MoneyBroz

But if you are on johnny, you can login at https://johnny.heliohost.org

Have you read the latest news post?

You got to give heliohost staff credit, they are working tirelessly to resolve this incident.

Not yet

if you're on Tommy, then you can't access anything at the moment because plesk tommy was hosted on eddie

Yes, it's down.

?

Did you click the "Move my account" button at the bottom?

Hello and welcome!

Yes it can use a lot of resources depending on how big the site is.

i would recommend making your WordPress site into a static site so you don't use a lot of server resources. there are many plugins that will help you with that. You can also use a caching plugin.

i have the Ultra plan which is supposed to be up to 400mbps, but i get 500 for some reason

500mb connection on Wifi 6E

I think my problem is that i am using apache code instead of nginx code

options +indexes is the only thing in there, i completely wiped the file.

Is Plesk using Nginx?

it might be something to do with my account

The .htaccess file is not the issue, i will wait for a root admin to assist me further.

Options not allowed here, referer: https://moneybroz.heliohost.us/wp-test/ i think it is the .htaccess file causing the issue, i will investigate this.

My site at moneybroz.heliohost.us get a 500 internal server error no matter what i do. i am trying to test the functionality of wordpress and it shows this error on every file i upload a file. even non-wordpress files.

A bot is what posts the emails here, it might take a few minutes before it is posted.

oh ok

If you don't have an account already, a root admin will make an account for you and put you on the eta list.

You can check your account status at https://heliohost.org/eta Tommy is still utilizing the dead cPanel installation and will still be a while before it is using plesk. They are moving accounts to plesk tommy first then they will start the plesk installation on Ricky, Johnny, and Tommy afterwards.