MoneyBroz
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Posts
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Everything posted by MoneyBroz
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I see that you are talking mainly about the np-webdesign.heliohost.org domain so i am unsuspending that account. If you would like the other account unsuspended instead, I can resuspend the webmast1 account and unsuspend the jeanine account.
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You just need to choose which account you would like unsuspended. To clarify, our ToS states that you can only have 1 account.
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Also you don't need to create multiple topics about 1 issue.
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You are suspended for having more than one account. Which account would you like to keep?
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Your IP was blocked in the firewall again for a failed IMAP login. is it accessible now?
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Domain added, it can take up to 2 hours for it to start working.
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The account is still over the storage limit by 14mb
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Krydos would have to address this issue.
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lsuforarts has been deleted and bijurs has been unsuspended.
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Your IP was blocked in the firewall for failed IMAP logins, unblocked.
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[Solved] Request to rest VPS and install Hestia
MoneyBroz replied to jaysoncd's topic in Escalated Requests
This support request is being escalated to our root admins. -
Your account is corrupted. because of this we need to reset your account, do you need a backup of the account before we reset it?
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This support request is being escalated to our root admins.
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[Inactive] Request to install Python modules on Tommy
MoneyBroz replied to feedora's topic in Escalated Requests
This support request is being escalated to our root admins. -
Changed
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Added
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You were suspended for high load (11391 CPU usage) i unsuspended your account. Make sure to keep track of your account load at https://heliohost.org/dashboard/load/
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[Solved] Question regarding my main daskunk.heliohost.org domain
MoneyBroz replied to daskunk's topic in Customer Service
It seems like it's supported. https://support.squarespace.com/hc/en-us/articles/4404183898125-Nameservers-and-DNSSEC-for-Squarespace-managed-domains -
Solved on discord. https://discord.com/channels/398197622168616962/398538798994161664/1190170408767463534
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We can see the account with just the username. The email isn't necessary.
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As what wolstech said in the other topic, it can take up to 2 hours for the account to start working completely.
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https://helionet.org/index/topic/58564-hh481991-unable-to-view-another-main-page/
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Solved on discord: https://discord.com/channels/398197622168616962/398538798994161664/1189317247630577755
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Your account is currently active, a root admin can send a password reset email if needed.
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Whats your username?
