MoneyBroz
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Posts
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Everything posted by MoneyBroz
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Domain deleted. since removing domains deletes the files associated with it, i made a backup of your account before removing the domain, which can be downloaded from https://heliohost.org/backup/ Let us know if you need anything else.
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[Solved] Suspended due to high load
MoneyBroz replied to raicho's topic in Suspended and Queued Accounts
You were indeed suspended for high server load. i unsuspended your account. it may take a few minutes to start working. -
Krydos can do this for you
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Castopod causes Internal Server Error in a specific domain
MoneyBroz replied to devashraf's topic in Customer Service
Make sure this is unchecked in Domains > yourdomain.com > Hosting & DNS > Apache & nginx Settings.
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This support request is being escalated to our root admins.
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Done. it may take up to 2 hours for the new domain to start working.
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A root admin will need to assist with this since the accounts files are inaccessible while over the storage limit. Escalating....
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tommy [Solved] Tommy Server down and stuck renewing
MoneyBroz replied to Ookma-Kyi's topic in Escalated Requests
Tommy is currently having minor issues right now. Krydos is working on it. -
You were suspended for having more than one account, which one would you like to keep?
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[Solved] Set Up SPF, DKIM, and DMARC Records
MoneyBroz replied to gebu8f's topic in Escalated Requests
This support request is being escalated to our root admins. -
Also as side note, the www record isn't required for the certificate to be issued for your domain.
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it seems that the www record is non-existent on your domain. Escalating this post so a root admin can add the record for you.
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No problem
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[Solved] Delete my account on HelioNet
MoneyBroz replied to a topic in Suspended and Queued Accounts
Forum and hosting account deleted. Thank you for using heliohost. -
Main Domain changed. it may take up to 2 hours to start working.
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johnny.heliohost.org
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Domains added. it may take up to 2 hours for them to start working.
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This support request is being escalated to our root admins.
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Also please don't spam an excessive amount of tags in the post description.
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What domain would you like to add? You can only have up to 10 domains due to resource limitations.
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As stated in the log, SPF and DKIM will need to be setup for you by a root admin. Gmail is known to be particular with what emails get received. escalating...
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[Solved] Request for Access to Lily Server
MoneyBroz replied to aayush01's topic in Escalated Requests
wolstech will need to create the account for you. Escalating.... -
Addon domain added. it may take up to 2 hours to start working. Escalating this post so a root admin can assist with changing the Document Root on your domain.
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What's the domain name?
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This support request is being escalated to our root admins.
