Krydos

Remote access enabled. There was no PostgreSQL user named victord1_mund_dev_user so I assume you meant victord1_mund_dev_user_2 which does exist. host=65.19.154.94 port=5432 user=victord1_mund_dev_user_2 dbname=victord1_mund_dev password=<set in Plesk>

Yes, we emailed you on April 27th to let you know about the upgrade. Rather than powering off Morty for a week or two to upgrade it and causing all of your websites to be offline for a week or two we just created a second Morty that is already upgraded before having any accounts, and moved all the Morty customers to the new version with zero downtime. Obviously having all of our Morty accounts offline for a couple weeks would be a stupid thing to do to our paying customers, so we're not going to do that. Obviously leaving all of our Morty customers on an old broken server for 10 years without updating anything is also a stupid thing to do, so we're not going to do that either. Once all of the users are off the old Morty we will power it off and delete it. We only do upgrades like this once every couple years so you'll likely stay on Morty2 until 2028 or something. We don't have another upgrade scheduled at the moment.

Your hourly limit and your daily limit are now 50. I did actually answer this already. To answer it some more, no we didn't configure Morty special in any way. It's probably the default, whatever that is. Test it and let us know.

I double checked your VPS and it's still powered on like we said it was on 2026-05-09.

Yep, this is why we emailed you on April 27th to let you know that you would need to request modules again. I think the real issue is you're still trying to use Python 3.12, but it has been removed and replaced with Python 3.14. Be sure to update your Python scripts to use the new version. I double checked your modules and they are all installed on Morty2 already. You can check the installed modules with this link https://morty2-info.heliohost.org/pyinfo/info3.14.py

I double checked your VPS and it's still powered on like we said it was on 2026-05-09.

I checked your email sending limit, and it's still set to 500 per day. Was there some error message that made you think the limit was reverted?

DNS records set.

Sounds good. We'll make a news post when Johnny is repaired.

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

1) 50 per day and 10 per hour unless you request a higher limit. 2) Test it and let us know.

Thanks for letting us know that VPS password resets were not working. Try resetting your VPS password at https://heliohost.org/reset now. Let us know if you still have issues.

Since Morty is using MariaDB 11.8 you created some databases with collation that doesn't exist in Tommy's MariaDB 10.5. After converting the collation of those tables to something that the older database understands the move seems to have succeeded now.

DKIM, SPF, and DMARC have been set up for the domain kittforhire.heliohost.us. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

Reverse DNS for VPS72 has been set to altair.helioho.st.

Remote access enabled. host=65.19.154.90 port=5432 user=kkaviani_admin dbname=kkaviani_poems password=<set in Plesk>

Remote access enabled. host=65.19.154.90 port=5432 user=mirmil_birdz_admin dbname=mirmil_birdz password=<set in Plesk>

I don't see any running process listening on port 3000. Are you sure it's running?

Are you asking for WSGI restart access? https://wiki.helionet.org/Flask#Request_WSGI_Control_Access

The domain altair.helioho.st has been created and is pointing to VPS72.

So, the only table in the database had the name messages, and there were no other tables?

Refunded.

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

Yes, it is.

An invite has been sent to create a Morty account. Please click the link and follow the instructions to create a new account. Data that was successfully recovered from your Johnny account can be downloaded from https://heliohost.org/backup/ Note that backups may not be available yet for all accounts, and not all data may have been recoverable (especially databases). If there is something specific you need that you don't have a backup of, let us know exact details of what you're looking for and we can take a second look to see if it can be recovered. If you need domains added, please let us know your new username and the domains you need once you finish creating the Morty account so we can get them set back up for you. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.