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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Thank you! Trustpilot was deleting all of our 5 star reviews, and leaving up all of the 1 and 2 star reviews, so our rating was becoming abysmal. Apparently someone writing a 1 star review that says in the review that they've never even used our hosting, is a real review, but someone who has been using our hosting for years who writes a 5 star review is fake and needs to be deleted, even if the user provides receipts of having paid us for hosting their site. It's bullshit, and our overall rating just kept going lower and lower even though in reality we have hundreds of happy users. However, we've found that if we let Trustpilot see all of the emails we're sending and they can randomly choose who to send review invite links to, they don't delete the 5 star reviews anymore. The reason I'm telling you all of this is because I saw that you were selected to receive a review invite, but Trustpilot can't send it because you unsubscribed from their emails at some point before you even started using our hosting. We would ask you to write a 5 star review, but if you don't use the invite link that Trustpilot sends, it will just get deleted anyways so it's pointless, and you can't receive a link because you unsubscribed from Trustpilot emails. So if you want to help us out by giving a 5 star review you have 2 options: Resubscribe to Trustpilot emails with this email address https://help.trustpilot.com/s/article/How-to-unsubscribe-from-Trustpilot-emails-and-review-invitations?language=en_US#resubscribe Change your email address in our system to something that hasn't already unsubscribed. If that's too much work, or if you really don't want Trustpilot to email you, that's fine we understand. We hate Trustpilot too, but since there is no way to delete our profile from their system, and low ratings and fake reviews really does scare people away from using our hosting I thought it wouldn't hurt to ask. It sucks and it's definitely a form of extortion, but we really don't have a choice in the matter, and if we play by their scammy rules it is a free way to get a ton of referral traffic to our site, which helps us find more users and helps us grow. Thanks in advance if you do decide to try to get a review invite link, and write a 5 star review for us!
  2. Installed. You can see the current list of modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py
  3. The IPs 65.19.154.90 and 2001:470:1:1ee::1002 are not dynamic. The only way they will change is if you get moved to another server.
  4. Which application can't whitelist 2001:470:1:1ee::1002?
  5. Oh, I see what happened after reading the console closer. It looks like some tests failed so it aborted. Does DBD::mysql work now?
  6. Does it work now?
  7. Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py
  8. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  9. $4.00 per month, or $21.60 per 6 months (10% discount)?
  10. I have started your rebuild, and you'll get an email in a few minutes when it is done.
  11. Here is how your storage space is being used. Backups 0 MB Emails 0 MB Files 259.78 MB Trash .95 MB Logs 0 MB PSQL 0 MB MariaDB 20.73 MB Total 281.46 MB 1.5M /home/pokemonwawi.helioho.st/httpdocs 224M /home/pokemonwawi.helioho.st/disneywawi.helioho.st 12M /home/pokemonwawi.helioho.st/sora.moss.helioho.st 9.4M /home/pokemonwawi.helioho.st/maplewawi.helioho.st 656K /home/pokemonwawi.helioho.st/savanna.drumz.helioho.st 156K /home/pokemonwawi.helioho.st/mycrypto.helioho.st 676K /home/pokemonwawi.helioho.st/pricebot.helioho.st 13M /home/pokemonwawi.helioho.st/test.helioho.st 32K /home/pokemonwawi.helioho.st/test2.helioho.st 124K /home/pokemonwawi.helioho.st/pokepricebot.helioho.st 24K /home/pokemonwawi.helioho.st/.nodenv 4.0K /home/pokemonwawi.helioho.st/.phpenv 120K /home/pokemonwawi.helioho.st/.rbenv 12K /home/pokemonwawi.helioho.st/.npm Your total storage usage is only 281 MB so I guess you already figured out where the 700 MB was. One thing that confuses people frequently, is if you delete files it can take up to 24 hours for the storage total to reflect the change. So if you're using 700 MB, and then you delete 419 MB Plesk can continue to report that you're still using 700 MB for up to 24 hours even though the files have already been deleted.
  12. Thanks for the donation. Your storage space on the hhfn account has been increased by 2000 MB to 5000 MB total.
  13. Installed. You can see the current list of installed modules and their versions for Tommy's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py
  14. Most of your space is being used by /home/hhfn.helioho.st/panel/Documentation/ which uses 1.2 GB. Not sure how critical that directory is though.
  15. Here you go https://buy.stripe.com/14AfZj3VA8ov6Nj6Oxco00e
  16. Which VPS are you trying to signup for?
  17. It's ok. Don't worry about it.
  18. Nope. If one domain is just redirecting all requests to the other domain, it will use basically zero memory.
  19. The best way to do that is to set nap.bunrieucua.com as an addon domain, not an alias, and then put 301 redirects on ygo.helioho.st so everyone who goes to the old URL will get a permanent redirect to the new domain. This is part of the reason I try to talk people out of setting domains up as aliases. This is also the reason I didn't want to waste my time adding it as an alias for you, and waited for Wolstech to do it instead. Now that it's already added as an alias it would be an even more waste of our time to remove it and re-add it as an addon. I'm just typing all of this for anyone know who searches and finds this. The only reason to add a domain as an alias is if you're planning on using both domains forever, and are not retiring either. For instance, I have krydos.com. If I wanted to add krydos.net to have exactly the same content and functionality as krydos.com, and I wasn't going to redirect anyone from one domain to the other, it would make sense to add it as an alias. Maybe the documentation on the wiki can be improved to help people realize that they probably don't want an alias.
  20. In PostgreSQL you can't have a database username that is the same as a database name. Can you double check that this is the correct database username?
  21. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  22. I could try creating a PostgreSQL database for you if you let me know a database name. MariaDB is also available, and is the recommended database type to use as long as there isn't a specific feature of PostgreSQL, such as PostGIS, that you need.
  23. It looks like there may be a bug in the latest version of Plesk which blocks users from creating PostgreSQL databases. I've tried a few things to get it working again, but they have all been unsuccessful. We may need to wait for Plesk to fix the bug and release an update.
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