Krydos

Yep, another DDoS... I just booked my flight to Russia. I'm going to start punching faces until the DDoS stops.

Another DDoS is happening right now.

There is another DDoS happening right now so that would explain the emails.

There was a DDoS so we skipped a day because if we had sent out invites they probably wouldn't have worked while the server was down anyways.

Added.

The server is back up again. Let us know if you're still having issues connecting.

The server is back up again. If you can figure out who is DDoSing it I can solve it by going to their house and punching them in the face. Haha.

The server is back up again. Can you login now?

Your VPS has been canceled and you won't be charged again. Thank you for using our VPS service.

These domains are now pointed at Plesk. Let us know if you have any other issues.

Try it now that the DDoS has ended.

Your subscription has been canceled, but your VPS is paid through 2022-12-21 and will remain powered on if you want. You will receive a reminder email asking if you want to renew your VPS after it expires on 2022-12-24. If at any time you don't need your VPS anymore please let us know so we can delete it and give the space to someone else because we're 100% full on VPS right now.

138 people have donated to move in front of you, so your ETA has moved back by at least 13 days. Donors get priority over free users. If we moved free users before donors it would discourage donations. If we don't get enough donations we will go out of business and no one will get any hosting, free or otherwise. If you don't like accounts being moved in front of you the only logical solution is to become a donor yourself.

65.19.141.77

Invite sent. I also fixed a bug that was causing some of these errors to happen in the first place. Thanks for the donation.

Your subscription has been canceled and you won't be charged again. Thanks for using our VPS service.

I also updated the saved action to ask Plesk instead of cPanel.

Remote access enabled.

Yep.

Try switching to ns1.heliohost.org and ns2.heliohost.org to rule out the issue being Cloudflare. If it works with our nameservers we can isolate the problem to your Cloudflare settings. If it doesn't work with our nameservers then we can figure out what is going on, and then have Cloudflare copy our working settings.

What is your A record in Cloudflare? I'm guessing it's still pointing at cPanel which is 65.19.143.6, and it should be pointed at Plesk instead which is 65.19.141.77.

2018-01-08 is before 2020-07-14 so it doesn't count towards your Plesk ETA.

Created.

What was the date and transaction IDs of the donations? Only donations after 2020-07-14 (1 year before we lost our cPanel licenses) count towards the Plesk move.

Remote access enabled.