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lukestork

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  1. lukestork
    Hello, My username is lukestork on the Tommy server. My domain aftersales.sandicliffe.helioho.st is configured and marked Active in Plesk (domain ID 670, IP 65.19.154.90) but is not resolving in DNS — returning NXDOMAIN. I believe the DNS A record was lost during the recent Brody/Cody nameserver rebuild mentioned in your latest news post. All files are intact on the server and return HTTP 200 when hit directly by IP. Could you please re-add the DNS A record: aftersales.sandicliffe.helioho.st → 65.19.154.90 Thank you
  2. lukestork
    Issue started 15th July so put this down to the issues with Johnny but i dont think this is the case website is aftersales.sandicliffe.helioho.st I cannot access ftp which is how my files are updated error code 10060 which i believe is a timeout please help
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