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MoneyBroz

VPS Admin
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Everything posted by MoneyBroz

  1. The 2022 domain doesn't have a certificate installed at all. It's using the default Plesk self-signed certificate.
  2. You can get a new certificate issued through the ssl settings. Unless the other ssl certificate has the 2022 domain listed on the alternative names for the certificate, it won't work. You will get an ssl error. It's not because of the numbers in the domain.
  3. An admin can tell you why you were suspended. Wordpress can cause high load which can get your account suspended. If you necessarily need to use wordpress, i recommend using caching plugins or just coverting it to HTML all together.
  4. No need to create multiple topics for one issue. someone will assist you when they can.
  5. You can use something like Hestia or keyhelp. Both which are free. And it doesn't cost anything for someone to help set it up.
  6. Yes, each additional 1000mb is $5 to a maximum of 6000mb
  7. However an admin may be able to help you with that.
  8. You can't get console access. You would need a VPS for that.
  9. I live in the US
  10. Have you checked your spam folder? A lot of emails from heliohost are put into spam by a majority of email providers, more specifically gmail. If you didn't get it, an admin can send another one.
  11. You can view your account status at https://heliohost.org/status/ there isn't a feature to where you can view a "plan status." The email probably went to spam, an admin can send you another invite.
  12. It's always 7pm for me when they open.
  13. But if you were just using someone else's account with their permission, i wouldn't think that it would violate the multiple accounts rule.
  14. An admin can remove the domain, as for the alts thing i can't tell you much, Krydos can tell you.
  15. Why do you need ZeroSSL? You can just issue a Let's Encrypt SSL certificate through plesk.
  16. It's because you don't have an index file
  17. All of the cPanel servers are shut down. You would probably need to make a new account. An admin can help.you with this.
  18. MoneyBroz

    [Answered] ftp

    try using the default host name for the server, for example tommy2.heliohost.org would be Tommy and johnny.heliohost.org would be Johnny.
  19. Krydos would need to do it tomorrow because he is on vacation here in Tennessee.
  20. Your wordpress installation is maxing out the allowed cpu limit. If you don't fix it, you will just keep getting suspended. _________________________________________ Instalasi wordpress Anda melebihi batas CPU yang diperbolehkan. Jika Anda tidak memperbaikinya, Anda akan terus ditangguhkan.
  21. an admin can send a password reset link to your email address.
  22. You can find the correct settings in the mail section by clicking the I button at the very right of the email you want to setup.
  23. Have you checked the error log in plesk to see what your issue is?
  24. It's recommended that you only login through https://heliohost.org/login and click the continue to plesk button there.
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