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Unknown025

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Everything posted by Unknown025

  1. Domain added, it'll take effect in about an hour. You'll need to create an A/AAAA record to Tommy's IP or switch to HelioHost's nameservers for the domain to work.
  2. I'm not sure that we support adding domains for email only. For DKIM, an administrator will need to configure that, so I'll escalate your thread so they can comment.
  3. Domain added, it'll take effect in about an hour. You'll need to switch to HelioHost's nameservers or create an A/AAAA record to Tommy's IP for the domain to work.
  4. Yes, you can have up to 10 domains associated with your account, including domains you purchased with a registrar or free domains like .helioho.st or .heliohost.us. Only staff members can add domains at the moment.
  5. Domains added, will take effect in about two hours. You'll need to update your DNS if you're not using HelioHost's nameservers.
  6. Domain added, will take effect in about an hour and a half.
  7. This means another account logged in from the same network as you did. Common triggers include logging in from a corporate/school network or using a VPS. Krydos can probably provide extra clarification if you'd like. I'll cancel the pending suspension for your account in the meantime.
  8. Your account has been reset. You should receive an email to recreate your account shortly. Also, it doesn't look like you have any subdomains...
  9. A VPS admin will be able to help with this in the morning (i.e. in about ~7 hours).
  10. Domain added, it'll take effect in about twenty five minutes. Unfortunately, Plesk does not allow for setting a target directory for a domain.
  11. Domains added, they'll take effect in about 25 minutes. Even though they are subdomains, they still count towards the 10 domains limit.
  12. Looks like Wolstech added those domains for you. Let us know if you need help with anything else.
  13. Unfortunately, we don't offer *.heliohost.org domains anymore. I can add industriasabal.heliohost.us or industriasabal.helioho.st instead.
  14. An administrator will be able to help with this.
  15. Domain name changed to worksyncpro.helioho.st. Also, if you want to still add worksync.helioho.st, a staff member can set that as an addon domain for you.
  16. An admin will be able to do this for you.
  17. A VPS admin will be able to do this for you.
  18. Wolstech can do this for you once he's free.
  19. Domain added, will take effect in about ten minutes.
  20. Domain changed, will take effect in about an hour. You'll need to update your nameservers to "ns1.heliohost.org" and "ns2.heliohost.org".
  21. Domain added, will take effect in 20 minutes.
  22. Your account was suspended for hosting nulled software, which is against our terms of service.
  23. A VPS admin will reach out to you. Just as a heads up, I believe that additional IP addresses cost an additional $1 each.
  24. Domain added, it'll take effect in a little under an hour.
  25. Domain added, it'll take effect in about an half an hour.
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