MoneyBroz

If you'd like, we can send an invite to create an account on Morty until Johnny is rebuilt.

It is not queued, read this

Is this a MariaDB or PostgresDB?

Yes just make a post when you make the payment.

Johnny hasn't been rebuilt yet, an announcement will be made when it is finished. a root admin can send you an invite to morty for free until the rebuild is finished so you do not experience significant downtime.

The DNS records are missing due to the maintenance, escalating...

This support request is being escalated to our root admins.

Here is the pyinfo page for both 3.9 & 3.14 https://morty2-info.heliohost.org/pyinfo/

Looks like this domain is missing it's DNS records due to the maintenance. A root admin can readd the records.

Your account was recently moved to the new morty server, did you update all of the references from morty.heliohost.org to morty2.heliohost.org?

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

You just need to rewrite your code to not use wsgi, after that is done then we can setup supervisor so that the code keeps running in the background.

Actually disregard the supervisor thing, it was a misunderstanding on my end.

We are using supervisor instead

"/home/admin/web/carcareus.com/carcareus_venv/lib/python3.12/site-packages/django/core/servers/basehttp.py", line 51, in get_internal_wsgi_application raise ImproperlyConfigured( django.core.exceptions.ImproperlyConfigured: WSGI application 'config.wsgi.application' could not be loaded; Error importing module. Everything has been setup, You will need to update your code as we are not using wsgi anymore to host django on the vps.

This is from the DNS maintenance, Krydos can fix the DNS for you.

Domains added.

There isn't an ETA at this time but we are hoping to get everything up and running in the next few days

Looks like the DNS records are missing for those domains due to the maintenance, escalating...

Domain added. it can take up to 2 hours to start working.

Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.

Main Domain changed, it can take up to 2 hours to start working. You can download a backup of your account before the change at https://heliohost.org/backup

We don't accept applications to be a volunteer, the staff position is earned by being helpful to other users such as helping them with support questions.

Domains added. It can take up to 2 hours to start working.

Domain added. It can take up to 2 hours to start working.