MoneyBroz

This support request is being escalated to our root admins.

The account xbc has been unsuspended.

You were suspended for having more than one account. Which one do you want to keep?

wolstech will need to assist with this.

it should be under web scripting when on the hosting settings page.

Click the dropdown menu next to your site. then click Hosting & DNS and then click Hosting settings. from there you can uncheck the fastcgi option.

The task for renewing your account will run next after the current task finishes.

Do you want the account reset or just these settings changed?

Just click the subscription you want and follow the steps there.

You can buy the vps at https://heliohost.org/vps/

Yes you can install whatever you want on it as long as it doesn't violate the ToS.

He will reply here when he sees this.

wolstech would need to create an account for you on Lily. It acts as an addon for your existing Johnny account. Lily also has php support (don't know what the newest version is). He should be on in a few hours.

Are the permissions set to 755 for your start.py file?

Unsuspended.

Added

That account is currently active. The renew page displays that after a few minutes but the account will continue to renew in the background even after that message is displayed.

Added.

Added

Your account was suspended because Wordpress is causing too much load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. This is really common for Wordpress. It can cause massive amounts of load even if you're hardly getting any traffic to your site. Wordpress is also incredibly insecure and very easy to hack. We see Wordpress accounts get hacked all the time and usually the hacker sets up a phishing site on your domain. We strongly recommend using any software other than Wordpress. Something that might help is this wp2static plugin. It will speed up your site, reduce the load you cause, and reduce your chance of getting hacked. If you try it let us know how it worked out for you. If you insist on using Wordpress you might want to consider purchasing a VPS instead. VPS hosting gives you an entire virtual server to yourself, including no load limits, a dedicated IP address, and full root access. Wordpress sites load relatively slowly on our shared hosting, but they will be much faster on a VPS.

This support request is being escalated to our root admins.

The account "zorotastic" is currently active. The renew page times out after a few minutes showing the something went wrong page, however your account will continue to renew in the background.

This support request is being escalated to our root admins.

The account had just now finished unarchiving. That message displays after a few minutes but the account will still continue to unarchive in the background.

We don't offer VNC integration. You can install it yourself however it will have major performance issues.