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MoneyBroz

VPS Admin
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Everything posted by MoneyBroz

  1. Domain added. it can take up to 2 hours to start working.
  2. This support request is being escalated to our root admins.
  3. Domain added. it can take up to 2 hours to start working.
  4. This support request is being escalated to our root admins.
  5. This support request is being escalated to our root admins.
  6. Domain removed. since removing a domain sometimes deletes the files associated with it, you can download a backup of your account before the removal at https://heliohost.org/backup
  7. Subdomains added. it can take up to 2 hours for them to start working. Also in the future, do not post support related topics in the Suspended and Queued accounts section of the forum unless your account is suspended, Post's like this are to be posted in the Customer Service section instead.
  8. Domain added. it can take up to 2 hours to start working.
  9. Main domain changed and subdomains added. it can take up to 2 hours for them to start working. a root admin can assist with adding the aliases.
  10. These domains/subdomains far exceed the 10 domain limit we have. let us know which 10 domains would you like added.
  11. Domain added. it can take up to 2 hours to start working.
  12. This support request is being escalated to our root admins.
  13. Domain added. it can take up to 2 hours to start working.
  14. Domain added. it can take up to 2 hours to start working.
  15. Your account was suspended because you exceeded your storage limit. You have 3 options to regain access to your account: You are able to regain access to your account immediately without waiting for an admin by increasing your account's storage space. This storage space upgrade is good for the life of the account, and has no monthly cost. Tell us which files you would like deleted and an admin can delete them for you to get you back under your current storage limit. If you're not sure which files are taking up all of your space an admin can provide a detailed storage space usage report for you. We can also reset your account for you which deletes all files, deletes all settings, and restores your account back to the default state with 0 MB of storage usage.
  16. Please don't create multiple topics for the same issue, someone will help you when they can. See: https://helionet.org/index/topic/66674-developers-can-be-bad-at-administrative-work-im-one-of-them/
  17. This support request is being escalated to our root admins.
  18. Did you intend to get a VPS or a shared hosting account? username litebrite belongs to a VPS instead of a shared hosting account.
  19. Looks like you're almost out of storage space (only 41mb available), this can throw errors if you were to try to upload a file over 41mb
  20. Your account is marked as inactive, there isn't any login restriction for it at the moment so all you need to do is login at https://heliohost.org/login and make sure to keep logging in at least once every 30 days to keep from it being marked inactive again.
  21. Main domain changed. it can take up to 2 hours to start working.
  22. Main domain changed. it can take up to 2 hours for the new domain to start working.
  23. Domain added. it can take up to 2 hours to start working.
  24. Did you remove the httpdocs folder?
  25. This support request is being escalated to our root admins.
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