many emails. if you haven't logged in recently then your account likely has been compromised. a root admin can offer more information on this.
  16. MoneyBroz
    Storage space donations need to be manually verified. I've escalated this thread.
  17. MoneyBroz
    This support request is being escalated to our root admins.
  18. MoneyBroz
    See: https://helionet.org/index/topic/63674-hh751432-suspended-and-queued-account-enaltoheliohostus-server-johnny/
  19. MoneyBroz
    Domain added. it can take up to 2 hours to start working.
  20. MoneyBroz
    All of these domains load fine for me except "statecollegeguitarlessons.com" which appears to be an expired domain. You can try clearing your browser cache to see if that helps.
  21. MoneyBroz
    You were suspended for having more than one account. which one would you like to keep?
  22. MoneyBroz
    Domains added. it may take up to 2 hours to start working.
  23. MoneyBroz
    A root admin will have to add the records for you. Escalating....
  24. MoneyBroz
    The A record for the www part of your domain appears to be missing. since you are using our nameservers, a root admin will need to add the record for you. Escalating....
  25. MoneyBroz
    Domain added. it may take up to 2 hours to start working.
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