Unknown025

You were suspended for creating multiple accounts, which is against our terms of service. Which account do you want to keep?

I've unblocked your IP once again. You can try setting a new FTP password in Plesk:

IP address unblocked, let us know if that fixed the problem for you.

I'll escalate your thread so an administrator can look into it. Are you forcing a redirect to HTTPS using a .htaccess file, or some other method?

Loads securely for me. Are you having the problem on one specific device, or multiple devices? It's possible the page was cached, which is why it loads with HTTPS after being reloaded.

You can certainly use Let's Encrypt, in fact Plesk should automatically create a certificate for you if HTTPS is enabled for your domain. If you want to manually fetch a Let's Encrypt certificate, you will need to fulfill the ACME challenge to validate what domain you're creating a certificate for.

Your account has been unsuspended. Please reduce the amount of memory your website uses before you get suspended again.

It's likely a file permissions error, but an administrator can give you more information. I'll escalate your thread so one can weigh in.

Domain updated. Please remember to create an A/AAAA record or switch to HelioHost's nameservers.

Domain added, it may take up to two hours to begin working. You'll need to either switch to HelioHost's nameservers or create an A/AAAA record to Johnny's IP address.

Added.

This support request is being escalated to our root admins.

Invites have been sent. Please let us know if you need anything else.

I've escalated your request so an administrator can look into it in the morning.

Your account has been reset.

I've escalated your request so an administrator can handle this for you.

Domain added.

I'd recommend checking the error logs in Plesk. Do you have a .htaccess file?

Your account has been reset.

Your account will be updated as soon as an administrator validates the donation.

Domain added. It may take up to two hours to begin working. You'll need to create an A/AAAA record to Tommy's IP address or switch to HelioHost's nameservers.

That account has already been deleted. If you'd like your forum account deleted as well, an administrator will have to handle that.

Your domain has been updated. For the changes to take effect, please allow for up to two hours. You'll also need to either switch to HelioHost's nameservers or create an A/AAAA record to Tommy's IP address.

Domain added. You'll need to switch to HelioHost's nameservers or create an A/AAAA record to Johnny's IP address for the changes to take effect.

Subdomain added. It may take up to two hours to take effect.